Ioc Specialist 1
hace 3 semanas
**_Puebla_**_, _**_Mexico_**_ _****The Infrastructure Operation Center Specialist is a position that provides an opportunity to work in a fast-paced collaborative environment.The specialist must monitor our and the customer's infrastructure and resolve any incident that appears.**:**General Accountabilities**:- Analysis and verification of monitoring alerts to produce incident identification, classification, and prioritization.- Create, improve, and maintain monitoring alerts based on the correlation of different data sources.- Operate and maintain Operative Systems like Windows Desktop, Windows Server, and Linux.- Operate and maintain various IT Services like Active Directory, File Systems, Antivirus, Backups, etc.- Respond to security incidents and investigations working closely with customers and IT providers, following SLA requirements and ITSM Processes.**Job Qualifications**:**Education**:- Bachelor's degree preferred.- ITSM foundation training is required.**Experience**:- 1+ years of experience in a Customer Service monitoring operational environment.- Good technical understanding of network fundamentals and common internet protocols.- Proficient in Windows and Unix/Linux Operating Systems.**Professional Skills**:- Fluent English language skills required: verbal and written communication.- Have strong interpersonal and communication skills: capable of training users in complex topics and making presentations to internal groups.- Able to write intricate system and user documentation.Capable of writing and explaining purchase justifications.- Experience working with multicultural teams and customers.- Self-motivated and disciplined.- Strong stakeholder relationship management skills.- Strong investigative and analysis skills.- Strong technical and process design and implementation skills.- Experience defining, creating, and managing procedures.- Participate in a rotating 24/7 schedule responding to critical issues.***:**Benefits**:Medical, Dental, and Life Insurance.Savings Fund, Vacations Bonus, Christmas Bonus, Grocery Bonus, Annual Bonus.**PTOs**:Vacation Days.***Save on commute**:Paid office parking.***Discount Programs**:Medical-related discounts.**Prime location**:In the heart of Puebla, with views of Popocatepetl volcano, restaurants, and amenities close by.**Sponsored Events**:Team social events and Christmas Dinner.**Sport Activity**:Join your colleagues in various sports activities in the area.**Eat & Drink**:Enjoy a kitchen stocked with drinks, coffee, and snacks.
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Ioc Specialist!
hace 7 días
Puebla, México ExactlyIT A tiempo completo**_Puebla_**_, _**_Mexico_**_ - ** **The Infrastructure Operation Center Specialist is a position that provides an opportunity to work in a fast-paced collaborative environment where they have to be monitoring our and customer infrastructure and resolve any incident that appear.**: **General Accountabilities** **- ** Analysis and verification of monitoring...
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Ioc Specialist!
hace 1 día
Puebla, México ExactlyIT A tiempo completo**_Puebla_** **_, _** **_Mexico_** **_ _** **The Infrastructure Operation Center Specialist is a position that provides an opportunity to work in a fast-paced collaborative environment where they have to be monitoring our and customer infrastructure and resolve any incident that appear.**: **General Accountabilities** **- ** Analysis and verification of...
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Marketing Specialist
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Puebla, México ICV Reclutamiento de Talento A tiempo completoEmpresa dedicada al mundo de la industria musical con más de 20 años de experiência en toda América latina con presencia en estaciones de radio y centros de recreación busca **Marketing Specialist.****Requisitos**:- Lic. en Mercadotecnia (Cédula y Título)- Experiência min. de 1 año- Manejo de herramientas de analítica de tendencias. (Google trends,...
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Reporting Specialist 1
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Puebla, México Faurecia A tiempo completo**NAO FCS L1 Support SD Specialist** Faurecia is an Equal Opportunity Employer - New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you are...
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