Team Lead, Customer Experience

A chemical manufacturing company in Ciudad de México is seeking a Customer Experience Supervisor to lead and develop a team focused on ensuring exceptional service across all customer touchpoints.This full-time role involves overseeing daily operations, driving process improvements, and collaborating with cross-functional teams to maintain high customer...

At Deliverect our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions.We empower both the food and retail industries to expand their revenue and simplify their operations creating seamless experiences for businesses to sell anywhere and deliver everywhere.Join us in this exciting journey where your...

A chemical manufacturing company is looking for a Customer Experience Supervisor in Xico, Mexico.The successful candidate will lead a team to enhance customer service across all touchpoints, oversee daily operations, and drive improvements in processes.Ideal candidates should have a strong background in customer service and team management.This full-time...

A leading media company is looking for a Team Lead to manage escalated customer interactions and provide support to front-line team members.The ideal candidate will have at least 3 years of relevant experience and possess strong analytical and interpersonal skills.Responsibilities include daily customer engagement via various channels and acting as the...

A delivery and logistics company in Mexico City is seeking a Team Leader to manage a motivated team focused on customer success.You will lead daily operations while achieving key performance indicators.Ideal candidates will have a Bachelor's degree, 2+ years of management experience, and proficiency in data analysis.Bilingual Spanish and English skills are a...

Job TitleCustomer Service ManagerOverviewWe are seeking an experienced Customer Service Manager to lead our customer support team.ResponsibilitiesRecruit, train, and lead a team of customer service representatives.Oversee handling of all inbound inquiries related to loan status, repayments, technical issues, and payment processing failures.Manage...

A global company specializing in customer service is seeking a leader for its customer experience team in Xico, Veracruz.This role focuses on developing the team, ensuring exceptional service delivery, and enhancing customer satisfaction.Responsibilities include driving process improvements, overseeing operations, and providing guidance for team development...

You are invited to play a vital role in making customer experiences truly exceptional.As the person responsible for guiding and motivating a team of professionals, you will be instrumental in ensuring seamless interactions between our clients and their customers.Job Responsibilities- Ensure that your team meets and exceeds company and client performance...

A global media company in Mexico City is looking for a Team Lead for their Customer Experience team.The role involves resolving escalated customer interactions, providing team support, and ensuring a high-quality experience for digital consumers.Ideal candidates have strong customer service backgrounds, are technically savvy with connected devices, and can...

Job OverviewJoin to apply for the Customer Care Team Lead role at doolaAbout the Companydoola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more.We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with...