Logistics Support Representative
hace 3 semanas
Job Summary:BlueGrace Logistics, a U.S. based transportation management company, has opened its first international office in Mexico and we're looking for Logistics Support Representatives to join our team in GuadalajaraLogistics Support Representatives are responsible for the daily support of contracted clients to drive customer satisfaction and retention by way of freight operations support freight tactics.In this role, you'll execute on the frontline service that BlueGrace provides, therefore getting finished goods to store shelves, raw materials to manufacturers, medical equipment to hospitals, and moreThe objective is to produce high quality visibility through customer reports, to provide timely responses and case resolution for customers, and to provide exceptional freight operations support.The typical freight services include shipment creation, editing, tracking, document delivery, daily reporting, and professional communication to both customers and carriers.What does a typical day look like?- Proactively tracking shipments and recommending solutions for delayed shipments- Complete daily tracking reports for assigned customers- Serving inbound customer requests from designated high freight spend accounts- Communicating with carriers on behalf of the customers- Identify the best transit solution based on the specific shipment requirements- Building strong relationships with customers- Develop and Maintain relationships with local terminals in efforts to reduce service failures- Scheduling pickups and delivery appointments- Active communication with Operations Manager regarding all potential services gaps or opportunities for process improvement- Following up on all unconfirmed or rejected pickup requests- Maintain detailed and organized documentation of all service failuresWhat are we seeking?- A Bachelors Degree in Supply Chain/Logistics/International Business or related is preferred but not required.- Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication- Fluent in English- Resumes must be in English- Experience working in a CRM and TMS system a perk- Excellent written and verbal communication- Ability to calculate percentages, formulas and use spatial reasoning- Proficient in ExcelWhat's in it for you?- Health and Life Insurance options available- Savings Fund- Food Vouchers- An award-winning culture with unique perks, including Monthly Lunch & Learns, "Thank You" Lunch Provided each Friday, DEI Program
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Carrier Sales Representative
hace 4 semanas
Zapopan, México BlueGrace Logistics A tiempo completoJob Summary:Now Interviewing for our January Carrier Sales Class!Learn more about the role via the video here!Are you looking to jump-start your sales career in the booming transportation and logistics industry? Our Carrier Sales role offers the opportunity to work directly with truckload carriers to build relationships to get our customers’ freight from...
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Carrier Sales Representative
hace 3 semanas
Zapopan, México Bluegrace Logistics A tiempo completoJob Summary:Now Interviewing for our January Carrier Sales Class!Learn more about the role via the video here!Are you looking to jump-start your sales career in the booming transportation and logistics industry?Our Carrier Sales role offers the opportunity to work directly with truckload carriers to build relationships to get our customers' freight from...
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Customer Support Representative
hace 4 semanas
Zapopan, México Humana 11 A tiempo completo**IMPORTANTE EMPRESA DEDICADA A LA COMERCIALIZACIÓN DE COMPONENTES ELECTRICOS SOLICITA**:- **Customer Support Representative**_**Perfil**:- Lic. Comercio internacional; administración de empresas o afín.- Género indistinto.- Dominio del idioma Inglés (indispensable).- Experiência prevía en el giro de la industria electrónica.- Experiência prevía en...
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Customer Support Representative
hace 3 semanas
Zapopan, México Humana 11 A tiempo completo**IMPORTANTE EMPRESA DEDICADA A LA COMERCIALIZACIÓN DE COMPONENTES ELECTRICOS SOLICITA**:- **Customer Support Representative**_**Perfil**:- Lic. Comercio internacional; administración de empresas o afín.- Género indistinto.- Dominio del idioma Inglés (indispensable).- Experiência prevía en el giro de la industria electrónica.- Experiência prevía en...
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Customer Support Representative
hace 1 día
Zapopan, México Humana 11 A tiempo completo**IMPORTANTE EMPRESA DEDICADA A LA COMERCIALIZACIÓN DE COMPONENTES ELECTRICOS SOLICITA**: - **Customer Support Representative**_ **Perfil**: - Lic. Comercio internacional; administración de empresas o afín. - Género indistinto. - Dominio del idioma Inglés (indispensable). - Experiência prevía en el giro de la industria electrónica. - Experiência...
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Technical Support Representative
hace 7 días
Zapopan, México Helpware A tiempo completo**About Us** Helpware is a technology-driven company with a global presence across several countries, including the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines. We specialize in offering top-notch Customer Experience and Operational Support to modern businesses. Our team of experts is committed to delivering exceptional...
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Resource Support Representative Grc Mx
hace 4 semanas
Zapopan, México TTI Latin America A tiempo completoTTI, Inc., is in search of our next superstar Resource Support Representative GRC MX for our Mexico branch. The Resource Support Representative provides support to various internal stakeholders based on established activities.- Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical...
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Resource Support Representative Grc Mx
hace 3 días
Zapopan, México TTI Latin America A tiempo completoTTI, Inc., is in search of our next superstar Resource Support Representative GRC MX for our Mexico branch. The Resource Support Representative provides support to various internal stakeholders based on established activities. - Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical...
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Customer Support Representative
hace 3 semanas
Zapopan, México Intugo A tiempo completoJob description:This position provides high quality telephonic / non-telephonic support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Martindale-Avvo revenues.Additionally, this position initiates the escalation process for unresolved customer problems.CS Representatives...
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Customer Support Representative Csr
hace 3 semanas
Zapopan, México Intugo A tiempo completo**DEPARTMENT DESCRITPION**:**JOB DESCRIPTION**:This position provides high quality telephonic / non-telephonic support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase Martindale-Avvo revenues. Additionally, this position initiates the escalation process for unresolved...
