Talent Acquisition Manager

hace 2 semanas


Hermosillo, Sonora, México Support Services Group - Mexico A tiempo completo

Support Services Group is a leading U.S.-based global provider of high-touch omnichannel outsource contact center solutions.

Founded in 1998, our award-winning customer experience (CX) solutions have created exceptional outcomes for more than 50 of the world's top brands and their customers.

We are an ambitious team of game changers who thrive on solving complex problems.

About the job:

Oversee a team of recruitment professionals and manage daily tasks such as screening, interviewing, and assessing candidates. Ensure that our company attracts, hires, and retains top talent while also developing a strong talent pipeline.

Responsibilities:

  • Coordinate the Talent Acquisition team's collaboration with Marketing, Training, Operations, and other internal teams to plan.
  • Source and recruit candidates by using databases, social media, etc.
  • Provide insights and well-documented recruiting reports to the team and organization.

Preferred qualifications:

  • Proficiency in various recruitment strategies and techniques.
  • Knowledge of applicant tracking systems (ATS) and other recruitment tools.
  • Excellent verbal and written communication skills for interacting with candidates and hiring managers.
  • Ability to build and maintain relationships with stakeholders.
  • Ability to analyze recruitment metrics and data to improve processes.
  • Understanding of relevant employment laws and regulations.
  • The ability to keep many different hiring processes organized.
  • Ability to thrive in a collaborative working environment.

Required qualifications:

  • Apply with resume in English.
  • Advanced English communication skills, both spoken and written.
  • Ability to work on site (Hermosillo, Sonora, Mexico).

Support Services Group is a CX solutions company that creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

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