Customer Quality Specialist

hace 7 días


Guadalajara, México Continental AG A tiempo completo

**Tasks**:
Customer Specialist is the knowledge person in the plant regarding customer specific requirements, portal and processes.

Besides this role, customer specialist is also reponsible for:
Implement and ensure compliance with the customer requirements, guidelines described in international standards such as IATF and VDA and conformity of standards defined by the Continental Quality Management System for new projects and series production

Responsible for customer communication regarding quality aspects. Is the main contact point for any quality compliant as: 0km, Field. Need to maintain customer and Continental claim management systems and portals

**Qualifications**:

- Degree in Engineering
- Advanced English
- Quality experience (2 to 4 Years)
- Review Customer Specific Requirements
- Develop and maintain training material
- Main point of contact with customer for non BU specific topics
- Claim management: 0km, Field returns
- Problem solving tools knowledge as 8D, A3
- CQTS Knowledge
- Excellent communication and negotiation skills
- Knowledge in electronic manufacturing processes
- Automotive standard knowledge and experience
- Experience in the usage of Quality Tools: MSA, MCA, pPCA, PCA, SPC, IQRM, FMEA, Control Plan, etc

**About us**:
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2020, Continental generated sales of €37.7 billion and currently employs around 193,000 people in 58 countries and markets. In 2021, the company celebrates its 150th anniversary. The Autonomous Mobility and Safety business area develops, produces and integrates active and passive safety technologies and controls vehicle dynamics. The product portfolio ranges from electronic and hydraulic brake and chassis control systems to sensors, advanced driver assistance systems, airbag electronics and sensors, electronic air suspension systems and cleaning systems for windscreens and headlights. Autonomous Mobility and Safety has a high level of systems expertise in the interconnectivity of individual components. As a result, products and system functions are created along the “SensePlanAct” chain of effects. These make driving safer and easier and pave the way for autonomous mobility.
**Keyfacts**:
Job-ID
208755BR
**Function**:
Engineering
**Nice to know**:
Continentals Spezialisten aus unterschiedlichen Disziplinen treiben den Trend des Automatisierten Fahrens mit aller Innovationskraft voran.

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