Wfm Real Time Analyst

IMPORTANTE CALL CENTER SOLICITA - REAL TIME ANALYST / WFM**Requisitos**:Mínimo Lic truncaManejo de Excel intermedio - avanzadoExperiência mínimo de 6 meses como Real Time, WFM o MISConocimiento de métricas operativas de Contac Center**Funciones**:Gestión de tiempo real de auxiliares y tiempos de conexiónEnvió de reportes de productividad a...

**Misión**:El RTA monitoriza/gestiona en tiempo real los recursos diarios disponibles de la manera más efectiva posible, participando de la planificación junto a los WFM planning.Specialist de las cuentas, gestionando los movimientos entre skill y, en definitiva, optimizando los tiempos entre las diferentes tareas a cubrir.Depende del Gerente de...

IMPORTANTE CALL CENTER SOLICITA WFM REAL TIME ANALYST**Requisitos**:Mínimo Lic truncaManejo de Excel intermedio - avanzadoExperiência mínimo de 6 meses como Real Time, WFM o MISConocimiento de métricas operativas de Contac Center**Funciones**:Gestión de tiempo real de auxiliares y tiempos de conexiónEnvió de reportes de productividad a...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. We are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth.Role OverviewWe are seeking a Real-Time...

**Únete a Nuestro Equipo como WFM Real Time Analyst ****GBS México,** a través de **Unlimited Vacation Club** **s**omos líderes en el mundo corporativo de call center, especializados en brindar una atención a clientes excepcional.**Responsabilidades**:- Eficiencia en la previsión y planificación, enfocada a la mejora continua de los KPIs.-...

**Únete a Nuestro Equipo como WFM Real Time Analyst ****GBS México,** somos líderes en el mundo corporativo de call center, especializados en brindar una atención a clientes excepcional.**Responsabilidades**:- Eficiencia en la previsión y planificación, enfocada a la mejora continua de los KPIs.- Planificación que garantice una mejor adherencia.-...

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion....

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises.Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6...

Patrianna, a rapidly expanding product development company, is seeking an exceptional individual to join its Workforce Management (WFM) team. As a Real-Time Analyst (RTA), you will play a crucial role in ensuring live chat operations run smoothly and efficiently.Key ResponsibilitiesReal-Time MonitoringOversee live chat volumes, agent availability, and queue...

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion....

Apollo.io invests deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core - we're all for one, meaning you'll have a team across departments ready to help you succeed.The Real-Time Analyst (RTA) will be responsible for monitoring live service levels, managing...

Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide. Our platform offers tools to engage and convert these contacts in one unified platform.The Real-Time Analyst (RTA) will be responsible for monitoring live service levels, managing real-time adherence,...

We operate in a fast-paced, multicultural environment where you can shine by leveraging your skills in workforce management.Job Description As a Senior Real-Time Analyst , you will be responsible for monitoring real-time metrics such as attendance schedule adherence, average handle time, etc.You will communicate challenges to Operations leaders and generate...

Are you looking to be part of a forward-thinking company that values innovation, teamwork, and personal growth?Our client is a well-established global player known for delivering exceptional customer experiences and cutting-edge solutions.We are on the lookout for a talented and motivated individual to join our dynamic team in Barcelona.If you are passionate...

Patrianna's Workforce Management (WFM) team is seeking an experienced Real-Time Analyst (RTA) to oversee the smooth operation of live chat services. As an RTA, you will be responsible for monitoring workflow in real time, managing staffing needs, and maintaining key performance metrics.Main ResponsibilitiesReal-Time Data AnalysisMonitor live chat volumes,...

Analyst, Planning & Scheduling (Planners)Apply NowJob Title: Analyst, Planning & Scheduling (Planners)Job Description:The Analyst, Planning & Scheduling involves effective operational planning & execution including Forecasting, Capacity Planning, Scheduling & Real-Time monitoring. Creating and managing staff schedules to accomplish a particular task on a...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Remoto WorkforceReal Time Staffing AnalystThis is a remote job opportunity for a bilingual working environment. Only resumes submitted in English will be considered.Job Description:We are looking for a dedicated Scheduling Specialist in Health Services to join...

This is a full-time remote role for a Business Analyst for Commercial Real Estate (Senior Housing). The Business Analyst will be responsible for analyzing business processes, gathering and documenting business requirements, and using analytical skills to support commercial real estate initiatives in the senior housing sector.Company DescriptionWe suggest you...

Patrianna is seeking an experienced Real-Time Analyst (RTA) to join its Workforce Management (WFM) team. As an RTA, you will be responsible for ensuring the efficient operation of live chat services by monitoring workflow in real time, managing staffing needs, and maintaining key performance metrics.Key ObjectivesService Level Target AchievementMonitor live...

Apollo.io is a leading provider of go-to-market solutions for revenue teams, trusted by over 500,000 companies and millions of users globally. The company was founded in 2015 and has since become one of the fastest growing companies in SaaS.The Real-Time Analyst (RTA) will be responsible for optimizing workforce operations and ensuring that the right people...