Operational Excellence Sr. Lead

hace 2 meses


Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

**The Future Begins Here**

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

**At Takeda’s ICC we Unite in Diversity**

**THE OPPORTUNITY**:
As an Operations Lead, you’ll play a key role in our organization by being responsible for defining quality standards for deliverables, maintaining process adherence, and optimizing team performance.

You’ll report directly to the center´s managing director, ICC Mexico Head, and together with a group of Initiative Leads such as Scrum Masters or Delivery Managers should work to ensure all teams are following common processes, best practices and standards, as well as providing insights from our initiatives to drive continuous improvement.

RESPONSIBILITIES:

- Report directly to Head of ICC and collaborates with global BU / IT organizations to ensure that products / platforms are successfully delivered to businesses.
- Assist in compliance, processes, statutory filings and integrating operations reports.
- Provide leadership to cross-functional organizations including squads / chapters composed of multiple projects / work streams in the successful delivery of high-impact digital-tech and data initiatives.
- Monitor and report out the deliverables quality KPIs across Pods/Squads.
- Responsible for utilization of the center and technological deliveries of platforms and products to business units
- Drives an internal process towards creating optimal processes, standards and infrastructure for the center.
- Influence and manage an optimization plan for supplier use for IT domains on an operational, tactical and strategic level. Draft and operationalize KPI’s for suppliers to different levels of support to match optimal partnership with ICC

**Process Adherence**:

- ** Monitor and maintain best practices**: Ensure that our established processes and guidelines are followed consistently across all teams (e.g., SDLC, SLAs are met, quality criteria, etc.).
- ** Identify process gaps**: Continuously assess existing workflows and identify areas for improvement as well as identifying root causes for issues for risk mitigation.
- ** Implement process, tools, and resources enhancements**: Drive process improvements for all value streams and support processes. Partner with site leadership (e. g. Mex ICC Head, GCL, Delivery, Quality, etc.) and partners develop impactful, capable teams and tools that achieve sustained performance improvement.

**Quality Management**:

- ** Quality Benchmarks**:Collaborate with cross-functional teams to establish clear quality benchmarks for deliverables.
- ** Quality Guidelines**: Develop and document quality assurance processes and guidelines.
- ** Deliverable Quality**:Ensure that all solutions, products, and deliverables meet high-quality standards to prevent issues and meet the expectations of our stakeholders.
- ** Quality Control**:Implement quality control processes to catch and rectify any deviations.
- ** Continuous Improvement**: Foster a culture of continuous improvement by promoting quality awareness.

**Metrics**:

- ** Process Metrics**: Define and track key performance indicators (KPIs) for each pod (team) in partnership with the GCL to monitor the efficiency and effectiveness of specific processes, such as: Downtime, Deployment Frequency, Change Failure Rate, to name a few.
- ** Quality Metrics**: Define and track quality metrics to assess the performance, effectiveness, and overall quality of the service and initiatives we deliver, such as: Defect Rate, First Time Pass Rate, Fail and Pass Rate, Code Coverage, escaped defects found, Defect Distribution, etcetera.
- ** Compliance Metrics**: Measure adherence of our initiatives to regulations, standards, and guidelines (e.g. % Adherence to SDLC, # of Security Vulnerabilities, Adherence to Security Guidelines).
- Manage process improvement efforts, using quality methodologies and principles.
- Analyze designated performance measures and reports to verify that work is consistently and effectively performed according to established procedures and guidelines.

**Alignment with Global Chapters**:

- ** Collaboration**: Liaise with representatives from 12 different global chapters within the organization.
- ** Alignment Strategies**: Develop strategies to align chapter-specific goals with overall organizational objectives.
- ** Communication Bridge**: Serve as a communication bridge between chapters



  • Cuajimalpa, México ARIAD A tiempo completo

    At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our...

  • Brand Excellence Lead

    hace 2 semanas


    Cuajimalpa, México ARIAD A tiempo completo

    **Brand Excellence Lead**: Delegación Cuajimalpa de Morelos, Mexico City **Job ID** R0118800 **Category** Commercial **Subcategory** Commercial **Business Unit** Global Portfolio Division **Job Type** Full time **Propósito del puesto**: El Brand Excellence Lead es quien lidera la preparación e implementación del proceso de brand planning anual de...

  • Brand Excellence Lead

    hace 2 semanas


    Cuajimalpa, México ARIAD A tiempo completo

    **Brand Excellence Lead**: Delegación Cuajimalpa de Morelos, Mexico City **Job ID** R0118800 **Category** Commercial **Subcategory** Commercial **Business Unit** Global Portfolio Division **Job Type** Full time **Propósito del puesto**: El Brand Excellence Lead es quien lidera la preparación e implementación del proceso de brand planning anual de...

  • Brand Excellence Lead

    hace 2 semanas


    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **Propósito del puesto**: El Brand Excellence Lead es quien lidera la preparación e implementación del proceso de brand planning anual de las marcas core, así como del proceso de lanzamientos de la LOC, en conjunto con los equipos crosfuncionales, maximizando el potencial de cada marca. Este rol garantiza el seguimiento y la medición de los KPIs de cada...

  • Brand Excellence Lead

    hace 2 semanas


    Delegación Cuajimalpa de Morelos, Ciudad de México Takeda Pharmaceutical A tiempo completo

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Brand Excellence Lead

    hace 3 semanas


    Delegación Cuajimalpa de Morelos, Ciudad de México Takeda Pharmaceutical A tiempo completo

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...


  • Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international...


  • Cuajimalpa, México ARIAD A tiempo completo

    At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our...

  • Sr. Service Owner

    hace 1 semana


    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its...

  • Global Chapter Lead

    hace 1 semana


    Cuajimalpa, México ARIAD A tiempo completo

    At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our...

  • Global Chapter Lead

    hace 1 semana


    Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are creating a future-ready organization, one that evolves at the speed of science and technology using data and digital to meet the needs of patients, our people, and the planet. To make that happen, we need your help. **Join our Innovation Capability Center (ICC) in Santa Fe, Mexico.** Our Innovation Capability...

  • Sr Training Specialist

    hace 2 meses


    Cuajimalpa, México Ecolab SA de CV A tiempo completo

    Ecolab is seeking a **Sr Training Specialist** who will design and develop effective training programs, aids, materials, and facilitate training. You will use knowledge of the methods in classroom training, e-learning, on-the-job training, and self-study. Emphasis may be on technician training, including new hire training, continuing education education,...

  • Account Lead

    hace 2 semanas


    Cuajimalpa, México ARIAD A tiempo completo

    **Account Lead - LSD**: Delegación Cuajimalpa de Morelos, Mexico City **Job ID** R0116360 **Category** Commercial **Subcategory** Commercial **Business Unit** Global Portfolio Division **Job Type** Full time **Propósito del puesto**: Asegurar que las estrategias comerciales para la venta de productos del área terapéutica asignada se reflejen en el...

  • Account Lead

    hace 2 semanas


    Cuajimalpa, México ARIAD A tiempo completo

    **Account Lead - LSD**: Delegación Cuajimalpa de Morelos, Mexico City **Job ID** R0116360 **Category** Commercial **Subcategory** Commercial **Business Unit** Global Portfolio Division **Job Type** Full time **Propósito del puesto**: Asegurar que las estrategias comerciales para la venta de productos del área terapéutica asignada se reflejen en el...


  • Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    Support and drive Data Governance operational model - Implement and operationalize Data Governance roadmaps including strategic priorities for development for data led capabilities. - Drive data stewardship program and facilitates stewardship activities working closely with Domain Leads. - Lead our data taxonomy in an operational scale to ensure data is easy...

  • BI Team Lead

    hace 2 meses


    Cuajimalpa, México Manpower Mexico A tiempo completo

    Experis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa. En Experis IT estamos buscando: BI TEAM LEAD Salario de 57,000 MXN brutos mensuales 100% bilingües trabajaran con personas de la India Hibrido 3X2 en Santa Fe **_ Essential...


  • Cuajimalpa, México Sequoia Connect A tiempo completo

    **Vacante para la empresa Sequoia Connect en Cuajimalpa de Morelos, Ciudad de México**: Our client is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. They are driven by a combination of robust strategies, passionate teams, and a global culture rooted in innovation and automation. Our...

  • Store Manager

    hace 1 semana


    Cuajimalpa, México Under Armour A tiempo completo

    **Values & Innovation**: At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are...

  • Sr. Service Owner

    hace 3 semanas


    Cuajimalpa, México ARIAD A tiempo completo

    At Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. People join Takeda because they share in our...


  • Cuajimalpa, México Takeda Pharmaceutical A tiempo completo

    **The Future Begins Here** At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international...