Ocean Sr Customer Support Rep
hace 3 semanas
Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500.Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día.Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión.Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nível.**Descripción de puesto**:**Job Summary**This position manages multiple ocean related tasks simultaneously while understanding UPS Supply Chain Solutions and the correlation of functions as they relate to providing excellent customer service.**Responsibilities**:- Serves as the main point of contact with the customer relationship through regular proactive or reactive contact.- Resolves complaints across functional groups.- Processes ocean shipment orders, reviews quotes/rates, audits and researches operational performance issues.- Interfaces with external carriers and vendors to maximize service.- Trains newly hired employees, and serves as a mentor.- Works export/import and supports additional compliance and regulatory responsibilities.- Solves customer complaints and development of action plans where trends exist.**Qualifications**:- Minimum one year customer service experience- Extensive understanding of ocean transportation regulations & functions, brokerage industry and freight forwarding routing- Strong oral and written communication skills- Advanced Microsoft Office skills- Systems knowledge and experience- Analytical and resolution abilities**Tipo de empleado**:PermanenteUPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.
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Ocean Export Agent
hace 2 semanas
Guadalajara, México Expeditors A tiempo completo**Company Description**We take care of our employees, and they take care of our customers!Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism,...
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Ocean Import Intern
hace 5 días
Guadalajara, México Expeditors A tiempo completoCompany Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.-...
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Ocean Export Agent
hace 1 semana
Guadalajara, México Expeditors A tiempo completoCompany Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.-...
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Ocean Export Agent
hace 2 días
Guadalajara, México Expeditors A tiempo completoCompany Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...
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International Customer Support Specialist
hace 3 semanas
Guadalajara, México Ingredion Incorporated A tiempo completoIngredion Incorporated is in search of a International Customer Support Specialist, who will enthusiastically serve as a critical point of contact with Ingredion’s customer base, from the initial placement of orders for products through their delivery. This position aligns with logistics and is not a call center. This role partners with colleagues in...
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Ocean Export Agent
hace 2 semanas
Guadalajara, México Expeditors A tiempo completo**Company Description**Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative,...
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Cloud Support Sr. Manager
hace 2 semanas
Guadalajara, México Oracle A tiempo completoCloud Support Sr. Manager- CV**Applicants are required to read, write, and speak the following languages***: English**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving...
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Customer Service Analyst 1-support
hace 4 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 1-Support- G**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****Global Customer HUB Engineer**The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal customers and...
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Customer Service Analyst 2
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Customer Service Analyst 2
hace 2 semanas
Guadalajara, México Oracle A tiempo completoCustomer Service Analyst 2 - Support-2200092E **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Global Customer HUB Engineer** The role of Global Customer HUB is to receive incoming calls for assistance, manage service requests, monitor specific queues, provide assistance to internal...
