Aiops Support Engineer — 24X7 Customer Champion

SummaryVIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway.VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace...

VIAVI Support Engineer page is loaded## VIAVI Support Engineerlocations: Mexico City, MEX: Home Office, MEXtime type: Full timeposted on: Posted 3 Days Agojob requisition id: ***********Summary:**VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders,...

A global technology solutions provider in Mexico City is seeking a Tier 1 Support Engineer to enhance customer experience through effective technical support.Responsibilities include managing support requests and resolving customer issues while documenting processes.Candidates should have 5+ years in IT/telecom support and a technical degree, with fluency in...

Overview At BlueConic, we're reinventing how businesses grow by transforming customer data into real-time intelligence and action. As the creators of the industry's first Customer Growth Engine (CGE), we help brands move beyond traditional CDPs to a smarter, faster model for growth—powered by AI, built for privacy, and designed to create meaningful value...

Overview At BlueConic, we're reinventing how businesses grow by transforming customer data into real-time intelligence and action. As the creators of the industry's first Customer Growth Engine (CGE), we help brands move beyond traditional CDPs to a smarter, faster model for growth—powered by AI, built for privacy, and designed to create meaningful value...

A leading customer data platform company is seeking a Customer Support Engineer to enhance its Customer Support function. In this full-time role based in Mexico, you will assist in resolving technical issues, support customer success, and collaborate with teams for process improvements. The ideal candidate will have over 4 years of front-end development...

**The Company****The Role**The Customer Support Engineer provides technical support, advice, and assistance to Hitachi Vantara's customers upon their need to address technical, hardware and software system problems.This includes specific products and their integration, as a Solution.The Customer Support Engineer generally deals directly with end users and,...

OverviewLeader in the global support organization, ensuring operational excellence, efficient incident management, and outstanding customer experiences.This role involves managing a team of Customer Support Representatives, driving performance through KPIs, and leveraging AI and automation to streamline workflows and improve scalability.The manager will...

A leading technology company based in Mexico is seeking a Customer Success Engineer (CSE) to drive product adoption and ensure customer success.The CSE will manage customer onboarding, provide training, troubleshoot issues, and collaborate with cross-functional teams to enhance satisfaction and retention.Ideal candidates will have 2 years of customer support...

**About Siena**:Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs.Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform.If you're excited about the intersection of human-to-machine communication and want to be part...