French Service Desk

We are actively seeking a dedicated **French Service Desk Technician** to enhance our IT support team. In this role, you will provide **French IT support** and ensure efficient troubleshooting for our clients' technical issues, delivering high-quality **service desk solutions**.Key Responsibilities:- Respond promptly to incoming **service desk queries**...

We are actively seeking a dedicated **French Service Desk Technician** to enhance our IT support team. In this role, you will provide **French IT support** and ensure efficient troubleshooting for our clients' technical issues, delivering high-quality **service desk solutions**. Key Responsibilities: - Respond promptly to incoming **service desk queries**...

L1 Service Desk AgentEnglish/ Spanish/ Canadian French requiredOnsite/Temporary Remote- Applies understanding and knowledge of information systems products and services to assist users.- Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.- Coordinates referrals to appropriate...

L1 Service Desk AgentEnglish/ Spanish/ Canadian French requiredOnsite/Temporary Remote- Applies understanding and knowledge of information systems products and services to assist users.- Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.- Coordinates referrals to appropriate...

A global leader in digital transformation is looking for a Service Desk Agent in Monterrey, Mexico.You will serve as the first point of contact for users experiencing technical issues, leveraging your troubleshooting skills across various communication channels.Fluency in French Canadian and English is mandatory to assist a diverse user base.The role...

**Troubleshooting**: Diagnose and resolve hardware, software, and network-related issues for end-users.- **Ticket Management**: Log and manage service requests and incidents in the IT service management (ITSM) system, ensuring they are documented and resolved within SLA (Service Level Agreement) guidelines.- **Escalation**: Escalate complex issues to second...

**Job Applicant Privacy Notice**: **French Canadian Help Desk Agent**: - Publication Date: Sep 5, 2025 - Ref. No: 536484 - Location: Monterrey, MX **Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **About Atos** Atos is a...

**Troubleshooting**: Diagnose and resolve hardware, software, and network-related issues for end-users. - **Ticket Management**: Log and manage service requests and incidents in the IT service management (ITSM) system, ensuring they are documented and resolved within SLA (Service Level Agreement) guidelines. - **Escalation**: Escalate complex issues to...

Por crecimiento, queremos invitarte a formar parte de nuestras filas de talento como: Soporte Tecnico SISTEMAS, Soporte Tecnico Horario: LUNES A VIERNES 10:00AM A 7:00PM 1 GUARDIA SABATINA AL MES.HORARIO HIBRIDO HOME OFFICE / PRESENCIALSomos una Empresa 100% Mexicana con más de 30 años en el mercado brindando soluciones de valor par a nuestros clientes en...

Por crecimiento, queremos invitarte a formar parte de nuestras filas de talento como: Soporte Tecnico SISTEMAS, Soporte Tecnico Horario: LUNES A VIERNES 10:00AM A 7:00PM 1 GUARDIA SABATINA AL MES. HORARIO HIBRIDO HOME OFFICE / PRESENCIAL Somos una Empresa 100% Mexicana con más de 30 años en el mercado brindando soluciones de valor par a nuestros clientes...