Customer Experience Team Lead | Escalations

A chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...

Job OverviewJoin to apply for the Customer Care Team Lead role at doolaAbout the Companydoola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more.We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with...

A dynamic company is seeking a Customer Care Team Lead to manage a team of Customer Care Agents and Account Managers in Mexico.This role involves developing talent, ensuring excellent support, and handling escalations.The ideal candidate has over 3 years of experience in customer support leadership, excellent coaching abilities, and a proven track record in...

At Deliverect our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions.We empower both the food and retail industries to expand their revenue and simplify their operations creating seamless experiences for businesses to sell anywhere and deliver everywhere.Join us in this exciting journey where your...

A chemical manufacturing company is looking for a Customer Experience Supervisor in Xico, Mexico.The successful candidate will lead a team to enhance customer service across all touchpoints, oversee daily operations, and drive improvements in processes.Ideal candidates should have a strong background in customer service and team management.This full-time...

A delivery and logistics company in Mexico City is seeking a Team Leader to manage a motivated team focused on customer success.You will lead daily operations while achieving key performance indicators.Ideal candidates will have a Bachelor's degree, 2+ years of management experience, and proficiency in data analysis.Bilingual Spanish and English skills are a...

We are seeking an experienced and driven **Technical Support Team Lead** to manage and guide a Level 1 support team of 10 agents.This role is ideal for someone who thrives in a fast-paced environment, has strong leadership skills, and is passionate about delivering high-quality support experiences to customers.As a Team Lead, you will be responsible for...

Job TitleCustomer Service ManagerOverviewWe are seeking an experienced Customer Service Manager to lead our customer support team.ResponsibilitiesRecruit, train, and lead a team of customer service representatives.Oversee handling of all inbound inquiries related to loan status, repayments, technical issues, and payment processing failures.Manage...

**About Ergeon**:We are disrupting the trillion-dollar construction industry with technology, making it possible for almost any profession to operate remotely.Our company is the only startup combining the strengths of technology and remote work to solve the challenges of residential construction.Unlike most other products and services, hiring a contractor...

A global company specializing in customer service is seeking a leader for its customer experience team in Xico, Veracruz.This role focuses on developing the team, ensuring exceptional service delivery, and enhancing customer satisfaction.Responsibilities include driving process improvements, overseeing operations, and providing guidance for team development...