Customer Service

hace 2 meses

Ramos Arizpe, México Acero Prime A tiempo completo

Acero Prime plant at Ramos Arizpe, integrate solutions in metal processing and logistics for the most demanding manufacturing sectors, such as: automotive, home appliance, lighting, HVAC, machinery and heavy duty equipment industries, among others. Join us as a Customer Service.

**Job Summary**

Main liaison between the client and the internal processes of the company, in order to ensure compilance with their needs through the management of resources and established processes.

**Custumer Service duties and responsabilities**:

- Adequate attention to custumer requests, providing clear and timely information to their requirements.
- Coordinate activities related to custumer service, ensuring the existence of information in the system flow of receipt, cutting, storage and shipping processes or those that are required and managing the resources for their registration and exceution.

**Job Requirements and experience**:

- Industrial engineering or equivalent
- Essencial Advanced English
- 2 year Custumer Service experience or equivalent
- + 25 years old
- Previous experience in a similar position/industry
- Experience in metalworking/automotive industry
- Production planning and scheduling
- Steelmaking operation
- ASTM/IATF/ISO900 Standars
- Excellent communication and interpersonal skills
- Exceptional critical thinking and problem-solving abilities
- Strong focus on working with data, data analysis, and driving projects independently
- Ability to thrive in a fast-paced, collaborative work environment
- Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook)

**We offer and compensation package including**:

- Saving Fund
- Food tickets
- Gas bonus
- Vacation premium
- Christmas bouns
- Life insurance
- Health insurance benefits
- Anual bonus programs
- Special fees on Car Insurance
- Labor Flexibility schames and more

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: A partir de $1.00 al mes

Beneficios:

- Aumentos salariales
- Días de maternidad superiores a los de la ley
- Estacionamiento de la empresa
- Horarios flexibles
- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Seguro de vida
- Teléfono de la empresa
- Trabajo desde casa
- Uniformes gratuitos
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Pago complementario:

- Bono anual
- Bono de productividad

Tipo de jornada:

- Lunes a viernes
- Turno de 8 horas
- Turno mixto

Pregunta(s) de postulación:

- Are you currently working?
- What was your last salary?
- What is your salary expectation?
- This position requires proficient English language. Do you speak English?
- Are you titled?
- Do you have car?
- Describe your experience in a similar position/industry, according to the requirements of the position:

- How old are you?

Disponibilidad para viajar:

- 50 % (Obligatorio)

Lugar de trabajo: Empleo presencial

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