Deployment Training And Support Specialist

hace 4 semanas


Xico, México Consultoria Ti A tiempo completo

Estamos buscando un **Deployment Training and Support Specialist** para unirse a nuestro equipo.Este rol **remoto** es clave para el despliegue de Opera Cloud y CRS en hoteles de una importante cadena hotelera Inclusive Collection, con un contrato temporal de **18 a 24 meses**.¿Qué harás en este rol?Como Especialista en Capacitación y Soporte para la Implementación, tus responsabilidades principales serán:- **Desarrollar materiales de capacitación** efectivos (presentaciones, notas, videos).- **Impartir entrenamientos**virtuales o presenciales sobre Opera Cloud y CRS.- **Apoyar al equipo operativo del hotel**en la adopción y uso del sistema.- **Mantener una comunicación constante**con proveedores y equipos internos.- **Recopilar y actualizar configuraciones hoteleras**siguiendo los estándares de la cadena hotelera.- **Atender y resolver incidencias**como recurso de soporte escalado.¿Qué buscamos en ti?- **Educación**: Licenciatura en Turismo, Sistemas, Administración Hotelera o carrera afín.- **Formación**:En sistemas PMS o entrenamiento (deseable).- **Experiência**:- Más de 2 años en departamentos hoteleros como **Front Desk, Finanzas, Reservas o Auditoría Nocturna**.- Experiência previa con **Opera Cloud, CRS o sistemas equivalentes**.- Habilidad probada para **configurar sistemas** y **facilitar capacitaciones**.- **Idiomas**: Dominio fluido de **inglés y español**.- **Disponibilidad**: Para **viajar internacionalmente** hasta un 50% del tiempo.- **Habilidades adicionales**: Comunicación efectiva en entornos multiculturales.¿Qué te ofrecemos?Valoramos tu talento y te brindamos:- Un **sueldo competitivo**, negociable según tu experiência.- Un **contrato por proyecto** ****** meses).- La flexibilidad de un **trabajo 100% remoto**.- **Capacitación continua** para tu desarrollo profesional.- Un **ambiente global de colaboración** donde podrás crecer.Si estás listo para unirte a un equipo innovador y liderar proyectos estratégicos a nível global, queremos conocerteTipo de puesto: Tiempo completoSueldo: $30,****** - $45,****** al mesTipo de jornada:- Turno de 8 horasLugar de trabajo: Empleo remoto



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