Account Manager, Retail

hace 3 semanas

Ciudad de México CDMX Google A tiempo completo

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 2 years of experience in sales, customer support, account management, marketing, marketing program management, or consulting.
- Experience operating and working with Performance Google Products, (e.g.,Google ads, Google analytics, DV360, SA360).
- Ability to communicate in English and Spanish fluently as this is a customer-facing role that requires interactions in English and Spanish with local stakeholders.

**Preferred qualifications**:

- Experience with information, data management and analysis.
- Understanding of big data and business intelligence market trends.
- Ability to work towards strategic goals in a fast-paced environment.
- Excellent leadership, influencing, organizational, communication, people management and teamwork skills.
- Excellent investigatve, problem-solving and communication skills.

About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an Account Manager in Retail, you will develop and manage relationships directly with top clients in the most exciting and dynamic industries in Mexico and Latam.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small
- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

**Responsibilities**:

- Build and develop relationships with customers and advise them on their strategy and execution.
- Assist in the delivery of overall business strategy based on metrics and trusted partnerships.
- Provide excellent customer service to Google advertisers. Identify and solve client problems proactively.
- Leverage all available resources including optimization, marketing and technical support. Identify opportunities to increase advertiser performance and investment.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

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