Customer Service

hace 3 semanas


Los Gavilanes, México Koch Shared Services A tiempo completo

In Molex we drive innovation and excellence in the engineering of electronical interconnections including connectors of electrical cables and optical fibers among other products. If you are looking to be a part of a team recognized as critical to the success of our business and provide world-class service to the customers of a highly respected global technology company as a Customer Service Representative in our Guadalajara (Punto Sur) office, we’d like to talk with you
- This is an 8am - 5pm Monday to Friday position_

**What will you do for Molex and your assigned customers?**
- Use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base.
- Support the Order Management Process, including pre-and post-order activities, like reviewing documents for accuracy, ensuring Molex minimum order quantities are met, pricing is correct, etc.
- Collaborate with our partners in Sales to share information and present a unified message, ensuring value creation for both Molex and the customer.
- Manage order changes in SAP system and compile data reports on schedule agreement activity from the SAP system.
- Suggest opportunities to streamline or automate procedures related to your assigned activities and functions. Engage in a respectful challenge process where all ideas are valued.

**What experience should you bring?**

**Requirements**:

- Ability to speak English and Spanish fluently
- Passion and knowledge to find solutions and give the best customer service
- Ability working with Pivot tables and using V Lookup in Excel

**What could put you ahead?**
- SAP and/or Salesforce knowledge
- Customer-facing experience handling inquiries in a B2B environment
- Understanding of automotive or distribution industry
- Bachelor’s degree

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Horario:

- Lunes a viernes
- Turno de 8 horas
- Turno matutino
- Turno mixto

Prestaciones:

- Aumentos salariales
- Caja de ahorro
- Estacionamiento de la empresa
- Estacionamiento gratuito
- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Servicio de comedor con descuento
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Experiência:

- customer service: 1 año (Obligatorio)

Idioma:

- Inglés avanzado (Obligatorio)



  • Los Portales, México 菜鸟网络 A tiempo completo

    Job Description: - Acknowledging and resolving customer complaints. - Knowing E-Platform express logistc business area and could answer client's questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as necessary. - Providing feedback on the efficiency of the customer...


  • Los Portales, México 菜鸟网络 A tiempo completo

    Job Description: Acknowledging and resolving customer complaints. Knowing E-Platform express logistc business area and could answer client's questions. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service...


  • Los Mochis, Sinaloa, México International Paper A tiempo completo

    Customer Service Representative Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time...


  • Los Mochis, México International Paper A tiempo completo

    Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries. KEY...


  • Los Mochis, Sinaloa, México International Paper A tiempo completo

    Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries.KEY...


  • Los Mochis, Sinaloa, México International Paper A tiempo completo

    Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries. ...


  • Los Mochis, Sinaloa, México International Paper A tiempo completo

    Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries. KEY...


  • Los Mochis, México International Paper A tiempo completo

    Responsibility to communicate with customers, estimate and enter orders, and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales, Manufacturing and shipping operations; has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries. ...


  • León de los Aldama, Gto., México KAMAX Gruppe A tiempo completo

    We are technologically the world's leading manufacturer of high-strength fasteners in the mobility industry. We set standards in the areas of innovation, quality, and profitability. Especially in the automotive sector, our core business since the company‘s foundation in 1935, we develop individual solutions for the special requirements of the future...


  • Los Anzures, Oaxaca, México S GROUP A tiempo completo

    Empresa de Tecnología, con presencia a nível nacional solicita:Customer Service Jr-MdRequisitos: Ingles avanzado Preferente trato con extranjeros FacturaciónResponsabilidades y Funciones: Seguimiento comercial de proyectos de clientes extranjeros desde cotizaciones, pedidos, avance de proyecto, balance comercial, facturas, pagos. Mantener relación...

  • Asesor de Tiempo

    hace 3 semanas


    Los Gavilanes, México MT Sport A tiempo completo

    We are looking for SALES ADVISORS for our ON store, located in CENTRO COMERCIAL PUNTO SUR, if you are looking for stability and growth, this is your opportunity. **REQUIREMENTS**: - Have experience in retail or departmental business of at least 1 year - Have RFC published by the SAT - I like customer service - Availability to work during office hours -...

  • Asesor de Tiempo

    hace 5 días


    Los Gavilanes, México MT Sport A tiempo completo

    We are looking for SALES ADVISORS for our ON store, located in CENTRO COMERCIAL PUNTO SUR, if you are looking for stability and growth, this is your opportunity.REQUIREMENTS: Have experience in retail or departmental business of at least 1 year Have RFC published by the SAT I like customer service Availability to work during office hours Knowledge of sales...

  • LM021: Service Agent I

    hace 5 días


    Los Mochis, México FedEx A tiempo completo

    Involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.General job description:Under close supervision performs the following activities:• Assists customer by tracing packages, answering questions regarding FedEx products and services and providing...


  • Ciudad de los Deportes, México American Express A tiempo completo

    Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. An account protection specialist will be focused in detecting, preventing and stopping possible losses for our organization through account analysis and charge...


  • San Pedro de los Pinos, México Waters Corporation A tiempo completo

    Overview: Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Specialist - Informatics to support the very successful growth of our businesses across Waters Mexico - Mexico City. Waters deliver benefits through innovation and people that enable customer success in the life,...


  • Los Alpes, México Grupo-Alirsa, S.A. de C.V. A tiempo completo

    Auxiliar de seguridad e higiene Tipo de puesto: Tiempo completo Salario: $10,000.00 - $12,000.00 al mes Horario: - Nocturno - Turno de 8 horas **Experience**: - Customer service: 1 year (preferred) Lugar de trabajo: Empleo presencial


  • San Pedro de los Pinos, México Waters Corporation A tiempo completo

    Overview: Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Specialist - Informatics to support the very successful growth of our businesses across Waters Mexico - Mexico City. Waters deliver benefits through innovation and people that enable customer success in the life,...

  • Customer Service

    hace 2 meses


    San Francisco de los Romo, Ags., México Ktmex A tiempo completo

    Conocer y gestionar requerimientos de cliente. - Asegurar el cumplimiento a las entregas de cliente en tiempo y forma. - Garantizar la atención de los clientes, con un enfoque a la solución de problemas y detección de posibles riesgos (ventanas camiones, visión general stock, contenedores, etc). - Monitorear y mantener actualizados los portales de...

  • Director of Restaurants

    hace 4 semanas


    Los Cabos, B.C.S., México Hilton A tiempo completo

    An Assistant Restaurant Manager oversees all Food and Beverage operations, including Restaurants, Bars, Café, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. **What will I be doing?** As an Assistant Restaurant Manager, you will oversee all Food and Beverage operations including Restaurants, Bars,...

  • Kam (Ropa, Calzado)

    hace 2 semanas


    Los Alpes, México Fashion Depot TM A tiempo completo

    Empresa Mexicana con más de 16 años de experiência en la industria de la moda en México, especializada en la compra, diseño, distribución y comercialización de marcas reconocidas internacionalmente busca**:KAM (Ropa y calzado)** **Objetivo**: Gestionar la relación con los clientes y las órdenes de compra desde la preventa hasta la entrega en CEDIS...