Sales Associate
hace 6 meses
**Job Position: Sales Associate - Latam**
**Location**:Remote (PST Timezone)
**Working Schedule**: Sunday - Thursday or Tuesday to Saturday, 08:00 AM to 05:00 PM PST
**Job description:
Join our Sales Team as a Sales Associate, where your proven success in cold calling and strong sales skills will be instrumental in propelling our business forward. As a Sales Associate, you will manage a range of critical sales-related responsibilities, including inbound and outbound sales, follow-up calls, complaint resolution, and support ticket management. Your ability to effectively engage with customers, close deals, and drive revenue growth will be crucial in representing our company and ensuring customer satisfaction.
**Key Responsibilities**:
- ** Cold Calling**: Proactively reach out to potential customers to introduce our cleaning services, identify business opportunities, and schedule appointments.
- ** Inbound Sales**: Handle customer inquiries about our services professionally and courteously, providing detailed information and closing sales efficiently.
- ** Outbound Sales**: Initiate contact with businesses from provided lists to establish connections, pitch our services, and secure new business opportunities.
- ** Follow-Up**:Conduct post-service calls to customers to verify satisfaction, address any issues, and upsell additional services.
- ** Complaint Resolution**:Proactively reach out to customers with complaints, aiming to resolve issues promptly and maintain positive customer relationships.
**Requirements**:
- Proven success in cold calling and outbound sales, with a track record of meeting or exceeding sales targets.
- Strong sales orientation with excellent communication, negotiation, and closing skills.
- Exceptional organizational skills and the ability to manage multiple tasks efficiently.
- Strong problem-solving skills and the ability to make decisions independently.
- Tech-savviness to quickly grasp new tools and technologies.
- Self-starter mentality, demonstrating initiative and going above and beyond the minimum job requirements.
- Strong WiFi connection and a dedicated workspace for professional call handling.
- Excellent proficiency in English, both verbal and written.
- Long-term commitment to the company, willing to undergo a 1-2 month ramp-up period.
- Dependability and punctuality, recognizing the team's reliance on your consistent performance.
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