Guest Service

Our VisionSofitel Istanbul, as part of Accor Hotels, is dedicated to delivering exceptional guest experiences. We seek a skilled Guest Relations Manager to lead our efforts in this pursuit. The successful candidate will possess outstanding customer service skills, a keen attention to detail, and the ability to inspire and motivate a team.Job DescriptionThis...

¡DESCUBRE EL PODER DE TUS HABILIDADES PROFESIONALES EN LA COMUNIDAD RESIDENCIAL MÁS EXCLUSIVA DEL CARIBE MEXICANO! Solicitamos CONCIERGE/GUEST SERVICE/HELP DESK Escolaridad: Carrera profesional en Hotelería, Turismo, Hospitalidad, Relaciones Publicas Experiência: Mínimo 2 años como Concierge/Help Desk/Real Estate front desk. Residencia:...

**Job Number** 23210150 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying...

**Additional Information** **Job Number**24208982 **Job Category**Rooms & Guest Services Operations **Location**The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for supporting the resort operation in...

**Additional Information** **Job Number**25000718 **Job Category**Rooms & Guest Services Operations **Location**The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for supporting the resort operation in...

As a Guest Experience Coordinator at Accor Hotels, you will play a vital role in enhancing the overall guest experience. You will work closely with the front desk, concierge, and guest services teams to ensure seamless service delivery.Key Responsibilities:Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring prompt and...

As a Hotel Guest Experience Leader at Accor Hotels, you will oversee the daily operation of our Guest Experience department. Your primary responsibility is to ensure that every guest has an exceptional stay with us.Your role involves implementing and maintaining brand standards across all aspects of guest service. This includes managing guest feedback...

**Vacante para la empresa X Y PER SA DE CV en Playa Del Carmen -Solidaridad, Quintana Roo**: **Guest Service / Servicio al Huésped**:** Objetivo del puesto**: Garantizar la satisfacción total de los huéspedes y agencias VIP, brindando atención personalizada, seguimiento continuo a sus solicitudes e incidencias, y facilitando la comunicación con los...

Job Profile:The Front Office Manager is responsible for the overall management of the front office department, including guest relations, team leadership, and operational efficiency.Accountabilities:Guest Service: Deliver exceptional guest service by managing a team of front office associates.Hotel Operations: Maintain knowledge of hotel features and...

Hotel Bahia Principe, perteneciente de Grupo Piñero, está en búsqueda de Talento. Una oportunidad única para laborar en la Rivera Maya como Guest Service Experiencie Objetivo: Atender las necesidades de los clientes y asegurar un servicio personalizado ante cualquier incidencia asegurando la calidad y eficiencia del mismo. Principales actividades: -...

Únete a nuestro equipo de trabajo. Buscamos: Agente de Gest Service Licenciatura en Turismo, Administración, Mercadotecnia o afín Experiência mínima de 1 año en el puesto Inglés avanzado Gusto por la atención al cliente Facilidad de palabra Resolución de problemas Proactivo y dimámico Tipo de puesto: Tiempo completo, Por tiempo...

ResponsibilitiesCordinates and ensures all guest arrivals and departures to achieve a reputation as a market leader in the industry.Ensures that guests are escorted safely to their room after Check-in.Conducts check-in and registration procedures if needed.Checks VIP rooms prior to guests check-in to ensure they are clean, properly equipped, and in a high...

¡DESCUBRE EL PODER DE TUS HABILIDADES PROFESIONALES EN LA COMUNIDAD RESIDENCIAL MÁS EXCLUSIVA DEL CARIBE MEXICANO! Solicitamos GUEST SERVICE Escolaridad: Carrera profesional en Hotelería, Turismo, Hospitalidad, Relaciones Publicas Experiência: Mínimo 2 años como Concierge/Help Desk/Real Estate front desk. Residencia: Indispensable vivir en Playa...

Grupo Lomas, brinda experiências únicas, generando confianza y lealtad de viajeros que visitan México. Con servicios turísticos, como agencia de viajes, actividades recreativas, hoteles y transportación terrestre; buscando asegurar experiências únicas en todos los visitantes. El club vacacional EXOTIC TRAVELERS, unidad de negocio que pertenece a...

ResponsibilitiesThe Guest Services Executive is responsible for delivering exceptional customer service to our guests. This includes:Checking in and checking out guests efficiently and professionally.Responding to guest inquiries and resolving any issues promptly and courteously.Maintaining accurate records of guest transactions and accounts.Ensuring that...

The Resort Guest Services Director is responsible for ensuring the smooth operation of our Guest Experience department. Key responsibilities include implementing and maintaining brand standards, managing guest feedback, and driving loyalty program performance.You will collaborate with other Heads of Departments to address guest feedback and ensure excellent...

Guest Experience Ambassador PositionAre you passionate about creating memorable experiences for our guests? Do you have a flair for delivering exceptional customer service?Key ResponsibilitiesIdentify ways of increasing the Hotel's overall profitability within the section.Know how to explain the hotel and network pricing policy to guests.Know how to present...

Role Summary:The Front Office Manager plays a critical role in delivering the Hyatt brand promise by overseeing the Front Office operations.Essential Duties:Provide exceptional guest service, responding promptly to requests and resolving issues efficiently.Manage and develop a high-performing Front Office team, promoting continuous learning and growth...

¡DESCUBRE EL PODER DE TUS HABILIDADES PROFESIONALES EN LA COMUNIDAD RESIDENCIAL MÁS EXCLUSIVA DEL CARIBE MEXICANO! Solicitamos CONCIERGE/GUEST SERVICE/HELP DESK Escolaridad: Carrera profesional en Hotelería, Turismo, Hospitalidad, Relaciones Publicas Experiência: Mínimo 2 años como Concierge/Help Desk/Real Estate front desk. Residencia:...

We are seeking a Hospitality Service Manager to join our team at Accor Hotels. As a key member of our Guest Experience department, your main goal is to deliver seamless service recovery and enhance guest experiences through proactive engagement.Key responsibilities include managing and executing the guest loyalty program to build strong relationships with...