Account Manager
hace 2 semanas
We're currently seeking an Account Manager, an asset that plays a critical role in supporting customers, ensuring engineering efforts align with business requirements, and leveraging a deep understanding of the client's product offerings.
Role & Responsibilities:
- Validate Ideal Customer Profile (ICP):
- Analyze and refine the current ICP based on market research, historical data, and stakeholder input.
- Create a segmented list of 100 Tier 1 and Tier 2 potential customers, prioritizing based on revenue potential, industry fit, and strategic alignment.
- Develop Value Proposition and Messaging:
- Craft clear and compelling messaging tailored to the ICP.
- Deliverables include:
- Outbound email templates.
- Unique Selling Proposition (USP) statements.
- Competitive advantage articulation.
- Objection-handling scripts.
- Customer Journey Mapping:
- Map the customer journey using the existing sales process, identifying key touchpoints and conversion opportunities.
- Develop a Lead Generation Plan that includes:
- Outreach strategies (cold email, LinkedIn, calls, etc.).
- Multi-touch campaigns for nurturing leads.
- Validation Through Outreach Campaign:
- Execute an initial outreach campaign to the identified 100 companies.
- Test messaging, channels, and cadence effectiveness.
Requirements:
- 2+ years of experience working as an Account Manager for SaaS companies.
- Technical Expertise: Background in SaaS.
- Strong Communication: Ability to explain technical information to non-technical stakeholders.
- Problem-Solving Skills: Effectively address and resolve client challenges.
- Sales Acumen: Understanding of sales processes and account growth strategies.
- Located within LATAM.
Our Recruitment Process:
- Video Interview.
- 20-minute take-home skills test.
- 30-minute Call with the Recruiter (project, benefits, etc.).
- Interviews directly with the client (depending on the project the # of interviews may vary, this may include an assessment).
- Final Offer.
Benefits:
- Work Remote Monday - Friday, 40 hours a week (no weekends).
- Vacation: 10 business days a year.
- Holidays: 5 National Holidays a year.
- Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Years Eve, New Years Day, Zipdev Day).
- Parental Leave.
- Health Care Reimbursement.
- Active Lifestyle Reimbursement.
- Quarterly Home Office Reimbursement.
- Payroll Deduction Purchase Plans.
- Longevity Bonus.
- Continuous Learning Bonus.
- Access to Training and Professional Development Platforms.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Software Development
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