Relationship Manager Large Corporates

hace 4 semanas

Monterrey, México HSBC A tiempo completo

Relationship Manager Large Corporates - Monterrey

Objective
- Responsible for managing a group of large corporate client relationships headquartered in Monterrey and of the overall relationship across all products, services and countries.
- Manage a c USD350m loan portfolio
- Position HSBC a top tier 3 relationship bank
- Increase wallet share in all products and services
- Ensure relationships are internationally focused
- Low Return Client remediation

Activities:

- Drive revenue, PBT, returns, outbound business and wallet share growth and achieve AOP targets.
- Aggressive relationship building, customer contact, client plans, pipeline management & product penetration for client portfolio.
- Deepen customer relationships through championing business co-operation with product partners including Global Banking & Markets, GTRF, GLCM, WPB to maximize market share and customer wallet
- Ensure effective utilization of the country balance sheet through monitoring risk-weighted assets (RWA) and returns and deployment of appropriate risk management tools to price appropriately for risk
- Design and execute client-specific strategies to improve profitability (RoRWA) of the assigned portfolio, x-sell of non
- credit /transactional products (GLCM, payroll, trade) - annuity business.
- Maintain adequate credit ratings, reserves, WWM classification, security enhancements/perfection, terms and conditions &covenants of the c D350m loan portfolio
- Increase HSBC’s market share and gain larger share of wallet across assigned country.
- Ensure the team is effectively deployed to directly solicit, cross-sell, and service qualified customers.
- Strive for class-leading customer experience by cultivating a consistent selling and relationship management culture.
- Develop appropriate country-level marketing campaigns, aligned to global campaigns (as applicable) that highlight core strengths and/or where HSBC has “the right to win.
- Develop a strong understanding of customer need by focusing on customer experience and investing in Group-aligned marketing initiatives that create strong brand awareness to deliver targeted customer propositions built around core products and channels.

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

“We want you to be part of our team Find out what it is like to work with us”

Requirements

Knowledge & Experience / Qualifications
- At least 10 years of relationship/credit management experience in the banking sector.
- Manage a P&L of a client portfolio.
- Commercial and negotiation skills
- Extensive knowledge and proven success with the bank’s products and services
- Highly developed communication skills for use in direct client contact and problem solving
- Ability to provide strong financial and statistical analysis.
- Strong customer service focus
- Attention to detail and the ability to think creatively to solve problems
- Excellent understanding of financial markets and products
- Team leader/ people management experience
- Fluent in English speaking and writing

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

“We want you to be part of our team Find out what it is like to work with us”

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