Incident Manager

Overview: **_ Incident Manager_** The role of Incident Manager is to ensure the goals of the Incident Management process are achieved. The main objective is to restore normal service as soon as possible. Normal service should based on customer perspective and should be explicitly be defined in a SLA. - RESPONSIBILITIES_ - Drive the efficiency and...

**Positions are open to Mexican Citizens and official residents of Mexico.** **Location: Guadalajara (hybrid)** **Strong English interpersonal skills required**: **About the AstraZeneca** **AstraZeneca is a global, science-led, patient-focused pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines...

**Accountabilities**: The Service Operations Support Analyst will be supporting the ‘run’ of the daily service in the Command Centre areas, including: - ** Service** **Operations**: From shift handover support the Service Operations Manager with the daily running of the Command Centre Service ensuring that events captured via monitoring tools and...

Major Incident Manager-23000049 **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** The Oracle Cloud Infrastructure (OCI) Operations team is seeking accomplished and passionate individuals to lead and evolve our Incident Management practice to become a best-in-class service...

Major Incident Manager-23000015 **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Preferred Qualifications The Oracle Cloud Infrastructure (OCI) Operations team is seeking accomplished and passionate individuals to lead and evolve our Incident Management practice to become a...

**Vacante para la empresa Training Talent en Guadalajara, Jalisco**: Gran ambiente de trabajo, solidez financiera y estabilidad laboral, somos una consultoría enfocada en la gestión de servicios de TI desde una mesa de ayuda, hasta servicios de NOC, SOC, administración de aplicaciones y misión crítica. Intégrate como ingeniero de incidentes para...

**We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

Overview **Job Role**: Major Incident management** **Location**: Guadalajara, Jalisco - Mexico** **Experience and Technical Skills** - To coordinate conference calls that are conducted for all Major Incidents (service interruptions/outages), along with documenting everything that occurs on the call within the Major Incident ticket. - Answer incoming calls...

**Responsibilities**: **What will you contribute?** Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the Problem Manager will assist in establishing the framework for Problem Management. The Problem Manager will ensure that all Problem Managers operate similarly between Lines of Business. The incumbent is...

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. ResponsibilitiesWhat will you contribute?Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the Problem Manager will assist in establishing the framework for Problem Management. The Problem Manager...

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. ResponsibilitiesWhat will you contribute?Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the Problem Manager will assist in establishing the framework for Problem Management. The Problem Manager...

ResponsibilitiesWhat will you contribute?Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the Problem Manager will assist in establishing the framework for Problem Management. The Problem Manager will ensure that all Problem Managers operate similarly between Lines of Business.The incumbent is accountable for...

ResponsibilitiesWhat will you contribute? Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the Problem Manager will assist in establishing the framework for Problem Management. The Problem Manager will ensure that all Problem Managers operate similarly between Lines of Business. The incumbent is accountable...

Responsibilities What will you contribute? Reporting to the Manager of Problem and Incident Management and part of the Service Delivery Team, the Problem Manager will assist in establishing the framework for Problem Management. The Problem Manager will ensure that all Problem Managers operate similarly between Lines of Business. The incumbent is...

**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

Amazon Mexico is seeking a full-time WHS (Workplace Health & Safety) Manager to serve as a designated safety representative for FC, coordinating and implementing all areas of the Amazon Global Safety Program as directed by the safety leadership. The WHS Manager promotes a positive safety culture while complying with Amazon safety standards and maintaining a...

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. DescriptionAmazon Mexico is seeking a full-time WHS (Workplace Health & Safety) Manager to serve as a designated safety representative for FC, coordinating and implementing all areas of the Amazon Global Safety Program as directed by the safety...

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. DescriptionAmazon Mexico is seeking a full-time WHS (Workplace Health & Safety) Manager to serve as a designated safety representative for FC, coordinating and implementing all areas of the Amazon Global Safety Program as directed by the safety...

Somos la empresa líder en artes gráficas y queremos que formes parte de nuestro equipo **Requisitos**: - VISA VIGENTE - 3 a 4 años de experiência mínima como: Sales manager, gerente comercial, KAM, Key Account manager, líder comercial, sales director, director comercial, jefe comercial, líder de ventas, Sales Account manager, - Inglés...

**Vacante para la empresa Training Talent en Guadalajara, Jalisco**: Solidez financiera, estabilidad laboral y crecimiento; representamos a uno de los líderes en soluciones tecnológicas a nível mundial, desarrollamos software y productos innovadoras, tenemos presencia a nível nacional; buscamos un SysAdmin, Administrador, IT Consultant, IT BA o Ingeniero...