Latam Market Customer Ops

hace 6 meses


Tlaquepaque, México Hewlett Packard A tiempo completo

**Job Summary**
- This role is responsible for leading the development, negotiation, coordination, and communication of business plans, to maximize identified opportunities and achieve performance goals within the organization. The role explores new business opportunities, and expansion strategies to drive growth and market share. The role continuously drives better business practices and increased value to the business through consistent measurement and improvement of key activity metrics.

**Responsibilities**
- Develops recommendations from complex data and business analysis and formulates them into business plans.
- Drives the construction of highly innovative statistical and financial models to analyze new aspects of business performance.
- Establishes the metrics required to measure business performance, and recommends the go-forward strategy to address performance gaps.
- Leads highly complex, time-sensitive market research projects and identifies compelling trends and opportunities for business leaders.
- Staffs and manages cross-functional teams across the entire span of business planning activities.
- Drives all aspects of priority projects and makes final team decisions; develops business plans and proactively identifies new opportunities as partners with client business leaders.
- Develops and drives comprehensive business plan recommendations, based on analysis, emerging trends, and experience.
- Identifies or develops cutting-edge analytical tools, models, and methods for making key business decisions.
- Counsels business leaders, recommends approaches for executing high-level strategies and develops creative solutions.
- Develops and executes forward-thinking strategies for building and nurturing long-term business relationships.

**Education & Experience** Recommended**
- Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 10+ years of work experience, preferably in strategy, planning, operations, finance, market research, or a related field.

**Knowledge & Skills**
- Analytics
- Business Intelligence
- Business Strategies
- Competitive Intelligence
- Customer Insights
- Dashboard
- Data Analysis
- Data Visualization
- Economics
- Market Intelligence
- Market Research
- Power BI
- Thought Leadership

**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

**Impact & Scope**
- Impacts large functions and leads large, cross-division functional teams or projects.

**Complexity**
- Provides highly innovative solutions to complex problems within established policy.

**Disclaimer**

LI-PO



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