Service Manager
hace 3 semanas
XIDERAL es una empresa con más de 20 años enfocada al mercado digital, Tecnologías de la Información y comunicación, actualmente nos encontramos en búsqueda de un Service Manager
**Requisitos**:
- 4 años de experiência en el puesto
- Inglés intermedio hablado
- ITIL
- Gestionando procesos de entrega de servicios como la gestión de incidentes;
- Gestión de problemas
- Gestión de solicitudes
- Gestión de cambios
- Gestión de níveles de servicio
- Gestión de configuración
- Gestionar los SLAs y KPIs
- Mejora de procesos
Actividades:
- Este rol implica supervisar, facilitar y administrar el soporte de servicio basado en ITIL y la gestión de cuentas.
- Coordinará recursos, gestionarán clientes, resolverán disputas y problemas técnicos, y se comunicarán en varios níveles durante los compromisos de servicio, desde táctico hasta estratégico.
Ofrecemos:
- Trabajo de forma remota
- Sueldo nominal de $45,000
- Prestaciones de ley y superiores
Tipo de puesto: Tiempo completo
Salario: $45,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Caja de ahorro
- Seguro de gastos médicos
- Seguro de vida
- Vales de despensa
Pregunta(s) de postulación:
- ¿Cuál es tu nível de inglés?
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- ITIL: 4 años (Obligatorio)
- estión de níveles de servicio: 4 años (Obligatorio)
- Gestión de SLAs y KPIs: 4 años (Obligatorio)
Lugar de trabajo: Empleo remoto
-
Service Delivery Manager
hace 3 días
Desde casa, México Ascendion A tiempo completo**Ascendion** is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered...
-
Service Delivery Manager
hace 7 días
Desde casa, México True Talent A tiempo completo**Cubre las necesidades del cliente como Service Delivery Manager, acompañándolo en la gestión de su proyecto, entregando un producto de la más alta calidad con un valor agregado. ¡Postúlate!** **El perfect match**: - Licenciatura o Ingeniería en Sistemas, Computación, Software o a fin. - Conocimiento en tecnologías como Python, JavaScript, Java,...
-
Service Delivery Manager
hace 6 días
Desde casa, México Definity First A tiempo completo**Requirements**: - Bachelor’s degree in Computer Science or related fields. - 5+ years of proven experience in a software development services operation. - Proven Project Management skills development and experience. - Software Development platforms, techniques and tools knowledge. - Microsoft Products Platform knowledge and experience. - Demostrable...
-
Social Media Manager
hace 7 horas
Desde casa, México Martinez Immigration A tiempo completoWe are searching for a talented social media manager to represent our company by building a social media presence for our brands. The social media manager will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also engage influencers, manage our community by responding to comments, and oversee...
-
Guest Service Agent
hace 7 días
Desde casa, México Buzz Vacation Rentals A tiempo completoTo apply, must submit your resume in English. **Responsibilities**: - Deliver Guest Positive Experience from inquiry to check-out - Help guests with their questions and concerns before, during, and after their stays - Work with Sales Manager to generate more bookings **Qualifications**: - 1+ years of Customer Service Experience in the hotel industry. -...
-
Account Manager Assistant
hace 3 días
Desde casa, México Udalenno A tiempo completo**Role Description** The account manager assistant is responsible for assisting the account manager in the success and retention of each Stryde client. They work to ensure that tasks are completed on time and within budget. They identify blockers and work with the account manager to communicate those to the client. They are also responsible for an initial...
-
Reverse Logistics Operations Manager
hace 3 días
Desde casa, México Arista Networks A tiempo completoCompany Description The Reverse Logistics Operations Manager works within the Service Logistics Organization at Arista, and plays a key role in enabling the success of Arista’s post-sales Support offerings, which includes Warranty, Same Day and Next Business Day delivery of critical spare parts to Arista’s end customers. The Service Logistics...
-
Information Security Manager
hace 3 días
Desde casa, México Integon Service Co. A tiempo completo**Key Responsibilities**: - Manages research and analysis of potential and known threats and vulnerabilities and develops testing and incident response plans to mitigate risk; leads teams monitoring systems for unusual activity, assists in directing execution and response to incidents and owns responsibility for coordinating and completing disaster recovery...
-
Americas Logistics Vendor Manager
hace 3 días
Desde casa, México Arista Networks A tiempo completoCompany Description Arista Networks was founded to deliver software-defined cloud networking solutions for large data center and high-performance computing environments. With more than one million cloud networking ports being deployed worldwide, Arista delivers a portfolio of 1/10/40/100/400GbE products that redefine network architectures, bring...
-
Remote Senior Property Manager
hace 5 días
Desde casa, México BetterWho A tiempo completoWe are currently looking for a property manager to provide support in the management and direction, to ensure the portfolio of properties is maintained and operated in accordance with the objectives of the Company. The portfolio manager will be responsible for ongoing communication with their assigned portfolio residents and owners to ensure their experience...
-
Product Manager of Ecommerce
hace 6 días
Desde casa, México Deuna A tiempo completoSomos **DEUNA**, una startup SaaS (Software as a service) que resuelve los 3 principales retos del ecommerce en LATAM: conversión de clientes, aceptación de pagos y prevención de fraude. Estamos en etapa de expansión y recientemente anunciamos nuestro fondeo Serie A de $30M USD. Hoy operamos en 5 países de LATAM, contamos con un equipo increíble y...
-
Cloud Service Delivery
hace 6 días
Desde casa, México Ellucian A tiempo completoTogether we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher...
-
Cloud Service Delivery
hace 5 días
Desde casa, México Ellucian A tiempo completoTogether we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher...
-
Product Manager of Admi
hace 7 días
Desde casa, México Deuna A tiempo completoSomos **DEUNA**, una startup SaaS (Software as a service) que resuelve los 3 principales retos del ecommerce en LATAM: conversión de clientes, aceptación de pagos y prevención de fraude. Estamos en etapa de expansión y recientemente anunciamos nuestro fondeo Serie A de $30M USD. Hoy operamos en 5 países de LATAM, contamos con un equipo increíble y...
-
Project Manager
hace 6 días
Desde casa, México Zoek: Expand your Reach A tiempo completo**We are seeking an experienced and enthusiastic Web Design Project Manager who is looking to become an integral part of Zoek’s team.** **We are partnered with Wix, a leading company in the world of website design, and are working with their users to enhance their websites and SEO. Beyond designing websites, completing SEO, and ongoing assistance, we take...
-
Assistant Property Manager
hace 7 días
Desde casa, México Stonelink Property Management A tiempo completoJOB OPENING-WORK FROM HOME $7.5 dls/hour 40 hr/week Mon-Fri 8am-4pm Eng-Spa speakers We are one of the fastest-growing property management companies in Rhode Island, and we are looking for a self-starting, driven individual who possesses a positive can-do attitude to join our team. At Blackstone, we thrive on creativity, innovation, inspiration, and a desire...
-
Customer Success Manager
hace 7 días
Desde casa, México Ueni Ltd A tiempo completoThe Customer Experience Manager will drive customer satisfaction, retention, and growth for our SaaS subscription service. He or she will use user-interaction data to define the most effective customer success playbook to improve the customer experience and reduce churn. The primary objectives of this role will be to leverage the team to improve customer...
-
Account Manager
hace 3 días
Desde casa, México Remote Latinos A tiempo completo**Position Needed**:Account Manager **Salary range**: $1000-$3500 based on skill and bonusesSchedule VA: 8-5 CST; Full timeWhich softwares the VA is nice to have experience?: slack, clickup, fb, google, paid ads in general **Day to Day Task**: - Communicate with all accounts/clients - Help onboard that teach clients help CRMs - Understand the Ads and...
-
Sales Lead Manager
hace 7 días
Desde casa, México Alpine & Trust Properties A tiempo completo**Position Title: Real Estate Lead Manager** **ABOUT US**: We are one of the top Real Estate Investment Firms in South Florida. We are a dynamic and fast-growing firm consisting of producing energetic and positive people. Our senior management and staff are specialists in acquiring and selling investment properties throughout the entire state of Florida. We...
-
Project Manager Ti Pagos Swift Iso200200 Remoto
hace 5 días
Desde casa, México Sophos Solutions A tiempo completo**¿Por qué nosotros?** - Solidez financiera, estabilidad laboral, crecimiento profesional y multiculturalidad; somos una empresa con presencia a nível mundial desde Latam USA e india nos especializamos en soluciones de software con socios como Mambu, Oracle, Microsoft o AZURE; intégrate al equipo como Project Manager o Business Analyst con experiência...