Customer Service Representative

hace 4 semanas


Reynosa, México BBB Industries DC Parque Colonial A tiempo completo

COMPAÑÍA MAQUILADORA DEDICADA A LA REMANUFACTURA DE PIEZAS ELECTRICAS PARA LA INDUSTRIA AUTOMOTRIZ UBICADA EN EL PARQUE INDUSTRIAL COLONIAL:
**CUSTOMER SERVICE REPRESENTATIVE**
- Technical career/related bachelor's degree
- Minimum 3 years of Customer Service experience

**ACTIVITES**:

- Verify the accuracy of customer orders.
- Initiates the action required to respond to customer service requests for order changes, including maintaining order/customer information files and communicating changes to the appropriate staff/departments.
- Receives inquiries and/or contacts the organization's branches/regional offices to resolve a variety of order-related issues.
- Prepares product or service reports by collecting and analyzing customer information.
- Provides customer service support to the organization by obtaining, analyzing, and verifying the accuracy of order information in a timely manner.
- Prepares customer service summary reports.
- Serves customers by providing product and service information coordinates handling of difficult and/or unusual situations. Troubleshooting products and services.
- Process orders and provide status of existing orders.

**SKILLS**:

- Fully Bilingual
- Strong communication and organizational skills
- Ability to thrive in a team-oriented work environment.
- Focus on quality.
- Market knowledge
- Conflict resolution
- Information analysis
- Advanced excel
- Oracle and ASR management
- Team player

**INTERESADOS QUE REUNAN LOS REQUISITOS ANEXAR EXPECTATIVA SALARIAL.**

EMPRESA UBICADA EN BLVD. MONTEBELLO #737. PARQUE INDUSTRIAL COLONIAL C.P. 88787. REYNOSA, TAMPS.

Tipo de puesto: Tiempo completo, Por obra o tiempo determinado

Sueldo: $1.00 - $2.00 al mes

Pregunta(s) de postulación:

- Cuál sería la expectativa salarial que usted tiene para el puesto?

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial



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