Account Specialist

hace 3 semanas


Ciudad de México Hootsuite A tiempo completo

We're looking for an Account Specialist to work with our existing customers, make sure they achieve maximum value from our services, renew their contracts on our products, and build long term partnership with Hootsuite. In this role, you will manage a high volume of customer renewals. You'll achieve this by upselling and cross selling of both Hootsuite and partner products in your book of business. You will help us ensure full customer engagement in products through discovery, training and ultimately guaranteeing the investment made in Hootsuite best meets the customer needs. You'll be a key partner to the Account Receivable, Support and Operations Teams at Hootsuite, ensuring a proactive and seamless approach to the pooled customer support model. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite's distributed workforce strategy), and in Hootsuite's Vancouver or Toronto office, you will report to our Manager, Customer & Expansion.

**WHAT YOU'LL DO**:

- Contribute towards driving renewals and ARR growth by focusing on long standing customer engagement and educating customers on Hootsuite's value proposition.
- Meet / exceed assigned quota by generating a pipeline of upsell / add on opportunities with existing customers.
- Partner with the Customer Accounts team on approach and strategy to maximize the value of each account.
- Engage with existing customers to understand the product fit and recommend / sell Hootsuite solutions that align with their unique needs and overall business goals on social media.
- Develop rapport with customers by proactively providing insightful market information and solutions that showcase maximum benefits from Hootsuite products.
- Manage, track, and report sales activities and results using SFDC, Sales Navigator, 6Sense.
- Perform other related duties as assigned.

**WHAT YOU'LL NEED**:

- Entry level sales experience, preferably as an Account Executive or Customer Success Associate.
- Proven success in monthly and quarterly sales forecasting.
- Strong business acumen and ability to focus on customer business value, ROI, and customer solutions.
- Ability to articulate product features in an easy to understand language to inspire sales.
- Experience in creating sales strategies inclusive of 3rd party solutions.
- Commitment to Results: Consistently achieving results, demonstrating high performance, and challenging self and others to deliver results.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
- Perseverance: Pursues everything with energy, drive, and a need to finish - doesn't give up.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Interpersonal Savvy: Relates openly and comfortably with diverse groups of people.

**WHO YOU ARE**:

- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:
**Step Up**: Show the world what it looks like to live and work by these guiding principles. #StepUp

**One Team**:Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

**Customer Obsessed**:Focus relentlessly on helping our customers succeed. #CustomerObsessed

**Go Fast, Be Agile**:Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

**Play to Win**:Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

**Neighbours & Allies**:Give back to our communities and be an ally. #SocialForGood #Allies

LI-AK1


  • Key Account Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México Nestle A tiempo completo

    KEY ACCOUNT SPECIALISTRequisitos: Años de experiência: +2 años en posición familiar Carrera: Área Económica Admiistrativa: Mercadotecnia, Negocios Internacionales Nível de Inglés: Intermedio Avanzado Experiência Comercial Habilidad Analítica Negociación Innovación e ImpulsoACTIVIDADES:Posición de Ventas Desarrollo y Ejecución de planes con...

  • Account Specialist

    hace 2 semanas


    México Fastenal Mexico A tiempo completo

    **ACCOUNT SPECIALIST - CD. JUÁREZ, CHIH.** **OVERVIEW**: Working as Full-Time **ACCOUNT SPECIALIST**, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch. **RESPONSIBILITIES**: The duties and responsibilities of...


  • Ciudad de México, Ciudad de México NTT DATA A tiempo completo

    Req ID:230587We are currently seeking a Account Service Specialist to join our team in CDMX, Ciudad de M\u00e9xico (MX-CMX), Mexico (MX). Assigned to basic service delivery processes and associated projects. May participate in continuous improvement activities in support of client or internal business processes. Provides resolution to an assortment of client...

  • Account Specialist I

    hace 2 semanas


    México InComm Payments A tiempo completo

    Overview: When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes...

  • Account Specialist

    hace 2 meses


    Ciudad de México Hootsuite A tiempo completo

    We're looking for an Account Specialist to work with our existing customers, make sure they achieve maximum value from our services, renew their contracts on our products, and build long term partnership with Hootsuite. In this role, you will manage a high volume of customer renewals. You'll achieve this by upselling and cross selling of both Hootsuite and...

  • Account Specialist

    hace 4 días


    Ciudad de México Hootsuite A tiempo completo

    We're looking for an Account Specialist to work with our existing customers, make sure they achieve maximum value from our services, renew their contracts on our products, and build long term partnership with Hootsuite. In this role, you will manage a high volume of customer renewals. You'll achieve this by upselling and cross selling of both Hootsuite and...

  • key account specialist

    hace 1 semana


    Ciudad de México, Ciudad de México Kenvue A tiempo completo

    KEY ACCOUNT SPECIALIST W Description Quiénes somos En Kenvue, comprendemos el poder extraordinario del cuidado diario. Desarrollados durante más de un siglo de legado y con base en la ciencia, somos el hogar de marcas icónicas como NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S y BAND-AID, que usted ya conoce y adora. La ciencia es nuestra...

  • Member Account Specialist

    hace 2 semanas


    Ciudad de México Marriott Vacations Worldwide A tiempo completo

    Member Account Specialist - Foreign Offices **Department**: Service Center - Latin America Region **Status**: Non-Exempt **Reports To**: Operations Manager Nature of Work **Responsibilities**: Outbound telephone contact to members that have unredeemed deposits or deposits to expire to engage members to transact - confirm exchanges, getaways, renewals...

  • Sales Account Specialist

    hace 1 semana


    Naucalpan de Juárez, México HITACHI ENERGY MEXICO, S.A. DE C.V. A tiempo completo

    DescriptionMission :Sales Account Specialist works on developing solid relationship with Hitachi Energy Mexico customers and account. Executing medium to long-term planning to ensure Hitachi base business in assigned segment.Responsibilities :Understands the key business drivers of the relevant customers business and business environment and interprets the...

  • Sales Account Specialist

    hace 1 semana


    Naucalpan de Juárez, México Hitachi Vantara Corporation A tiempo completo

    Description Mission:Sales Account Specialist works on developing solid relationship with Hitachi Energy Mexico customers and account. Executing medium to long-term planning to ensure Hitachi base business in assigned segment. Responsibilities:Understands the key business drivers of the relevant customers business and business environment and interprets the...

  • Sales Account Specialist

    hace 1 semana


    Naucalpan de Juárez, México HITACHI ENERGY MEXICO, S.A. DE C.V. A tiempo completo

    Description : Mission: Sales Account Specialist works on developing solid relationship with Hitachi Energy Mexico customers and account. Executing medium to long-term planning to ensure Hitachi base business in assigned segment. Responsibilities: Understands the key business drivers of the relevant customers business and business environment and...

  • Sales Account Specialist

    hace 3 semanas


    Naucalpan de Juárez, México HITACHI ENERGY MEXICO, S.A. DE C.V. A tiempo completo

    Description : Mission: Sales Account Specialist works on developing solid relationship with Hitachi Energy Mexico customers and account. Executing medium to long-term planning to ensure Hitachi base business in assigned segment. Responsibilities: Understands the key business drivers of the relevant customers business and business environment...

  • Account Lead

    hace 1 semana


    Ciudad de México, Ciudad de México PSC Industries A tiempo completo

    **Title**: · Account Lead · **Company**: · Ipsen Mexico S de RL de CV · Account lead for Neuroscience ... i Ad Lead Accountanttransforming the way clinical care teams work and communicate. · TigerConnect is seeking a highly skilled and detail-oriented Lead Accountant to join ourAccounting Operations Shared Services in Mexico City. This pivotal role...


  • Ciudad de México Kenvue A tiempo completo

    **KEY ACCOUNT SPECIALIST- PHARMA**-2307009683W Description Kenvue está reclutando: **KEY ACCOUNT SPECIALIST PHARMA** Este puesto reporta a Team Leader Canal Indirecto y se ubica en Ciudad de México. **¿Quiénes somos?** En Kenvue, parte de la familia de empresas de Johnson & Johnson (Kenvue), creemos en el poder extraordinario del cuidado...

  • Education Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México PSC Industries A tiempo completo

    **Education Specialist - CDMX**: · - Work mode: Hybrid- Onsite Location(s): Benito Juárez, DF, MEX, MX**Additional Locations**: N/A · **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** · At Boston Scientific, we'll give you the opportun ... i Ad Medical Education Specialist **What We Want** · - **...


  • Ciudad de México Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Key Account Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México KONE A tiempo completo

    Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that...


  • Ciudad de México, Ciudad de México KONE A tiempo completo

    Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that...


  • México ABB A tiempo completo

    **Account Specialist for OEM's and System Integrators**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • México ABB A tiempo completo

    **Account Specialist for OEM's and System Integrators**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...