Site Reliability Engineering

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions.Join our world-class team today and fulfill your career potentialThe Opportunity- "The Site Reliability Engineering group is a global team responsible for providing 24x7 operational support of the company's Cloud, SaaS, ASP and hosted solutions. Those who excel in this role have the willingness and ability to jump in and learn new technologies as well as move between them quickly. We attract engineers with exceptional diagnostic and problem solving skills. You'll have an opportunity to work with a diverse set of technologies and resolve incidents that can span a wide breadth of technical challenges." _- Sr Director, Site Reliability EngineeringWhat You'll Contribute- Manage the operations and stability of the environments in accordance with established procedures and best practices, while contributing to continuous improvement within those processes and procedures.- Drive incidents to resolution.What We're Seeking- Intermediate to advanced RedHat Enterprise Linux (RHEL) experience.- Working knowledge of core AWS tech stack services (EC2, ECS, S3, RDS, Lambda, CloudFormation, CloudWatch, DynamoDB, etc.) or non-AWS Cloud Equivalent.Certification a plus.- Java programming background- Python development experience- Working knowledge of relational database systems - MySQL, SQL Server **************, Oracle 11 and Oracle RAC.- Working knowledge of networking systems and protocols, firewalls and TCP/IP networks, standards, and architectures.Hands-on knowledge of load balancers and firewalls desired.- Experience with Infrastructure as Code (IaC)- Familiarity with ITIL standards and technologies (ServiceNow)- Scripting/programming experience in NodeJS or BASH Shell a plus.- Working Knowledge of Git/Bitbucket a plus.Our Offer to You- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.Why Make a Move to FICO?At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics.You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.FICO makes a real difference in the way businesses operate worldwide:- Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.- Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.- Lending — 3/4 of US mortgages are approved using the FICO Score.Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue.We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment.We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.Join FICO and help change the way business thinksLearn more about how you can fulfil your potential at