Service Desk L2 Gdl
hace 3 semanas
**Descripción**:
En **Dresden Partners **estamos buscando tu talento conectamos el talento con empresas globales de primer nível. Somos un puente de oportunidad laboral en Reclutamiento TI en México, LATAM y USA.
Estamos en búsqueda de talento para la posición**:Service Desk L2/L3**
Escolaridad: Bachillerato o Preparatoria concluida
Experiência:
- 2 años de experiência
Conocimientos:
- Amplio conocimiento de la solución de problemas de acceso remoto
- Excelentes habilidades de comunicación
- Escucha activa
- Empatía con los usuarios finales.
- Buenas técnicas de escritura.
- Citrix, ServiceNow, Active Directory y conexiones a VPNs
- Turnos rotativos
Inglés indispensable conversacional
Zona de trabajo: GDL (Minerva)
Beneficios:
- Esquema 100% nómina.
- Contrato indefinido
- SGMM
- Fondo de ahorro
- Vales de despensa
- Póliza de vida
- Póliza Dental
- Vacaciones: 12 días
- Aguinaldo: 30 días
- Oportunidad de crecimiento
Comienza nuevas oportunidades, contáctame a:
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vianey. trujillo (a) dresdenpartners. com
**Requisitos**:
Inglés Avanzado Conversacional.
Experiência con: Citrix, ServiceNow, Active Directory y conexiones a VPNs.
Proporcionar diagnóstico,resolución de problemas de hardware/software/red por teléfono/correo electrónico/chat o videollamada para usuarios finales
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