Credit Operations Analyst

hace 2 meses

Guadalajara, México Koch Industries A tiempo completo

**Descripción**

**Job Overview**

**What You Will Do in Your Role**
- Analyze, research, and resolve all issues related to order holds.
- Work with credit analysis, collections, and businesses to set up customers correctly within Credit system and ERP’s.
- Support Master Data Management (MDM) and business team to ensure customers are set up correctly and in a timely manner.
- Establish relationships with the business and customer service to assist customer set up.
- Escalate order holds according to established guidelines.
- Work with customers and internal resources to reduce/eliminate recurring issues to drive down overall order releases within the portfolio.
- Coordinate internal resources to resolve parent child relationships on the credit system.
- Document correspondence and update customer account as needed in system of record.

**The Experience You Will Bring**
- Associate or experience in business, finance, accounting, or any other related field.
- English written and verbal communication.
- Experience in B2B Credit Operations or Backoffice operations.

**What Will Put You Ahead**
- Bachelor's degree in business, finance, accounting, or any other related field.
- Experience with S4 HANA, M3 Infor and/or GETPAID.
- Experience with salesforce.

**Skills and Abilities**
- Must be action oriented and possess excellent time management and organizational skills and manage multiple priorities meeting tight deadlines.
- Ability to analyze large data sets in spreadsheets and utilize Excel analysis tools including pivot tables, v-lookup, and if-then logic.

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