Csr-Order Fulfillment Coordinator
hace 2 semanas
Description:**Overview****At The Gund Company, we are dedicated to manufacturing engineered material solutions specializing in electrical insulation components in accordance with ISO ****:**** standards.With 12 plants worldwide, we focus on understanding our customers' needs, which has enabled us to provide high-quality service.****_ The Gund Company: Take Care of Each Other, Take Care of the Customer and Take Care of the Business_****Job Summary**Manage the Order Fulfillment Process to insure the complete satisfaction of the customer's requirements.Second of three levels of customer service work.Receive questions from customers and follow established procedures to provide answers or refer calls to appropriate staff.Typical questions are focused on order status, product information, account status, quoting, product or service.Representative require limited supervision.**Summary of Essential Job Responsibilities**:- Implement and manage the Order Fulfillment Process with precision and efficiency in an extremely responsive manner for the customer.- Navigate through ERP-CRM software and database systems to enter quotes and customer orders as well as maintain and update software with customer notations (SSC-Sales, Service, Calls).- Proactively follow up on quotes to understand what it will take to earn customer business- Accurately respond to customer inquiries and quote requests in an expeditious and complete manner.Follow up on all opportunities for growth in our customer relationship.- Build relationships with TGC's customer base to fully understand the customer's requirements, communicate them to our production team, and determine our opportunities to earn additional business.- Coordinate with the Production Department to obtain accurate job cost estimates.Follow up on job cost performance using gross margin reports and make necessary quotation adjustments for repeat business.- Manage customer inventory requirement through use of Purchase Requisition Process- Assist with RMA's, NCM's and DDB Red Cards regarding customer complaints.**Requirements**:**Qualifications & Competencies**:- Ability to communicate effectively and professionally with customers to understand and respond to their needs in a responsive fashion.- Ability to establish and improve company procedures for using our software system to efficiently manage the order fulfillment process.- Proficiency with Windows based software including Microsoft Office Applications.- Basic to intermediate math aptitudes and a detail oriented information processing capability.- A college degree in business or equivalent experience with formal training, preferred.- Experience with reading and interpreting technical drawings preferred**Required Experience & Education**:- Requires high school graduate reading, communication, math and problem solving skills.- Advanced English.- Strong math skills and a detail oriented information processing capability.- A college degree in business or equivalent experience with formal training, preferred.
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Csr - Order Fulfillment Specialist - Monterrey
hace 2 semanas
El Marqués, México Mexico The Gund Company A tiempo completoDescription:**Overview**Join The Gund Company, where you will find friends who will support and challenge you to crush goals that provide amazing growth opportunities.We are in the business of electrical insulation manufacturing, but we really pride ourselves in just being a group of fun, driven, problem solvers who LOVE what we do!**_ The Gund Company: Take...
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Csr - Order Fulfillment Specialist - Monterrey
hace 3 semanas
El Marques, México Mexico The Gund Company A tiempo completoDescription:**Overview**Join The Gund Company, where you will find friends who will support and challenge you to crush goals that provide amazing growth opportunities. We are in the business of electrical insulation manufacturing, but we really pride ourselves in just being a group of fun, driven, problem solvers who LOVE what we do!**_ The Gund Company:...
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Order Management Specialist
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El Salto, México INNIO A tiempo completoThe INNIO Advantage: By combining a rich legacy in the power and gas compression space with pioneering technology, **INNIO** brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow. We are helping to meet today’s energy needs with 64 GW of installed capacity of our powerful Jenbacher and Waukesha engines, which can...
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Marketing Coordinator
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El Marqués, México Agencia Creative MarQ A tiempo completoAre you a creative and passionate marketing professional looking for a dynamic environment where you can grow and contribute professionally? We invite you to join our team, collaborating with international cosmetic brands!We are seeking a **self-starter with creativity and initiative** who can take the lead in creating compelling content when needed and...
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Coordinator Procurement
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El Carmen, México AAM - American Axle & Manufacturing A tiempo completoAt AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone, and that the diversity of our Associates drives creativity and innovation. Our global team is made of dreamers, doers and innovators who are Delivering POWER for a safer, brighter and more sustainable tomorrow.Job Posting TitleCoordinator...
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Service Coordinator
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PROLONGACIÓN CIRCUITO EL MARQUES NORTE PARQUE INDUSTRIAL EL MARQUES, México Hillenbrand A tiempo completoPosition Summary:Milacron is looking for a Service Coordinator to join our team in Querétaro, Mexico.Work You'll Do:Ensure the prompt and efficient fulfillment of customer technical service requests (internal and external), maintaining high levels of customer satisfaction through empathy, interest, and effective follow-up to ensure successful closure.Advise...
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Labor Relations Coordinator
hace 2 semanas
El Salto, México Goodyear A tiempo completoEmplacement : El Salto PlantReprésentant de l'acquisition des talents de Goodyear: SONIA NIETO**Primary Purpose of the Position**:Be a strategic Business Partner for A2 in the plant.Lead and coordinate HR administrative processes and strategies by Area (A2) in order to provide solutions to ES associates for the proper development of their...
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Labor Relations Coordinator
hace 1 semana
El Salto, México Goodyear A tiempo completoEmplacement : El Salto Plant Représentant de l'acquisition des talents de Goodyear: SONIA NIETO **Primary Purpose of the Position**: Be a strategic Business Partner for A2 in the plant. Lead and coordinate HR administrative processes and strategies by Area (A2) in order to provide solutions to ES associates for the proper development of their...
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Area Resources Specialist Iii
hace 16 horas
El Carmen, México Halliburton A tiempo completoWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
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Aces Process Coordinator, Aces
hace 2 días
El Salto, México Servicios Comerciales Amazon M A tiempo completo2+ years experience in working in an operations and/or service environment. - Bachelors degree in Engineering, Administration or similar with continuous improvement methodology knowledge. - English intermediate ( B1written and conversational) The Amazon Customer Excellence System Team (ACES) has an immediate need for a Continuous Improvement Process Leader....
