Sales Development Representative Team Lead/Manager

hace 22 horas

Mexico City Hire Hangar A tiempo completo

Job Title Sales Development Representative Team Lead/Manager Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking an experienced Sales Development Representative (SDR) Team Lead/Manager to lead our SDR team while owning the operational backbone of our outbound sales motion. This role combines people leadership with hands‑on operational execution and requires a highly tech‑savvy manager who can design scalable workflows, optimize systems, and ensure the outbound engine runs efficiently. The ideal candidate has a strong background in SaaS or technology environments, deep familiarity with modern outbound tools, and the ability to balance coaching with execution. Key Responsibilities Manage, coach, and develop a team of SDRs to consistently hit outreach, qualification, and meeting targets. Own the day‑to‑day operations of outbound sales, ensuring processes are scalable, efficient, and well‑documented. Build, maintain, and optimize automations and workflows using tools such as Zapier, HubSpot, GoHighLevel, and related outbound platforms. Oversee CRM hygiene, lead routing, sequencing logic, data enrichment, and reporting across multiple systems. Create and maintain dashboards and performance reports using Excel to track individual and team KPIs. Continuously improve outbound performance through optimized workflows, messaging, targeting, and experimentation. Conduct and support outbound calling efforts as needed, including call coaching and quality assurance. Collaborate closely with Sales, RevOps, and Marketing to align outbound strategy with pipeline and revenue goals. Required Qualifications 2–4+ years of experience managing SDR teams and/or SDR operations, with demonstrated people management responsibility. Prior experience working in a SaaS or technology‑driven company. Strong hands‑on expertise with HubSpot, Zapier, GoHighLevel, and Excel, with the ability to build and maintain scalable workflows. Proven understanding of outbound sales strategy, qualification frameworks, and KPI‑driven performance management. Willingness and ability to participate in outbound calling when required. Highly analytical, organized, and process‑oriented, with a strong attention to detail. Non-negotiable: Candidates must have prior remote work experience, be fluent with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana, or similar), and have experience working with US or UK-based companies. Applications without this experience will not be considered. Preferred Qualifications Experience with additional outbound and CRM platforms such as Clay, Apollo, and Instantly. Background partnering closely with RevOps or Marketing teams on lead management and attribution. Experience building outbound processes from the ground up or scaling existing SDR teams. Tools & Technology HubSpot Zapier GoHighLevel Clay Apollo Instantly Excel Remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar) We connect top talent with vetted employers, competitive pay, and real growth opportunities. #J-18808-Ljbffr

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