Bilingual Customer Service Representative

hace 6 meses


Cuernavaca, México Rem Zen A tiempo completo

As a Bilingual Call Center Agent, you will play a crucial role in providing top-notch customer support to our diverse clientele. Your excellent language skills in both English and Spanish will enable you to effectively assist customers, resolve inquiries, and offer solutions, ensuring a seamless customer experience.

**Key Responsibilities**:
Handle inbound and outbound customer calls professionally and efficiently in both English and Spanish.

Address customer inquiries, concerns, and requests, striving to exceed their expectations.

Document customer interactions and details accurately in our systems.

Collaborate with team members to find solutions and optimize processes.

Uphold high standards of service quality and customer satisfaction.

**Qualifications**:
Fluency in both written and spoken English and Spanish.

Excellent communication skills and an empathetic approach to customer interactions.

Strong problem-solving abilities and a proactive attitude.

Prior experience in a call center or customer service role is a plus.

Proficiency in using computer systems and customer management software.

**Why Join Us**:
Competitive salary.

Opportunity for career growth and development within a supportive environment.

Dynamic and diverse team that values collaboration and excellence.

Chance to interact with a wide range of customers and make a positive impact.

**Application**:
To apply, please submit your updated resume and a cover letter highlighting your relevant experience and language proficiency. We look forward to welcoming you to our team and working together to achieve excellence in customer service.

**Note**: Rem Zen is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin.



  • Cuernavaca, México CS Enterprises at ConnectNet A tiempo completo

    **Vacante para la empresa CS Enterprises at ConnectNet en Cuernavaca, Morelos**: **Bilingual Customer Service Agent (Home Office) No Prior Experience Required** Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...


  • Cuernavaca, Morelos, México Rem Zen A tiempo completo

    Key Responsibilities:Handle inbound and outbound customer calls in English and Spanish.Provide exceptional customer service and resolve inquiries or issues efficiently and professionally.Requirements:Motivated and customer-focused individual with bilingual proficiency in English and Spanish.High school diploma or equivalent (desired).At least 1 year of...


  • Cuernavaca, México Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Cuernavaca, Morelos, México Cronoshare A tiempo completo

    Product Support Specialist RoleAs a Product Support Specialist at {company}, you will be the first point of contact for customers with questions or concerns about our products. Your primary goal will be to provide exceptional customer service and ensure that every customer has a positive experience with our brand.Key responsibilities include responding to...


  • Cuernavaca, México Rem Zen A tiempo completo

    As a Bilingual Call Center Agent, you will be responsible for handling inbound and outbound customer calls in both English and Spanish. Your main objective will be to provide exceptional customer service and resolve any inquiries or issues efficiently and professionally If you are a motivated and customer-focused individual with bilingual proficiency in...


  • Cuernavaca, México Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Cuernavaca, Morelos, México Adidas A tiempo completo

    Unlock Your Potential at AdidasWe're looking for a talented Retail Sales Representative to join our team at Adidas. As a key member of our sales team, you'll play a crucial role in delivering an exceptional customer experience and driving sales growth.About the RoleMaintain high standards of merchandising and housekeeping at all times, ensuring our stores...


  • Cuernavaca, Morelos, México Thales A tiempo completo

    At Thales, we're architects of digital security, helping organizations verify identities, grant access, and encrypt data. Our technologies and services are trusted by over 30,000 businesses worldwide.**Customer Service Trainee**We're seeking a talented individual to launch Sales Orders into production according to customer requirements and support with...


  • Cuernavaca, México Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Cuernavaca, México Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Cuernavaca, Morelos, México Rem Zen A tiempo completo

    As a key member of our customer service team at Rem Zen, you will play a vital role in delivering exceptional support to our diverse clientele. Your strong language skills in both English and Spanish will enable you to effectively handle customer inquiries, resolve issues, and provide solutions, ensuring a seamless customer experience.**Key...


  • Cuernavaca, México Evren S.A de C.V. A tiempo completo

    **Vacante para la empresa Evren S.A de C.V. en Cuernavaca, Morelos**: Representante de Servicio al Cliente Telefónico (Home Office Bilingüe) Estamos en búsqueda de **Representantes de Servicio al Cliente Telefónico**para atender llamadas entrantes. ¡Si cuentas con disponibilidad de tiempo completo y estás dispuesto/a a trabajar en turnos rotativos...


  • Cuernavaca, México Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Cuernavaca, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent - A completed Bachelor’s Degree or 2+ years Amazon experience. - 2+ years of Direct management experience for employees and their performance. - 3+ Years of general experience - Intermediate-advanced English Proficiency (B2+) At Amazon, we're working to be the most customer-centric company on earth. To get there, we need...

  • Internal Sales

    hace 2 meses


    Cuernavaca, México RS Americas A tiempo completo

    **Risoul | RS Group** is a trading company with over 50 years of experience innovating solutions for the electrical industry in the Mexican market. Our philosophy is to provide added value to our clients not only through products and solutions but also through our people. The objective of the position is to meet the sales quotas assigned by product lines...


  • Cuernavaca, México Rem Zen A tiempo completo

    **Position Overview**: **Key Responsibilities** **Client Engagement**: oEngage clients, offering detailed information on HVAC services such as maintenance, service ,1 time cleanings, and our 2 year programs oGather necessary information to understand client needs and provide initial information for maintenance / consultations, 1 time cleanings, and repair...


  • Cuernavaca, México Rem Zen A tiempo completo

    **Position Overview**: Key Responsibilities **Client Engagement**: oEngage clients, offering detailed information on HVAC services such as maintenance, service ,1 time cleanings, and our 2 year programs oGather necessary information to understand client needs and provide initial information for maintenance / consultations, 1 time cleanings, and repair...

  • {title} - {position}

    hace 3 semanas


    Cuernavaca, Morelos, México Grupo Tagep S.A De C.V A tiempo completo

    We are seeking a highly motivated {title} to join our team at {company}. The ideal candidate will have a strong background in {base_industry} and excellent communication skills.The primary responsibilities of this role include:Providing exceptional customer serviceCollaborating with cross-functional teamsDeveloping and implementing effective solutions


  • Cuernavaca, Morelos, México Mondelēz International A tiempo completo

    Job Summary">This role is a Supervisory position in Direct Distribution, responsible for leading a team of Field Sales Representatives to achieve annual sales targets and KPIs. The ideal candidate will have strong leadership skills, experience in sales, and knowledge of market and routes-to-market.">About the Role">In this challenging and rewarding role, you...

  • Field Sales Manager

    hace 2 semanas


    Cuernavaca, Morelos, México Mondelēz International A tiempo completo

    About the RoleAs a Field Sales Manager at Mondelēz International, you will lead a team of sales representatives to achieve annual KPIs and targets for a particular area. You will work closely with cross-functional colleagues to deliver on activation and reporting against KPIs. Your key responsibilities will include managing, developing, and motivating the...