IT Manager

hace 3 semanas

Ciudad de México Directive Consulting A tiempo completo

Directive Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies that allow our clients to hit their SQL targets, every time.

This role reports to the Head of People Operations and is a crucial part of the Directive team. The IT Manager is responsible for overseeing our system and organizational controls, responding to threats and maintaining our security compliance, procuring and managing our remote computer inventory, managing software access and troubleshooting user issues, and resolving all IT support issues.

**Roles & Responsibilities**:

- Procuring, shipping, and securely disposing of company-owned computer hardware
- Managing company assets using MDM software (Jamf and Intune)
- Troubleshooting user issues in Windows and MacOS
- Managing employee software access (onboarding and offboarding) and troubleshooting issues
- Regularly evaluating our IT systems to ensure they meet the necessary demands
- Maintaining security compliance by following company policies
- Educating coworkers about security compliance and best practices for computer usage
- Resolving all issues coworkers have with their IT systems and software
- Completing security questionnaires provided to Directive by our customers and vendors
- Supporting the day-to-day operations of our remote computer inventory
- Analyze departmental needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions
- Ensure network components work together seamlessly to meet business needs, using their full range of capabilities, and stay informed about new features and competitor solutions
- Analyze processes, technologies, and vendors continually to find areas for improvement
- Prepare cost-benefit analyses when upgrades are necessary, and monitor vendors to ensure that they’re offering the best possible service and value for business needs
- Train employees to use software and hardware; troubleshoot issues and provide technical support when needed
- Develop and execute disaster planning and maintain data backups

**What You Offer**:

- Previous experience completing SOC 2 Type 2 and/or ISO 27001 is preferable
- Experience managing computer inventory in a remote-first environment
- Professional certification (e.g. CCNS, CISSP, MCSE)
- Strong analytical, diagnostic, and problem-solving skills
- Great communication, both written and verbal
- Personable, professional demeanor
- Five or more years of experience in IT management
- Expertise in implementing, configuring, and testing IT solutions
- Strong creative and analytical thinking

**What We Offer**

\uD83C\uDFE0 We have a set living wage at Directive

\uD83D\uDE4F Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle

Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents

Benefits to Support the Whole Person:
\uD83E\uDDE0 Mental - Access to certified therapists through Spring Health, membership to Headspace

\uD83D\uDCAA Physical - Gympass, fertility support through Carrot, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care

\uD83D\uDEEB Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave

\uD83D\uDCB0 Financial - Traditional and Roth 401(k) with a 3% company match

\uD83C\uDF1F Bonus - Annual bonus based on tenure, which scales in total amount over time

\uD83C\uDF34 Annual Anniversary Trip to Newport Beach, CA with peers and executive leadership for fun and entertainment

**Work Environment Requirements**

As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.

This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.

To perfor

  • Business Development Manager Head Hunting IT

    hace 7 días

    Ciudad de México CRH Talento en IT A tiempo completo

    Descripción Business Development Manager Head Hunting IT, Reclutamiento IT & Staffing. Contratación 100% nomina + prestaciones superiores + comisiones. Esquema de trabajo hibdrido. Preparacion Academica: Licenciatura Experiência: - Conocimiento de Venta de Servicios de Reclutamiento IT, Head Hunting IT & Staffing - Prospeccion de clientes nuevos. -...

  • Project Manager It

    hace 3 semanas

    Ciudad de México LVMH A tiempo completo

    **Position**: Project Manager IT **Profile**: **Project Manager IT** **Education and Experience Requirements** - Bachelor’s degree in computer science or related field - PMP or Project Management Certifications is a plus - Minimum of 5 years of IT project management experience About the position: - Direct Report to the Mexico COO and CIO Latam -...

  • Account Manager It

    hace 3 semanas

    Ciudad de México Hopla Software A tiempo completo

    HOPLA! Software es una compañía líder en servicios IT sobre tecnologías OpenSource. Desde HOPLA! Software ayudamos a las empresas en sus proyectos de transformación digital a través de la modernización de sus aplicaciones e infraestructuras open source, tanto on-premise como en la nube. Nuestro enfoque es el de crear valor mediante soluciones de...

  • IT Delivery Manager

    hace 2 semanas

    Ciudad de México Chubb INA Holdings Inc. A tiempo completo

    Job Requirements **Job Description**: Objetivo El Delivery Manager debe gestionar los proyectos internos de la organización, garantizando la correcta ejecución de los proyectos bajo su responsabilidad y garantizando transversalmente la ejecución de proyectos bajo la responsabilidad de los otros gerentes de proyectos del área de Claims. La ejecución de...

  • IT Risk Manager

    hace 2 semanas

    Ciudad de México HAYS A tiempo completo

    IT Risk Manager for a global organization of Audit and consulting, **Your new company** Global company with experience in Audit and Advisory services, developing a rich understanding of clients' business and the insight skills required to address industry-specific issues and opportunities. **Your new role** The IT Risk Manager will be part of the the...

  • Product Manager IT Híbrido

    hace 1 semana

    Ciudad de México Reclutamiento it A tiempo completo

    Uno de los principales mayoristas de soluciones de tecnología, partner de marcas como AWS, Microsoft. Fortinet, buscamos gerente de producto con experiência en soluciones de ciberseguridad o datacenter para administración y reclutamiento de canales, distribuidores. **Además de un excelente ambiente de trabajo, mucho aprendizaje, formación y calidad...

  • Product Manager IT Híbrido

    hace 3 semanas

    Ciudad de México Reclutamiento it A tiempo completo

    Uno de los principales mayoristas de soluciones de tecnología, partner de marcas como AWS, Microsoft. Fortinet, buscamos gerente de producto con experiência en soluciones de ciberseguridad o datacenter para administración y reclutamiento de canales, distribuidores. Además de un excelente ambiente de trabajo, mucho aprendizaje, formación y calidad...

  • Incident Manager

    hace 2 meses

    Ciudad de México RECRUITMENT IT SOLUTION A tiempo completo

    Importante empresa IT solicita: **INCIDENT MANAGER CDMX.** **Requisitos**: Edad: 25-53 años Escolaridad: Ciencias de la computación o disciplina relacionada a la ingenieria. Experiência: 4 o mas años de experiência como Incident Manager Deseable: Certificación ITIL (Vers. 3 o 4) Nível de Ingles: Intermedio/Avanzado ** OFRECEMOS**: Prestaciones...

  • Problem Manager

    hace 2 semanas

    Ciudad de México RECRUITMENT IT SOLUTION A tiempo completo

    Importante empresa IT solicita: **INCIDENT MANAGER CDMX.** **Requisitos**: Edad: 25-53 años Escolaridad: Ciencias de la computación o disciplina relacionada a la ingenieria. Experiência: 4 o mas años de experiência como Incident Manager Deseable: Certificación ITIL (Vers. 3 o 4) Nível de Ingles: Intermedio/Avanzado ** OFRECEMOS**: Prestaciones...

  • IT Delivery Manager

    hace 4 días

    Ciudad de México, Ciudad de México Chubb INA Holdings Inc. A tiempo completo

    Job RequirementsJob Description:ObjetivoEl Delivery Manager debe gestionar los proyectos internos de la organización, garantizando la correcta ejecución de los proyectos bajo su responsabilidad y garantizando transversalmente la ejecución de proyectos bajo la responsabilidad de los otros gerentes de proyectos del área de Claims. La ejecución de los...

  • IT Project Manager

    hace 4 días

    Ciudad de México, Ciudad de México Novo Nordisk AS A tiempo completo

    Position for Novo Nordisk GBS Mexico Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Centre in Mexico City. Are you an experienced IT Project Manager with a keen attention to detail? Do you thrive in a fast-paced environment and have excellent communication and collaboration skills? We are...

  • Project Manager It

    hace 1 semana

    Ciudad de México Sephora A tiempo completo

    **Project Manager IT** **Education and Experience Requirements** - Bachelor’s degree in computer science or related field - PMP or Project Management Certifications is a plus - Minimum of 5 years of IT project management experience About the position: - Direct Report to the Mexico COO and CIO Latam - Responsible for Delivery Local Projects and rollout...

  • Project Manager It

    hace 6 días

    Ciudad de México BNN A tiempo completo

    En BNN (Agencia de Marketing Digital) buscamos tu talento como **-Project Manager IT-** **Responsabilidades**: - Establecer el cronograma de los proyectos digitales. - Monitorear los entregables del proyecto con las áreas internas. - Actualizar a las partes interesadas o miembros del equipo relevantes sobre el progreso del proyecto. - Apoyar a los...

  • IT Project Manager

    hace 4 días

    Ciudad de México, Ciudad de México Adecco - Cuauhtémoc, Ciudad de México DF A tiempo completo

    IT Project Manager - Software DevelopmentApply through WhatsAppExperience and Responsabilities5+ years of IT Project Management within structured PMO operationsHigh level of competency using Microsoft Office suite – Excel, Microsoft Project, PowerPoint, PowerBI (or SQL Server Reporting Services) with some experience using Microsoft Project Server and/or...

  • IT Infrastructure Manager

    hace 4 días

    Ciudad de México, Ciudad de México PPG A tiempo completo

    The IT Infrastructure Manager position forms part of the IT Management track within the IT function. You have responsibility for coaching, career development guidance of personnel. There is also a focus on developing IT relationships with both customers and suppliers.This Job is located in #LI-Hybrid within Queretaro and will report to Sr Manager.Key...

  • IT Manager

    hace 2 semanas

    Ciudad Juarez, México Lear Corporation A tiempo completo

    #LI-NA1 **IT Manager** **Job based in Cd Juarez, Chih. **La Cuesta Plant Trim Division** **Lear Corporation** is number 70 on the list of 500 Most Important Companies in Mexico 2020 according to Expansion Magazine Components that are manufactured in our country include: structures and mechanisms for seats, trim, foam, leather, harnesses and automotive...

  • Assistant IT Manager

    hace 2 meses

    México Hilton A tiempo completo

    Assistant IT Manager An Assistant IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both...

  • Assistant IT Manager

    hace 2 meses

    México Hilton A tiempo completo

    An Assistant IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. **What will I be doing?** As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its...

  • Account Manager It

    hace 2 semanas

    Ciudad de México AvantGarde Human Capital Consultants A tiempo completo

    Descripción **Account manager IT**: **AvantGarde Human Capital Consultants**: **Descripción del puesto**: **Funciones principales**: El account manager será responsable de desarrollar un plan de ventas estratégico que impulse el crecimiento del negocio. Esto incluirá el establecimiento de relaciones con socios proveedores y el canal asociado para...

  • IT Infrastructure Manager

    hace 2 semanas

    Ciudad de México NTT DATA A tiempo completo

    **Req ID**: 248611 We are currently seeking a IT Infrastructure Manager to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). **Infrastructure Manager Role** Seeking an highly experienced IT Infrastructure Manager to lead a highly skilled team of server, storage and network engineers. In this role, you will oversee the design, implementation,...