![MVW](https://media.trabajo.org/img/noimg.jpg)
Concierge - Marketing In-house (Westin Lagunamar)
hace 4 semanas
A front-line marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the In-house team VSC teams with all “heart of the house” guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact sheets, stocking of materials, brochures, maps, etc. Offer value-add guest services to ensure the teams hit their VPG and tour goals. Ensure all guest expectations are met and exceeded.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Positively represent the Company at any off-site locations and maintain a collaborative working relationship with hotel and other tourist industry affiliate employees.
- Provide concierge services to all resort guests and owners in keeping, maintaining the “service first, product second” approach.
- Provide excellent guest services, including accurate tourist information.
- Inspire confidence in the Company through professionalism.
- Determine guests' eligibility for promotional, gifted presentations, according to the standards described in training.
- Attract eligible guests to preview the Company vacation ownership program using premiums (gifts).
- Fully inform every guest about the preview, according to the standards described in Training.
- Create curiosity about the Company and encourage guests to tour with an open mind.
- Coordinate (book) the preview tour.
- Attend all mandatory meetings and training.
- Complete special projects as assigned by Marketing Management
QUALIFICATIONS/COMPETENCIES
- Requires bilingual fluency (English-Spanish)
- Availability to work flexible schedules
- Sales/Marketing or tourism career background preferred.
- Proficiency in computers
- Exceptional customer service orientation and positive disposition
- Excellent verbal/written skills and work standards
- Building business partnerships
Tipo de puesto: Tiempo completo
Sueldo: $20,000.00 - $60,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Opción a contrato indefinido
Escolaridad:
- Bachillerato terminado (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
-
Concierge in House
hace 2 semanas
México Marketing 4 Sunset Group A tiempo completoMarketing 4 Sunset Group by Sunset Group esta en búsqueda de un concierge Opc in house. Cuentas con experiência en atención a clientes, ventas, recepción o como hostess de club vacacional en el área de hotelería esta es tu oportunidad. **Requisitos**: Inglés indispensable, facilidad de palabra, disponibilidad para rolar turnos, gusto por las...
-
Concierge in House
hace 1 semana
Ciudad de México, Ciudad de México Marketing 4 Sunset Group A tiempo completoMarketing 4 Sunset Group by Sunset Group esta en búsqueda de un concierge Opc in house.Cuentas con experiência en atención a clientes, ventas, recepción o como hostess de club vacacional en el área de hotelería esta es tu oportunidad.Requisitos:Inglés indispensable, facilidad de palabra, disponibilidad para rolar turnos, gusto por las...
-
Concierge - Marketing In-house
hace 2 semanas
México MVW A tiempo completoA front-line marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the In-house team VSC teams with all “heart of the house” guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact sheets, stocking of materials,...
-
Marketing Representative in House
hace 4 semanas
México Hilton Grand Vacations A tiempo completoAs **Marketing Representative In House** you will be responsible for: - Distribute approved promotional information and incentives to guests and visitors. - Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers. - Provide customer/concierge services as...
-
Marketing Operations Coordinator
hace 7 días
México Marriott Vacations Worldwide A tiempo completo**PRINCIPAL OBJECTIVE** Will provide operational support and coordinate the correct reporting of Tours and Sales at any of our properties in Cancun (Westin Lagunamar & Westin Cancun) based on the segmentation of channels at the Site. Creates the Leads in our systems that will be used for guests and Owners Touring at both Resorts. This person has an...
-
Marketing Representative in House
hace 1 semana
Ciudad de México, Ciudad de México Hilton Grand Vacations A tiempo completoAsMarketing Representative In House you will be responsible for:Distribute approved promotional information and incentives to guests and visitors. Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers. Provide customer/concierge services as needed to all...
-
Asistente Administrativo Bilingüe
hace 3 semanas
México MVW A tiempo completo**PRINCIPAL OBJECTIVE** Will provide operational support and coordinate the correct reporting of Tours and Sales at any of our properties in Cancun (Westin Lagunamar & Westin Cancun) based on the segmentation of channels at the Site. Creates the Leads in our systems that will be used for guests and Owners Touring at both Resorts. This person has an...
-
Asistente Administrativo Bilingüe
hace 2 meses
México MVW A tiempo completo**PRINCIPAL OBJECTIVE** Will provide operational support and coordinate the correct reporting of Tours and Sales at any of our properties in Cancun (Westin Lagunamar & Westin Cancun) based on the segmentation of channels at the Site. Creates the Leads in our systems that will be used for guests and Owners Touring at both Resorts. This person has an...
-
Marketing Operations Coordinator
hace 1 semana
Ciudad de México, Ciudad de México Marriott Vacations Worldwide A tiempo completoPRINCIPAL OBJECTIVEWill provide operational support and coordinate the correct reporting of Tours and Sales at any of our properties in Cancun (Westin Lagunamar & Westin Cancun) based on the segmentation of channels at the Site. Creates the Leads in our systems that will be used for guests and Owners Touring at both Resorts. This person has an extraordinary...
-
Marketing Operations Coordinator
hace 7 días
Ciudad de México, Ciudad de México Marriott Vacations Worldwide A tiempo completoPRINCIPAL OBJECTIVEWill provide operational support and coordinate the correct reporting of Tours and Sales at any of our properties in Cancun (Westin Lagunamar & Westin Cancun) based on the segmentation of channels at the Site. Creates the Leads in our systems that will be used for guests and Owners Touring at both Resorts. This person has an extraordinary...
-
Marketing Executive
hace 2 meses
México Marriott Vacations Worldwide A tiempo completo**PRINCIPAL OBJECTIVE OF POSITION** A front-line marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the In-house team VSC teams with all “heart of the house” guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact...
-
Marketing Executive
hace 2 meses
México Marriott Vacations Worldwide A tiempo completoPRINCIPAL OBJECTIVE OF POSITION A front-line marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the In-house team VSC teams with all “heart of the house” guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact...
-
Concierge Opc
hace 1 semana
México Marketing 4 Sunset Group A tiempo completo¡Únete a Marketing For Sunset Group como Concierge OPC! Con más de 20 años en el mercado, nos encontramos en búsqueda de tu talento para unirte a nuestro equipo. **Requisitos**: - Inglés: Avanzado (indispensable) - Experiência en atención a clientes (recepción, ventas, etc.) - Extrovertida - Gusto por las ventas - Facilidad de palabra - Trabajo...
-
Consierge
hace 2 meses
México Marketing 4 Sunset Group A tiempo completoMarketing 4 Sunset Group by Sunset Group esta en búsqueda de un concierge Opc in house. Cuentas con experiência en atención a clientes, ventas, recepción o como hostess de club vacacional en el área de hotelería esta es tu oportunidad. **Requisitos**: Inglés indispensable, facilidad de palabra, disponibilidad para rolar turnos, gusto por las...
-
Marketing Executive
hace 1 semana
Ciudad de México, Ciudad de México Marriott Vacations Worldwide A tiempo completoPRINCIPAL OBJECTIVE OF POSITIONA front-line marketing executive, who qualifies leads, provides guest service and generates tour flow by performing the following duties. Supports the In-house team VSC teams with all "heart of the house" guest service, including welcome calls, reservations, tee times, tours and excursion ticket sales, concierge fact sheets,...
-
E-concierge
hace 2 meses
México Hilton A tiempo completoA Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the...
-
Concierge
hace 2 meses
México Hilton A tiempo completoA Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the...
-
Supervisora de Concierge Opc
hace 3 semanas
México Marketing 4 Sunset Group A tiempo completoMarketing 4 Sunset Group esta buscando la posición como Supervisora de Concierge OPC **Requisitos**: - Inglés: Avanzado (indispensable) - Sexo: indistinto - Experiência en atención a clientes (recepción, ventas, etc.) - Extrovertida - Gusto por las ventas - Facilidad de palabra - Trabajo por objetivos - Disponibilidad de horario Ofrecemos -...
-
Capturista de Datos para Club Vacacional
hace 2 semanas
México MVW A tiempo completo**PRINCIPAL OBJECTIVE OF POSITION** Responsible for elaborating Capture rate reports, Arrivals & Tours data analysis and interpretation. **ESSENTIAL DUTIES AND RESPONSIBILITIES** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Accurately compiles and reviews daily arrivals, tours and related...
-
Personal Concierge
hace 2 meses
México Hilton A tiempo completoPersonal Concierge A Personal Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. **What will I be doing?** A Personal Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing...