Global Cx Team Lead
hace 2 semanas
A dynamic tech company in Ciudad de México seeks a Customer Experience – Team Lead to manage a global team of support specialists.This role emphasizes technical problem-solving and leadership in enhancing customer experiences.The ideal candidate has experience in SaaS support, strong communication skills in English and Spanish, and a passion for team development and operational excellence.Join us to redefine how businesses connect with their customers globally.#J-*****-Ljbffr
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Cx Team Lead
hace 2 semanas
Xico, México Aventus A tiempo completoJoin the Aventus TeamWe are Aventus — a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry.Check out our website : We need an energetic, detail-obsessed CX Team Lead with experience in the e-commerce space and working with DTC...
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Remote Cx Team Lead For D2C Brands
hace 2 semanas
Xico, México Aventus A tiempo completoA customer experience firm is seeking a dedicated CX Team Lead to manage remote operations and ensure service excellence.The ideal candidate must have over 2 years of experience in a leadership role, particularly in the D2C space.Responsibilities include overseeing performance metrics, implementing coaching frameworks, and ensuring compliance with...
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Sr Cx Manager
hace 2 semanas
Xico, México Talental A tiempo completoJob OpportunityWanna lead the CX team at Mexico's most efficient Fintech Startup?You know the role: measure and improve CX metrics, optimize processes, etc.The difference?You'll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee.You'll report directly to the CEO and lead a team of 9 exceptional CX agents, with the...
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Sr Cx Manager
hace 1 semana
Xico, México Talental A tiempo completoJob Opportunity Wanna lead the CX team at Mexico's most efficient Fintech Startup? You know the role : measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee. You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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Sr Cx Manager
hace 1 semana
Xico, México Talental A tiempo completoJob Opportunity Wanna lead the CX team at Mexico's most efficient Fintech Startup? You know the role : measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee. You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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Sr Cx Manager
hace 1 semana
Xico, México Talental A tiempo completoJob Opportunity Wanna lead the CX team at Mexico's most efficient Fintech Startup? You know the role : measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico's most efficient tech company, generating over $1M in revenue per employee. You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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LatAm CX Programs Lead
hace 1 semana
Xico, México Uber A tiempo completoA leading mobility platform is seeking a CommOps CX Regional Program Management Lead in Mexico. The role involves aligning strategic priorities, enhancing operations, and leading a team to manage performance metrics. The ideal candidate should have over 7 years of experience, fluency in English and either Spanish or Portuguese, and strong project management...
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Cx Delivery Manager | Proyectos Digitales
hace 2 semanas
Xico, México Powerbell A tiempo completoWe're looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit. $60,000–$80,000 MXN per month (depending on experience) Hybrid work model in Roma Norte,...
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Cx Delivery Manager | Proyectos Digitales
hace 2 semanas
Xico, México Powerbell A tiempo completoWe're looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit. $60,000–$80,000 MXN per month (depending on experience) Hybrid work model in Roma Norte,...
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CX Team Lead: Service Excellence
hace 1 semana
Xico, México Lubrizol Corporation A tiempo completoA global chemical company is looking for a Customer Experience Team Lead in Xico, Veracruz. The role involves overseeing a service-focused team and ensuring high customer satisfaction through effective management of processes and inquiries. Ideal candidates will have strong leadership skills, experience in customer service, and a commitment to continuous...