Senior Specialist, IT Relationship Management

Senior Specialist, IT Relationship Management Overview Business Relationship manager – SAP OTC. We are looking for a senior IT SAP OTC Functional team member with 5‑10 years of experience. You’ll work closely with our business users, subject‑matter experts, and other SAP Functional IT Business Relationship Managers in a highly collaborative, fast‑moving environment where iteration speed and execution matter. The ideal candidate is eager to learn, passionate about building scalable and efficient applications, and can work independently. Responsibilities Facilitate the implementation and support of IT solutions to enhance Celanese business functionality and overall performance while maintaining a high degree of customer satisfaction. Design, configure, and test various SAP modules with a focus on OTC and logistics. Design, configure, and test interfaces to third‑party systems/hubs (EDI, IDoc, etc.). Conduct code reviews of solutions/enhancements with SAP ABAP developers. Analyze Celanese’s current business processes and scenarios and recommend/develop solutions to meet required needs. Provide functional expertise, guidance, presentation, and instruction on SAP products to customers, primarily supporting successful SAP implementation. Transfer local/regional customer requirements to globally aligned and sustainable IT solutions. Carry out complex or novel assignments requiring the development of new or improved procedures. Develop and evaluate plans and criteria to be carried out by others; provide direction and leadership to prioritize IT projects for CX/Supply Chain. Seek detailed knowledge of industry best practices. Manage or participate in new IT implementations (e.g., M&As, divestitures, new SAP modules or systems). Act as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes, and objectives; develop necessary product modifications to satisfy needs. Assure quality solutions considering integration aspects into other functions such as finance, manufacturing, purchasing, etc., and develop intensive plans for positive, negative, and regression testing. Maintain thorough knowledge of the organization and adhere to all organizational standards (Safety, Security, PMO, operational guidelines, culture). Qualifications BS or BBA in Information Technology, Business or related field. SAP configuration experience. Required Experience 10+ years of professional experience with 5–7 years minimum of SAP configuration experience. Order Management: Sales Orders, Pricing, Outputs, ATP, Allocation, Listing/Exclusion, Blocks, user exits, liner booking, EDI interfaces (Idocs, Bots, etc.), master data (material, customer, CMIR, etc.), Fiori, Reporting/Analytics. Logistics: STO, logistics, deliveries, shipments, shipment cost documents, picking, packing, handling units, batch management, batch search strategies, outputs, copy control, WM, inventory management, scanning, EDI/Idoc for warehouse connection, Transportation Management. Billing, Pricing, Settlement Management: Billing functions, Credit/Debit, e‑invoicing, country‑specific requirements for BR, IN, MX, outputs, copy control, tax determination, pricing, S4 settlement management functionality, interface to FI, account determination. Collaborate with stakeholders/internal customers as well as external parties. Excellent written and verbal communication skills. Ability to work independently as well as a team player and manage own workload. Multi‑task and work under tight deadlines. Work independently with little to no supervision. Desired Skills Experience and knowledge of key integration points between SAP modules. Ability to read code (and debug; nice to have). Business knowledge and process design skills. Ability to analyze problems and provide clear recommendations. Strong organizational skills. Good interpersonal skills. Basic knowledge in WM, GTS, TMS. Effective problem‑solving ability. Willingness to travel. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries Chemical Manufacturing #J-18808-Ljbffr