Mx Collections Specialist
hace 6 meses
Coyote Logistics is a leading global third-party logistics provider that has moved the industry forward with expertise and integrity for over 15 years. Our strengths lie in our services and solutions, driven by our exceptional people. That’s why we’re committed to offering a best-in-class employee experience to our global workforce.
DAILY TASKS & RESPONSIBILITIES (include, but not limited to):
- Proactively communicate with customers to ensure timely payments.
- Make collection calls to customers to collect on past due accounts.
- Analyze aging reports to identify problematic accounts to escalate.
- Identify and recommend accounts for credit holds and/or Third-Party Collections.
- Prepare non-paying customers for third-party collections.
- Identify accounts that would qualify for the Auto Collect Program.
- Research short pays, working with both the external customer and internally with the customer representative.
- Troubleshoot billing discrepancies with The Billing Team and Sales/Ops to find permanent fixes for recurring issues.
- Provide regular & ad-hoc statements to customers, reps & auditors, as requested.
- Research unapplied cash to identify invoices for which payment was intended or refund, to be determined on a case-by-case basis.
- Review credit hold requests received from the credit team or sales rep and make appropriate decision to release or hold.
- Support annual and ad-hoc audit requests, as needed.
- Other miscellaneous duties as assigned.
ESSENTIAL SKILLS, CHARACTERISTICS, & EXPERIENCE:
- Excellent communication, time management & organization skills.
- Strong attention to detail & reconciliation skills.
- Proficient with MS Office products (Excel, Word, Outlook, Teams, OneNote etc.).
- Excellent math & analytical skills.
- Ability to identify and solve problems, perform under pressure, and meet deadlines.
- Superior customer service skills.
- Ability to work with little or no supervision, while still being a team player.
- 1-3 Years previous collections experience required.
- Accounting degree or equivalent experience preferred.
Do Well, Be Well- Work collaboratively in our flexible hybrid model- Medical, Dental, Vision, and Life Insurance coverage- Mental and Nutritional health resources- Over $2 million invested annually in professional growth and development tools- Free access to LinkedIn Learning to grow in your profession and gain new skills- 15 Paid Time Off days first year- Home office bonus- 3 paid Community Service Days annually- Employee´s lead Cultural Inclusive Teams- Casual Office dress code- Pet friendly Office
- Important Notice to US Applicants:_
- Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP._
-
Finance and Collections Specialist
hace 3 semanas
Guadalajara, Jalisco, México Brightcove A tiempo completoWe are seeking a highly motivated and detail-oriented Finance and Collections Specialist to support the Finance functions of our Guadalajara office. This role will provide an opportunity to develop your skills in financial analysis, customer service, and problem-solving.**Key Responsibilities:**In this position, you will be responsible for:Processing new...
-
Multilingual Collections Specialist
hace 4 semanas
Guadalajara, Jalisco, México Joi A tiempo completoAt Joi, we're seeking a highly skilled Multilingual Collections Specialist to join our dynamic team. This rewarding career opportunity is ideal for individuals fluent in English, passionate about delivering exceptional customer service, and eager to showcase their talents in negotiation and problem-solving.**Key Responsibilities**:The successful candidate...
-
Collections Specialist
hace 2 semanas
Guadalajara, Jalisco, México Arrow Electronics, Inc. A tiempo completoCompany OverviewArrow Electronics, Inc. is a leading global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Our mission is to guide innovation forward for over 220,000 leading technology manufacturers and service providers. With sales of $33 billion in 2023, we...
-
Data Collection Specialist LATAM
hace 3 semanas
Guadalajara, Jalisco, México Ingredion Incorporated A tiempo completoAbout the RoleIngredion Incorporated is a leading global, plant-based ingredients solutions company seeking an experienced Data Collection Specialist LATAM. The ideal candidate will have 1-2 years' experience in collections, deduction management, or cash application.Job SummaryThe Data Collection Specialist LATAM will be responsible for managing the LATAM...
-
Bilingual Collections Specialist
hace 6 meses
Guadalajara, México Farmer & Wright A tiempo completoBilingual telephone collections person needed for rapidly growing cutting-edge law firm. IMPORTANT: This is **NOT** a remote job opportunity. You will be required to work from the Guadalajara office, in Mexico. We are seeking a telephone collections person who is self-motivated, can communicate effortlessly with clients, and bring them back onto a payment...
-
Accounts Receivable and Collections Specialist
hace 1 semana
Guadalajara, Jalisco, México Arrive Logistics A tiempo completoCompany OverviewArrive Logistics is a leading freight brokerage firm in the US, with over $2 billion in annual revenue. Our company is rapidly expanding its Mexico truckload freight and cross-border transportation operations.Job DescriptionThe Accounts Receivable and Collections Specialist will be responsible for managing the Accounts Receivable functions of...
-
Customer Service Representative
hace 4 semanas
Guadalajara, Jalisco, México At&T Mexico A tiempo completoJob Summary:We are seeking a skilled Customer Service Representative to join our team as a Bilingual Collections Specialist. In this role, you will be responsible for effectively communicating with customers to resolve their billing and collection issues.About the Role:This is a full-time position requiring 100% attendance in our office. You will work Monday...
-
Technical ServiceNow Specialist
hace 2 semanas
Guadalajara, Jalisco, México Ntt Data, Inc. A tiempo completoWe are currently seeking a Technical ServiceNow Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico. This position requires a strong understanding of system design and development used within Service Oriented architecture and web services integration.
-
Cash Collection Specialist
hace 3 semanas
Guadalajara, Jalisco, México Ingredion A tiempo completoCash Collection SpecialistIngredion is hiring a Cash Collection Specialist responsible for managing the LATAM region's accounts receivable process.About the RoleThis role involves performing timely and effective collections of past due accounts to expedite payments from customers in accordance with the terms of sale and company policies. The successful...
-
Customer Service and Bilingual Collections Specialist
hace 3 semanas
Guadalajara, Jalisco, México AT&T A tiempo completoCompany OverviewWe are a leading telecommunications company offering a range of services and products to our customers.SalaryThe monthly base salary for this position is $18,225 MXN (before taxes). Additionally, you will receive monthly grocery vouchers of $1,519 MXN every 14 days and restaurant vouchers of $1,216 MXN every 14 days.Job DescriptionThis role...
-
Dedicated AR Recovery Specialist
hace 3 semanas
Guadalajara, Jalisco, México Hireright A tiempo completoAbout HireRight:We're a leading provider of background screening and verification solutions. Our goal is to deliver accurate, timely, and cost-effective results that help our clients make informed hiring decisions.Job Description:We're seeking a highly skilled and experienced AR Recovery Specialist to join our team! As an AR Recovery Specialist, you will be...
-
Chief Financial Operations Specialist
hace 4 semanas
Guadalajara, Jalisco, México C3 Ai A tiempo completoJob Overview:We are seeking a highly skilled Chief Financial Operations Specialist to join our team at C3 AI.About the Role:This is a unique opportunity to leverage your expertise in billing operations to drive business growth and success. As a key member of our finance team, you will be responsible for leading daily billing operations, including accounts...
-
Data Entry Specialist with Cash Management Expertise
hace 3 semanas
Guadalajara, Jalisco, México Ingredion A tiempo completoJob Overview: Ingredion is seeking an experienced Data Entry Specialist to join our team as a Cash Management professional. This role will be responsible for managing the accounts receivable process in Latin America, ensuring timely collections and resolving payment discrepancies.Responsibilities:• Perform timely and effective collections activities to...
-
Credit and Collections Specialist
hace 1 mes
Guadalajara, Jalisco, México Cognex A tiempo completoJob Summary:The Credit and Collections Analyst is responsible for activities within the accounts receivable department. This role involves providing customers with invoices and uploading them to different repositories and customer portals.Key Responsibilities:Implement process of invoicing in accordance with tax authorities.Proactively initiate collection...
-
Collection Specialist
hace 1 semana
Guadalajara, Jalisco, México Rain Bird A tiempo completoAbout Rain Bird:Rain Bird is a leading company in the industry, committed to excellence and innovation. As a skilled professional, you will be part of a high-energy team that safeguards assets, collects customer receivables, and improves billing practices.Job Summary:We are seeking an experienced Collection Specialist to join our accounts receivable...
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Ntt Data A tiempo completoLocation: Guadalajara, Jalisco (MX-JAL), MexicoAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico. As a Technical Support Specialist, you will be responsible for diagnosing and troubleshooting Level 1 problems encountered with personal computer hardware, software, and...
-
Collection Specialist LATAM
hace 4 semanas
Guadalajara, Jalisco, México Ingredion Incorporated A tiempo completoAbout the Role:We are seeking an experienced Collection Specialist to join our team in Guadalajara, MEX.Job Description:Manage accounts receivable processes by performing timely and effective collections activities to meet departmental objectives.Process, investigate, and post payment data for LATAM customers through SAP software against open items on...
-
Business Finance Operations Specialist
hace 3 semanas
Guadalajara, Jalisco, México Dessarollo En Procesos Y Coaching A tiempo completoDessarrollo en Procesos y Coaching, a leading fleet management company, seeks an experienced Business Finance Operations Specialist to join their team.Salary: $25,000 - $29,999 per monthJob Overview:The successful candidate will be responsible for facilitating daily risk management, maintaining the collections system, addressing customer billing queries, and...
-
Customer Service Specialist
hace 4 semanas
Guadalajara, Jalisco, México Vishay A tiempo completoGuadalajara, MX | Customer ServiceAt Vishay, we're seeking a talented Customer Service Specialist to join our Inside Sales team. Key responsibilities include investigating prospective accounts, approaching customers remotely to identify new leads or up-selling/cross-selling opportunities, and introducing customers to our product and after-sales service...
-
Receivable Account Specialist
hace 1 mes
Guadalajara, Jalisco, México Romexterra Construction A tiempo completoWe are seeking a skilled Receivable Account Specialist to join our team at Romexterra Construction. This role involves communicating with insurance adjusters to address invoice changes, verifying payment amounts, and tracking payment status. The successful candidate will also be responsible for reaching out to customers to collect payment for construction...