Manager On Duty
hace 4 semanas
Serás responsable de asegurar el buen funcionamiento del hotel en sus diferentes áreas operativas, realizando las siguientes actividades:
*Supervisar la actitud de servicio y desempeño de los colaboradores para que brinden un servicio de calidad y asegurar que desempeñen bien sus funciones.
*Supervisar la llegada de huéspedes VIP para que reciban la habitación, amenidades y servicios de su categoría.
*Supervisar y dar seguimiento a quejas de los huéspedes dando respuesta y solución de manera rápida y oportuna.
*Elaborar el Reporte del Gerente de Turno
*Mantener el contacto con los clientes y mantener las buenas relaciones públicas.
*Cumplir con las políticas, los procedimientos y los estándares de servicio del departamento
*Estar siempre disponible para los clientes ante cualquier situación etc.
Importante conocimiento en sistemas hoteleros.
Tipo de puesto: Tiempo completo
Salario: $25,000.00 - $30,000.00 al mes
Horario:
- Incluye fines de semana
- Rotativo
Prestaciones:
- Uniformes gratuitos
- Vales de despensa
Tipos de compensaciones:
- Propinas
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 01/05/2023
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