Sales Support Assistant

Eligibility: This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone. Our client is a fast-moving, high-touch organization that supports ambitious, high‑profile members. They operate with a lean, founder‑led sales model and rely on strong coordination, research, and structured follow‑up to maintain momentum across multi‑step deal cyclesInstantiate in a professional and efficient manner, offering exposure to strategic accounts and a central role in building a scalable sales engine. Location Fully remote | 9 AM - 5 PM EST Role Overview The Sales Support Assistant will own everything that happens between the first sales meeting and a closed deal. This role focuses on managing leads, handling follow‑ups, coordinating next steps, and completing the admin and research required to keep deals moving. The Sales Coordinator is not responsible for closing deals but plays a critical role in supporting the multi‑touch sales journey and ensuring consistent forward progress. Key Responsibilities Lead Management & Follow‑Up Own post‑meeting follow‑ups including recap emails, next steps, and reminders. Manage touchpoints between meetings and closing to prevent leads from going cold. Track and manage leads through the sales pipeline with clear status and next steps. Respond to inbound interest and coordinate prioritization with the sales lead or founder. Sales Preparation & Research Research prospects and companies to provide context, talking points, and insights. Build prospect lists, conduct targeted research, and source accurate contact details. Prepare and adapt sales decks and materials using existing templates. Use AI toolsgatsby to draft and refine outreach, follow‑ups, and light research. Identify patterns and insights from conversations to refine messaging and targeting. Sales Process Coordination Schedule sales calls, demos, and follow‑ups, ensuring accuracy and confirmations. сотрудник Reduce no‑shows through reminders and clear pre‑meeting communication. Coordinate internal and external stakeholders to move deals forward. CRM Management & Reporting Maintain accurate CRM records across all leads, contacts, and activities. Log calls, emails, meetings, and follow‑ups for full pipeline visibility. Prepare simple reports or dashboards on deal progression, follow‑up SLAs, and pipeline health. Collaboration & Continuous Improvement Work closely with the founder or sales lead to understand priorities and strategic accounts. Flag stalled deals, risks, or bottlenecks and propose next steps. Contribute ideas to improve sales processes, templates, and follow‑up sequences. Qualifications Experience 2–4 years in sales support, sales coordination, SDR, account coordination, or similar B2B roles. Prior experience supporting a founder, executive, or lean sales team is a strong plus. Experience in high‑ticket services, memberships, or luxury/hospitality is a bonus. Skills Excellent written and verbal English communication; able to write clear, polished follow‑ups. Strong organizational skills with the ability to manage multiple deals and tasks. Confident using CRM systems such as HubSpot, Salesforce, or Pipedrive. Comfortable adapting templates in Google Slides or PowerPoint. Proficient with Google Workspace, email automation tools, and basic reporting. AI‑savvy and experienced using tools like ChatGPT for research and drafting. Strong research skills with the ability to synthesize key insights. Mindset & Attributes Proactive, entrepreneurial, and comfortable running with tasks independently. High ownership and urgency, especially regarding follow‑ups. Detail‑oriented, reliable, and consistent in documentation. Positive and professional written communication style. Comfortable working remotely with strong self‑management. What Success Looks Like Prospects receive timely, thoughtful follow‑ups that maintain engagement. The founder or sales lead spends more time on high‑value conversations and less on admin. The CRM remains clean, accurate, and fully updated. Deal cycles shorten due to clear, consistent next steps. Leadership has visibility into pipeline health through reliable reporting. Opportunity This role offers the chance to support strategic deals, develop within开放的 founder‑led sales environment, and contribute to building a scalable sales engine. For the right candidate, there is potential to grow into senior roles in sales operations, account management, or sales leadership. Application Process Fill in the application form. Record a video showcasing your skill sets. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Administrative Industries Staffing and Recruiting #J-18808-Ljbffr