Head of SMB
hace 2 semanas
INDI Staffing Services is passionate about empowering individuals and businesses worldwide. Our cutting‑edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Overview of the Role The Head of SMB Accounts will lead the strategic management of a $35–40 M revenue portfolio spanning approximately 100–140 accounts and 300 active team members. This critical role focuses on driving client retention, identifying high‑potential accounts, and developing scalable engagement strategies. Key Responsibilities Lead and manage a team of Account Managers. Own overall health and performance of the SMB portfolio, ensuring high retention, client satisfaction, and margin protection. Identify accounts with growth potential and develop tailored engagement strategies to unlock expansion opportunities. Design, improve, and institutionalize playbooks and operating models for SMB account management. Build a deep understanding of client organizations, technology roadmaps, and long‑term needs to position the company as a strategic partner. Act as the primary escalation point for client issues, ensuring rapid resolution and internal accountability. Requirements 7+ years of experience in Account Management or Delivery. 7+ years in the tech/outsourcing sector. Experience managing a team. Availability to travel up to 20 % of the time. US visa or EU passport. Advanced level of English. Benefits Flexibility: Choose where and how you work for enhanced creativity and innovation. Tailored Compensation: Personalize your earnings to suit your financial goals. Tech‑Driven Tools: Access cutting‑edge resources for seamless collaboration and productivity. Autonomous Workflow: Take control of your schedule to achieve work‑life balance. Well‑being: Enjoy generous leave policies for rest and rejuvenation. Diversity & Inclusion: Thrive in a diverse and inclusive environment. Collaboration: Engage with industry leaders for collective growth. Development: Access mentorship and growth opportunities for continuous advancement. If you are interested in being part of a team composed of the best professionals and working 100% goal‑oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply Job Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr
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Head of SMB
hace 1 semana
Mexico City BairesDev A tiempo completoHead of SMB - Remote Work Join BairesDev and help us lead our SMB segment with cutting‑edge solutions. At BairesDev®, we've been leading the way in technology projects for over 15 years, delivering solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team works remotely. This role is the head of SMB...
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Head of SMB
hace 1 semana
Mexico City BairesDev A tiempo completoHead of SMB - Remote Work Join BairesDev and help us lead our SMB segment with cutting‑edge solutions. At BairesDev®, we've been leading the way in technology projects for over 15 years, delivering solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team works remotely. This role is the head of SMB...
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Head of SMB Growth – Remote Leadership
hace 3 semanas
Mexico City BairesDev A tiempo completoA leading technology firm is seeking a Head of SMB to lead and manage a team of Account Managers. The role involves owning the SMB portfolio's health, identifying growth accounts, and creating tailored strategies. The ideal candidate will have over 7 years of experience in account management within the tech sector, a strong command of English, and be willing...
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Head of SMB
hace 3 semanas
Mexico City BairesDev A tiempo completoHead of SMB – Remote Work Join to apply for the Head of SMB – Remote Work role at BairesDev. At BairesDev®, we’ve been leading the way in technology projects for over 15 years, delivering cutting‑edge solutions to giants like Google and innovative startups in Silicon Valley. Our diverse, 4,000+ team of the world’s Top 1% tech talent works remotely...
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Head of SMB
hace 3 semanas
Mexico City BairesDev A tiempo completoHead of SMB – Remote Work Join to apply for the Head of SMB – Remote Work role at BairesDev. At BairesDev®, we’ve been leading the way in technology projects for over 15 years, delivering cutting‑edge solutions to giants like Google and innovative startups in Silicon Valley. Our diverse, 4,000+ team of the world’s Top 1% tech talent works remotely...
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Head of SMB
hace 4 semanas
Mexico City BairesDev A tiempo completoJoin to apply for the Head of SMB - Remote Work role at BairesDev Get AI-powered advice on this job and more exclusive features. At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of...
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Head of SMB
hace 4 semanas
Mexico City BairesDev A tiempo completoJoin to apply for the Head of SMB - Remote Work role at BairesDev Get AI-powered advice on this job and more exclusive features. At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of...
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Head of SMB Accounts — Remote Growth Leader
hace 1 semana
Mexico City BairesDev A tiempo completoA leading technology company is seeking a Head of SMB to oversee strategy and execution within the SMB segment. The role involves managing a $35–40M revenue portfolio, leading a team of Account Managers, and ensuring client satisfaction and retention. Candidates should have over 7 years of experience in Account Management, a background in technology or...
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Head of SMB Growth
hace 3 semanas
Mexico City INDI Staffing Services A tiempo completoA multinational staffing solutions company in Mexico City seeks a Head of SMB Accounts to manage a $35–40M revenue portfolio and 100–140 accounts. The role involves leading a team of Account Managers, driving client retention, and developing engagement strategies. Candidates should have over 7 years in Account Management and team management experience,...
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Head of SMB Accounts
hace 2 semanas
Mexico City INDI Staffing Services A tiempo completoA leading staffing agency in Mexico City is seeking a Head of SMB Accounts to manage a revenue portfolio and oversee a team of Account Managers. This role requires over 7 years of experience in Account Management within the tech sector, strong client retention strategies, and team leadership skills. Candidates should be prepared to travel occasionally and...
