Sr Technical Support Assistant

hace 3 semanas

Aguascalientes, México Resideo A tiempo completo

**JOB DUTIES**:- Facilitate issue identification and analysis- Investigate and resolve technical issues- Track requests resolution- Provide technical training- Build relationships with customers- Test products & software- Develop and share knowledge**YOU MUST HAVE**:- High School Diploma, or equivalent.- Customer service experience- **Fluent English****WE VALUE**:- Experience in the industry is preferred- Good interpersonal and verbal & written communication skills- Strong continuous improvement mindset, strong leadership impact- Demonstrated experience with Knowledge Management & Call Center Management- Good administration skills**WHAT'S IN IT FOR YOU?**:- Professional development in a great place to work- Resideo's benefits above the Mexican lawAt Resideo, we bring together diverse individuals to build the future of homes.Resideo is an equal opportunity employer.Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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