Account Protection Specialist

hace 6 meses


Ciudad de México Amex A tiempo completo

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As a brand built on going above and beyond to provide the best customer experience,
having the most exceptional colleagues is paramount. As the face of the company, you
can create positive interactions with our customers every day-from curating a unique
travel or lifestyle experience to helping them with their everyday needs. And, you can
grow your skills through industry-leading training and ongoing coaching, all while learning
what it means to continually set the standard for world class, customer-first service. Find
your place in service on #TeamAmex.

**How will you make an impact in this role?**

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
An account protection specialist will be focused in detecting, preventing and stopping possible losses for our organization through account analysis and charge validations. Also, responsible for pproving or declining charges requested by establishments or colleagues who are assisting our customers while traveling or in an emergency situation, through detailed analysis in order to prevent possible fraud.

**Minimum Qualifications**
- Fully bilingual **(Advanced english)** and adaptability different communication styles
- Regulation and policy knowledge, understanding and complying.
- **Digital dexterity**: Navigate between screens, system knowledge, Outlook, Office, etc.
- **High analysis** capacity and risk evaluation
- **Adaptability and flexibility** to work in dynamic environments
- **Highly committed**:

- Excellent writing and verbal **communication skills**:

- **Schedule flexibility**:

- **Detailed oriented**:

- Ability to **work under pressure**:

- **Proactivity**:

- Excellent customer service

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities



  • Ciudad de México, Ciudad de México American Express A tiempo completo

    About American ExpressAt American Express, we empower individuals and businesses to progress in incredible ways. Our diverse community of colleagues is united by a commitment to backing our customers, communities, and each other.We believe that with the right support, people can achieve their goals and make a meaningful impact. That's why we offer...


  • Ciudad de México, Ciudad de México Capgemini A tiempo completo

    About the RoleThis is an exciting opportunity to join our team as a Cybersecurity Architecture Specialist in Network Protection. As a key member of our cybersecurity practice, you will be responsible for designing and implementing robust network security architectures that protect our clients' critical assets.


  • Ciudad de México, Ciudad de México Biogen A tiempo completo

    Job OverviewThe Data Protection Specialist, Global Privacy will support the US and International Privacy Leads in executing the Company's Global Privacy Program, focusing on LATAM. This role ensures affiliates and stakeholders adhere to complex privacy laws and industry best practices.Key ResponsibilitiesThe role is responsible for supporting internal...


  • Ciudad de México, Ciudad de México Biogen A tiempo completo

    Job OverviewWe are seeking an experienced Global Data Protection Specialist to support our Privacy Program in Latin America.About the RoleThis role will work closely with our US and International Privacy Leads to ensure compliance with complex privacy laws and industry best practices across the region.The successful candidate will provide practical advice on...


  • Santiago de Querétaro, Querétaro de Arteaga, México Brp A tiempo completo

    Job Title: Chief Asset Protection SpecialistAbout Us: BRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. We operate manufacturing facilities across the globe and are committed to nurturing a culture that invites, connects, and propels the ambitions of people from all...


  • Ciudad de México, Ciudad de México Westcon Mexico, S.A. de C.V. A tiempo completo

    Job OverviewWestcon Mexico, S.A. de C.V. is seeking a talented Key Account Growth Specialist to drive business growth and profitability through strategic planning and execution.


  • Santiago de Querétaro, Querétaro de Arteaga, México Gas Power Engineering A tiempo completo

    **Job Title:** Aero Systems Fire Protection Specialist**Job Summary:** We are seeking a skilled Aero Systems Fire Protection Specialist to join our team at Gas Power Engineering. As a key member of our engineering team, you will be responsible for the integration of fire detection, fire suppression, and hazardous gas detection systems for gas turbine...


  • Ciudad de México, Ciudad de México Revolut A tiempo completo

    Job DescriptionWe are seeking a highly skilled and dedicated Global Customer Protection Specialist to join our team. This role is responsible for providing exceptional customer service, identifying and resolving FinCrime-related issues, and analyzing KYC documents and risk assessments.Key Responsibilities:Provide first-class front-line support to our...


  • Ciudad de México, Ciudad de México Datalogic A tiempo completo

    As a Channel Account Growth Specialist, you will be responsible for driving revenue growth in your assigned geographical area through strategic partnerships with channel accounts. Company OverviewDatalogic is a global technology leader in the automatic data capture and factory automation markets. With over 50 years of history, we have achieved unique...


  • Ciudad de México, Ciudad de México Tetra Tech A tiempo completo

    Job SummaryThe Institutional Strengthening Specialist will support the design of protection actions with government entities, aimed at safeguarding the safety and integrity of journalists and human rights defenders in Mexico.Key ResponsibilitiesDevelop and implement tools to strengthen the capacity of Mexican government institutions (GOM) at the federal and...


  • Ciudad de México, Ciudad de México Tetra Tech A tiempo completo

    At MSI, a leading management consultancy with a 40-year track record of delivering results, we are seeking an Institutional Capacity Building Specialist to support the design and implementation of protection actions with government entities in Mexico. This role is part of our program to strengthen the capacity of Mexican government institutions (GOM) at the...


  • Ciudad de México, Ciudad de México Corporativo Lumston A tiempo completo

    As a key member of our team at Corporativo Lumston, you will play a crucial role in driving business growth and customer satisfaction as an Account Management Specialist.Key Responsibilities:Develop and maintain strong, trusting relationships with our clients to ensure their needs are met and exceeded.Identify and pursue new business opportunities within...


  • Ciudad de México, Ciudad de México Tiktok A tiempo completo

    TikTok is a global leader in short-form mobile video, driven by creativity and joy. Our mission is to inspire innovation and make a positive impact on the world.Role OverviewWe are seeking an experienced External Relations Specialist to join our Governance and Experience team. This role will be responsible for managing external relationships with brands,...


  • Ciudad de México, Ciudad de México SpotOn A tiempo completo

    TITLEWe're seeking a highly skilled Account Maintenance Specialist to join our customer service team at SpotOn. In this role, you will be responsible for providing excellent customer service, resolving account and dashboard issues, and maintaining a high level of knowledge about our products and services.RESPONSIBILITIESRespond to customer inquiries and...


  • Ciudad de México, Ciudad de México Zendesk A tiempo completo

    Job OverviewWe're seeking a highly skilled Technical Account Specialist to join our team in Mexico City. This role will play a critical part in supporting our global sales team by providing technical and functional support on key opportunities.


  • Ciudad de México, Ciudad de México Work Visa USA Jobs (move2usajobs LLC) A tiempo completo

    Job Title: Information Security SpecialistWe are seeking a highly skilled Information Security Specialist to join our team at Work Visa USA Jobs (move2usajobs LLC) in the United States.This is an exciting opportunity for a cybersecurity professional to work in a dynamic and challenging environment, protecting digital assets and ensuring data privacy.Key...

  • Account Specialist

    hace 6 meses


    México Fastenal Mexico A tiempo completo

    **ACCOUNT SPECIALIST - CD. JUÁREZ, CHIH.** **OVERVIEW**: Working as Full-Time **ACCOUNT SPECIALIST**, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch. **RESPONSIBILITIES**: The duties and responsibilities of...


  • Ciudad de México, Ciudad de México PepsiCo A tiempo completo

    About the RoleWe are seeking a highly skilled Data Loss Prevention Engineer to join our team at PepsiCo. As a key member of our Global Data Security Program, you will be responsible for developing and deploying scalable solutions to accelerate global data protection initiatives while proactively mitigating PepsiCo's exposure to cyber risks.Key...

  • Account Specialist I

    hace 6 meses


    México InComm Payments A tiempo completo

    Overview: When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes...


  • Ciudad de México, CDMX Hootsuite A tiempo completo

    The Account Provisioning Specialist will be responsible for processing new customer orders and customer cancellation requests and ensuring all necessary data is collected in the process to adequately monitor and report on this activity. In addition, they will be responsible for utilizing existing admin tools to provision and de-provision products in...