Bilingual Intake Agent

hace 7 días


Zapopan, México Intugo A tiempo completo

_ADVANCED ENGLISH SKILLS REQUIRED_
- HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED_

THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.

**RESPONSIBILITIES**:

- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.
- MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.
- DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.
- SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.

**QUALIFICATIONS**:

- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
- CUSTOMER SERVICE ORIENTATION.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.

**SCHEDULE **MONDAY - FRIDAY 9:00 AM - 6:00 PM

**SALARY AND BENEFITS ** MONTHLY BASE SALARY $16000 PESOS (WEEKLY NET $3,450 APPROX)

+MONTHLY BONUS $1500
$500 FOOD STAMPS (AFTER 3 MONTHS)
4% SAVINGS STAMPS
15 DAYS CHRISTMAS BONUS
- *ALL MEXICAN LAW BENEFITS APPLY*_
- THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO_

Pay: From $16,000.00 per month

**Education**:

- High school or equivalent (required)

**Language**:

- Advanced english (required)

Work Location: In person



  • Zapopan, México Two Bits A tiempo completo

    **Bilingual Customer Service Agent** Hi! We are looking for you to grow with the new call center in the city, as a Bilingual Customer Service Agent. **Requirements**: - Advanced English level (at least a 80%). - Basic computer knowledge. - No experience required. - Highschool diploma. Join our team to ensure good service to our customers. All you need is...


  • Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience. **_ Key...


  • Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions...


  • Zapopan, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions...


  • Zapopan, México Trabaja en Intugo A tiempo completo

    **Qualifications**: - Previous experience in a direct customer contact position is preferred. - Customer service orientation; energetic and outgoing personality. - BILINGUAL - English/Spanish a plus. **Responsibilities**: - Receive Intakes for Legal situations from potential new clients via electronic or telephonic sources. - Make multiple follow-up calls...

  • Customer Service Agent

    hace 2 meses


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Qualifications**: - Previous experience in a direct customer contact position is preferred. - Customer service orientation; energetic and outgoing personality. - BILINGUAL - English/Spanish a plus. **Responsibilities**: - Receive Intakes for Legal situations from potential new clients via electronic or telephonic sources. - Make multiple follow-up calls...

  • Customer Service Agent

    hace 1 semana


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Qualifications**: - Previous experience in a direct customer contact position is preferred. - Customer service orientation; energetic and outgoing personality. - BILINGUAL - English/Spanish a plus. **Responsibilities**: - Receive Intakes for Legal situations from potential new clients via electronic or telephonic sources. - Make multiple follow-up calls...

  • Customer Service Agent

    hace 2 meses


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Qualifications**: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - BILINGUAL - English/Spanish is a must **Responsibilities**: - RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES. - MAKE MULTIPLE FOLLOW-UP...


  • Zapopan, Jalisco, México CS Enterprises at ConnectNet A tiempo completo

    Esta vacante viene de la bolsa de empleo Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, JaliscoBilingual Customer Service Agent - No Prior Experience RequiredJob Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...


  • Zapopan, Jalisco, México CS Enterprises at ConnectNet A tiempo completo

    Esta vacante viene de la bolsa de empleo Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, JaliscoBilingual Customer Service Agent - No Prior Experience RequiredJob Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...

  • Customer Service Agent

    hace 2 meses


    Zapopan, México Intugo A tiempo completo

    **We are hiring Customer service Agent On site** **Requirements**: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - ADVANCE ENGLISH LEVEL **Activities**: - RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES -...


  • Zapopan, México Agencia de reclutamiento TRES R A tiempo completo

    **Vacante para la empresa Agencia de reclutamiento TRES R en Zapopan, Jalisco**: Agente Bilingue Perfil solicitado: Nível de ingles avanzado Bachillerato terminado Disponibilidad de horario Disponibilidad inmediata Manejo basico de PC Facilidad de palabra en ingles y español Ofrecemos: Sueldo base + bonos Prestaciones de Ley inmediatas Jornada...

  • Collections Agent

    hace 5 días


    Zapopan, México KR Consultoría A tiempo completo

    _**COLLECTIONS AGENT**_ - **HIRING BONUS + SENIORITY BONUS**_**REQUIREMENTS**: _ - _Completed _**High school**_ - _**Bilingual **_(English/Spanish). Fluent in both languages_ - _**6+ months of related experience: collections**_, customer service, customer experience, telemarketing._ - _Excellent communication skills_ - _Computer skills_ - _Must be able to...

  • Collections Agent

    hace 2 meses


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - Two years’ experience in collections area - Excellent customer service skills - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts and out for repossession reviews - Making suitable...

  • Customer Service Agent

    hace 2 meses


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Qualifications**: - **Previous experience** in a direct customer contact position is preferred. - Customer service orientation; energetic and outgoing personality. - **BILINGUAL - English/Spanish a plus.** **We offer**: - SALARY AND BENEFITS: 16,500 GROSS MONTHLY - 4500 MONTHLY BONUS - 2% SAVINGS FUND - 1,400 FOOD STAMPS - 20-DAY CHRISTMAS BONUS) -...

  • Collections Agent

    hace 2 meses


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - Two years’ experience in customer service or related field - Excellent customer service skills - Minimun 6 months in collections - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts and...

  • Collections Agent

    hace 2 semanas


    Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - Two years’ experience in customer service or related field - Excellent customer service skills - **Minimun** 6 months in collections - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts...


  • Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - **Two years**’ experience in collections or related field - Excellent customer service skills - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts We offer: - 21,000 gross monthly -...


  • Zapopan, México Trabaja en Intugo A tiempo completo

    **Profile**: - **Two years**’ experience in collections or related field - Excellent customer service skills - Bilingual English/Spanish is a must Job description: - Making outbound calls on delinquent accounts - Receiving inbound calls on delinquent accounts - Handling redemptions - Handling repossessed accounts We offer: - 21,000 gross monthly -...

  • Collections Agent

    hace 2 meses


    Zapopan, México Intugo A tiempo completo

    OVERALL RESPONSIBILITY TO ENSURE ALL COMPLAINTS ARE ACKNOWLEDGED IN A TIMELY MANNER AND MAXIMIZE CUSTOMER SATISFACTION. KEY AREAS OF RESPONSIBILITY - PROVIDE EXCEPTIONAL CUSTOMER SUPPORT - INPUTTING ALL COMPLAINT INFORMATION INTO THE COMPLAINT SYSTEM - DOCUMENTATION OF COLLECTOR PRO - HANDLE COMPLAINTS AND ALL COMMUNICATION WITH OUR CUSTOMERS IN...