T4 Support Engineer
hace 2 semanas
**Project** Description**:
The project scope is the development, maintenance, and support for a single-server solution for large contact centers supporting up to 30,000 concurrent agents created by a leading contact center solution vendor.
**Responsibilities**:
- Communicate with corporate customers in order to find solutions for technical problems.
- Diagnose the system malfunctions by collecting and analyzing logs and the information needed to offer a resolution.
- Engage other internal teams if needed to provide a resolution.
**Skills**:
Must have
- Networking
- Linux
- OOP( C++, Java) basic
- Advanced level of English (spoken and written)
Nice to have
- Telecom background
- Virtualization, Docker
- Avaya products knowledge
- Scripting knowledge (bash)
- Support experience or any other direct customer interaction
**Languages**:
English: C1 Advanced
**Seniority**:
Regular
**Relocation package**:
If needed, we can help you with relocation process.
Vacancy Specialization
Technical Support (SL3)
Ref Number
VR-97247
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