Customer Service Order Coordinator

hace 2 semanas


Cuernavaca, Morelos, México Thales A tiempo completo

Thales, a leading provider of digital security solutions, is seeking an experienced Customer Service Order Coordinator to join its team in Cuernavaca, Morelos. This role plays a critical part in ensuring the smooth execution of orders from receipt to delivery and invoicing.

The ideal candidate will possess excellent communication and organizational skills, with a strong attention to detail. They should be proficient in using ERP systems and Microsoft Office Suite, particularly Excel and pivot tables.

In this role, you will be responsible for:

  • Verifying customer purchase orders and translating them into Thales' ERP system
  • Organizing kick-off meetings with solution actors to ensure seamless project execution
  • Coordinating with Solution Sales, Project Managers, and Finance teams to ensure timely delivery and invoicing
  • Providing regular reports to stakeholders on order progress and any issues that may arise

A successful Customer Service Order Coordinator will have a bachelor's degree in International Business, Administration, or a related field, and at least 3 years of experience in sales administration and logistics. They should also possess intermediate-advanced English proficiency and be comfortable working in a fast-paced environment.

In return for your hard work and dedication, we offer a competitive salary of $45,000 - $65,000 per year, depending on your level of experience. Our benefits package includes elective health and dental plans, company-paid holidays and vacation days, paid sick leave, and company-provided life insurance.

If you're passionate about delivering exceptional customer service and have a proven track record in order coordination, we encourage you to apply for this exciting opportunity.



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