Bilingual Collections Specialist

hace 6 meses


Guadalajara, México Farmer & Wright A tiempo completo

Bilingual telephone collections person needed for rapidly growing cutting-edge law firm.

IMPORTANT: This is
**NOT** a remote job opportunity. You will be required to work from the Guadalajara office, in Mexico.

We are seeking a telephone collections person who is self-motivated, can communicate effortlessly with clients, and bring them back onto a payment plan via an automated system. Also, must be able to think outside the box to get tasks completed. This person should have a foundation in telephone work and should be excellent at what they do.

If you decide to work with us, you should know you will be Challenged and Pushed

**Responsibilities**:

- Handle Inbound calls from clients.
- Make Outbound Calls to clients regarding payments and outstanding documents.

**Your score will be determined by**:

- The number of calls you make.
- Collection resolutions.
- Your ability to obtain documents from clients.
- Your survey results from Clients.
- Self-reporting daily on the above-listed milestones.

**Key Competencies**:

- Listen and relate to clients.
- Type while on the phone.
- Know how to operate basic computer functions.
- Treat clients as if they are the most important person on earth
- Excellent verbal and written communication skills.
- Team player.
- Self-motivated and must take initiative.
- Timeliness is vital.

Benefits include very competitive compensation ($16,000 - $22,000), bonus pay, legal benefits, and a great workspace



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