Bilingual - Customer Care Representative
hace 3 meses
**Sunwise Energy** is a premiere Solar Installation and Smart Home service provider offering turnkey renewable energy solutions to its clients. We integrate all the aspects of solar sales and installations in-house to provide and guarantee our customers the best quality of service and maintenance.
A career at **Sunwise **opens countless opportunities for employees to sharpen their skills, push limits, and uncover their potential. We'd love to hear from you if you’re ready for innovation, new challenges, and improving the world. Your journey with Sunwise begins here.
**Join us**
**Responsabilities**:
- Representing **Sunwise Energy ** customer issues and complaints through the delivery of exceptional customer service and support.
- Act as responsible single point of contact for complex issues.
- Troubleshoots and problem solves customer issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times.
- Builds relationships and works closely with customers in a positive manner to supply necessary updates and reporting as needed.
- Comply with regulatory and Company policies at all times.
- Receive incoming and outbound calls to customers.
- Able to show empathy, assertiveness, tact, and resilience.
- Complete other tasks as deemed appropriate by manager.
**Qualifications**:
- 1+ experience in a customer service or customer experience role (Is a plus)
- Professional English domain (C1+)
- Ability in working with MS Office Suite, especially with MS Excel (including reporting and visualization of data).
- Able to work independently and prioritize workload.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and decision-making abilities.
- Empathy and a customer-centric mindset.
- Ability to work in a fast-paced environment.
**Benefits**:
- Christmas Bonus
- Vacations
- Mayor Medical Insurance
- USA Federal Holidays
- Grocery Vouchers
**Workplace**:
- On-site position
- Enrique Gomez Carrillo #5612, Vallarta Universidad
- Monday to Friday
- 7:00 am to 4:00 pm
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: A partir de $13,000.00 al mes
Lugar de trabajo: Empleo presencial
-
Customer Service Representative
hace 4 semanas
Zapopan, Jalisco, México Intugo A tiempo completoKey Responsibilities:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Intugo. In this role, you will be responsible for identifying accounts that require upper management review, maintaining updated insurance information on customer records, and assisting customers with insurance claims.Responsibilities:Identify...
-
Bilingual Customer Service Representative
hace 5 meses
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent - No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience. **_ Key...
-
Bilingual Customer Service Representative
hace 6 meses
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent (Home Office Available per Performance) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions...
-
Customer Service Representative
hace 4 semanas
Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completoWe are seeking a skilled Bilingual Appointment Setter/Customer Service representative to join our team at Farmer & Wright, Pllc.**Job Summary**:This is a challenging opportunity for a highly motivated individual who is fluent in both English and Spanish to work with our rapidly growing law firm in Guadalajara, Mexico.**Key Responsibilities:**1. Make outbound...
-
Bilingual Customer Service Representative Home
hace 6 meses
Zapopan, México CS Enterprises at ConnectNet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Zapopan, Jalisco**: **Bilingual Customer Service Agent (Hybrid: From Home And On Site) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an...
-
Bilingual Customer Service Representative
hace 2 meses
Zapopan, México Intugo A tiempo completo_Advanced english skills are required_ **RESPONSIBILITIES** *IDENTIFYING ACCOUNTS THAT REQUIRE UPPER MANAGEMENT REVIEW. *MAINTAINING UPDATED INSURANCE INFORMATION ON CUSTOMER RECORDS. *ASSISTING CUSTOMERS WITH INSURANCE CLAIMS. *WORKING WITH CLAIMS ADJUSTERS TO ENSURE PROMPT PAYMENT OF CLAIMS. *WORKING WITH BODY SHOPS TO ENSURE PROMPT REPAIR OF...
-
Customer Service Representative
hace 2 meses
Zapopan, México Intugo A tiempo completoCUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES. -...
-
Bilingual Customer Service Representative
hace 1 mes
Zapopan, Jalisco, México Intugo A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. The successful candidate will be responsible for actively tracking vehicles within our active portfolio, identifying potential issues, and taking timely actions to prevent losses.Key Responsibilities:Monitor daily GPS reports to identify...
-
Results-Driven Bilingual Phone Representative
hace 2 semanas
Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completoWe are actively seeking highly skilled and motivated individuals to fill a rapidly growing number of positions at our cutting-edge law firm in Guadalajara, Mexico.The salary for this role is estimated to be around 120,000 - 180,000 MXN per month, depending on experience and performance.As a Bilingual Appointment Setter/Customer Service representative, you...
-
Customer Support Representative
hace 2 semanas
Zapopan, Jalisco, México Intugo A tiempo completoAbout the Role: Intugo is seeking a skilled Customer Support Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch support to our clients via phone and in-person.
-
Customer Service Representative
hace 1 semana
Zapopan, Jalisco, México Intugo A tiempo completoOverviewAt Intugo, we are committed to delivering exceptional customer experiences. Our team of dedicated professionals is responsible for providing top-notch support to our customers through various channels.We are seeking a highly skilled and passionate individual to join our team as a Customer Service Representative. As a key member of our customer...
-
Customer Service Representative
hace 2 semanas
Zapopan, Jalisco, México Farmer & Wright, PLLC A tiempo completoJob Title: Bilingual Appointment Setter/Customer Service SpecialistThe ideal candidate will possess outstanding customer service skills, allowing them to create a welcoming atmosphere for prospective clients. High-level listening skills are also necessary to gain a thorough understanding of claims. Additionally, the candidate should have demonstrated...
-
Ejecutivo de Atención Al Cliente
hace 6 meses
Zapopan, México EasyTrack Numaris Company A tiempo completo**¿Está buscando una oportunidad emocionante para desarrollarte?** ¡Estamos buscando _**Customer Care Representative**_ talentoso para unirse a nuestro equipo! Como _Customer Care Representative_, tendrás como principal objetivo mantener contacto con los clientes existentes en la cartera para desarrollar una relación comercial de fidelidad y...
-
Ejecutivo de Atención Al Cliente
hace 6 meses
Zapopan, México EasyTrack Numaris Company A tiempo completo**¿Está buscando una oportunidad emocionante para desarrollarte?** ¡Estamos buscando _**Customer Care Representative**_ talentoso para unirse a nuestro equipo! Como _Customer Care Representative_, tendrás como principal objetivo mantener contacto con los clientes existentes en la cartera para desarrollar una relación comercial de fidelidad y...
-
Customer Service Representative
hace 1 semana
Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completoTata Consultancy Services is a leading IT services and consulting company with a strong presence in Guadalajara, Mexico.We are seeking a highly skilled Customer Service Representative to join our team. As a representative of our company, you will be responsible for providing exceptional customer service to clients from various industries.The successful...
-
Customer Service Representative
hace 3 semanas
Zapopan, Jalisco, México Clever Ideas A tiempo completoClever Ideas seeks a highly motivated and skilled Customer Service Representative to join our call center team. Key responsibilities include executing sales of loans for an American company, requiring excellent English language skills and experience in a Call Center environment.Requirements:- 1 year of sales experience- Knowledge of call center platforms-...
-
GRC Customer Service Coordinator
hace 1 mes
Zapopan, Jalisco, México TTI A tiempo completoTTI, Inc. is seeking a Customer Service Coordinator to support various internal stakeholders based on established activities. This role will directly support our Washington branch, requiring bilingual skills in Spanish and English.As a Customer Service Coordinator, you will be responsible for verifying and expediting customer orders, providing information on...
-
Ejecutivo de Atención Al Cliente
hace 6 meses
Zapopan, México Tecnocontrol A tiempo completo**¿Está buscando una oportunidad emocionante para desarrollarte?** ¡Estamos buscando _**Customer Care Representative**_ talentoso para unirse a nuestro equipo! Como _Customer Care Representative_, tendrás como principal objetivo mantener contacto con los clientes existentes en la cartera para desarrollar una relación comercial de fidelidad y...
-
Customer Service Representative
hace 1 mes
Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completoTransform the Future with SiemensWe are seeking a dedicated and talented individual to join our team as a Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service and support to our clients worldwide.Key Responsibilities:Respond to complex customer inquiries and resolve...
-
Customer Experience Representative
hace 13 minutos
Zapopan, México Intugo A tiempo completoJoin our team to provide outstanding customer service professionally, maintain strong and close business relationships with clients, and provide prompt and accurate service for an American company that finances, buys, and sells used cars. **Main Activities** - Take inbound calls from our customers related to different customer service situations. - Take...