Rta Real Time Analyst

 '¢       Real-Time Monitoring: Monitor real-time contact center activities, including incoming call volumes, agent availability, service level metrics, and other key performance indicators (KPIs) using real-time monitoring tools and reports to keep track of the current state of operations. '¢       Adherence Management: Ensure...

Â'¢ Â Â Â Â Â Â Real-Time Monitoring: Monitor real-time contact center activities, including incoming call volumes, agent availability, service level metrics, and other key performance indicators (KPIs) using real-time monitoring tools and reports to keep track of the current state of operations.'¢ Â Â Â Â Â Â Adherence Management: Ensure that...

**Description** **Real Time Analyst** The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals. We expect greater of ourselves... What’s Your Greater? Come...

DescriptionReal Time AnalystThe Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key performance indicators. The Real Time Analyst must take actions to ensure the enterprise achieves its clients and internal bill to pay goals.We expect greater of ourselves... What's Your Greater? Come find it at...

**Sobre Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

**Sobre Conduent**: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture...

**Requirements and Qualifications** - 3 to 6 months tenure. (Proven significant previous experience will be considered in case of not complying with the tenure). - Advanced proficiency in Microsoft Excel, including the ability to create complex spreadsheets, analyze data using pivot tables and formulas, and generate custom reports. - Proven experience in...

**Requirements and Qualifications** - 3 to 6 months tenure. (Proven significant previous experience will be considered in case of not complying with the tenure). - Advanced proficiency in Microsoft Excel, including the ability to create complex spreadsheets, analyze data using pivot tables and formulas, and generate custom reports. - Proven experience in...

**Funciones**: - Monitorear y analizar en tiempo real el desempeño de los agentes del Centro de Soluciones mediante la revisión de métricas clave como níveles de servicio (SL), tiempos de espera (AWT), tiempos de manejo de llamadas (AHT), Níveles de Abandono, entre otros. - Identificar oportunidades de mejora y proponer acciones correctivas para...

**Workforce Management Intraday Traffic** WFM Traffic is the person responsible for the centralized tasks of KPI & Performance management and strategy determination and adjustment in regards to capacity as part of the Intraday Management task. Besides this WFM Traffic assures the Adherence & Attendance monitoring approach of the WFM RTA is in line with the...

Workforce Management Intraday TrafficWFM Traffic is the person responsible for the centralized tasks of KPI & Performance management and strategy determination and adjustment in regards to capacity as part of the Intraday Management task. Besides this WFM Traffic assures the Adherence & Attendance monitoring approach of the WFM RTA is in line with the...

Job Description - Real Assets Data Analyst (2400007U) - Job Number: 2400007U Requisition Title : Real Assets Data Analyst **Description**: **Your team responsibilities** This role is associated with the MSCI Real Estate indexes & Data. MSCI Real Estate is a leading provider of real estate performance and risk analysis, providing critical business...

Analyst, International PE Real Estate Fund, Monterrey, Mexico **About our client** We are working with a premier player in the industrial real estate sector in Mexico, with a strong presence in core industrial markets throughout the country. Our client seeks a financial analyst to work alongside senior management and institutional investors to source,...

Analyst, International PE Real Estate Fund, Monterrey, Mexico **About our client** We are working with a premier player in the industrial real estate sector in Mexico, with a strong presence in core industrial markets throughout the country. Our client seeks a financial analyst to work alongside senior management and institutional investors to source,...

**About us** At Equiti Partners, we've been immersed in the real estate industry for over a decade. Our specialty is identifying superior investment opportunities and creating income for our investors. We're passionate about adding value to properties through aesthetic upgrades, operational streamlining, and other creative strategies - all with the goal of...

Job Description - Real Assets Data Operations Analyst (2400000G) - Job Number: 2400000G Requisition Title : Real Assets Data Operations Analyst **Description**: **Your team responsibilities** MSCI is excited to offer this opportunity to join its Monterrey-based Real Assets Data Operations Team. This position is responsible for tracking commercial Real...

**Sales and Relationship Management**: Build and maintain our client relationships, helping to find solutions to their complex needs. **Real Assets**: Drive industry transparency in real assets Would you want to help strengthen decision making across the real asset investment process? Working with clients from around the world, our Real Assets team is...

Sales and Relationship Management:Build and maintain our client relationships, helping to find solutions to their complex needs.Real Assets:Drive industry transparency in real assetsWould you want to help strengthen decision making across the real asset investment process?Working with clients from around the world, our Real Assets team is making previously...

Title: Service Desk Analyst - Level 2 - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: 4:00AM to 1:00PM_ - Salary: 15K - 19K MXN monthly depending on experience_ - Require: _ - Bilingual - Advanced English speaking/written skills_ Job Summary: About Us: DYOPATH, a leading Managed Service Provider (MSP) was founded to...

Title: Service Desk Analyst - Work Location: Monterrey, N.L - ONSITE_ - Status: Full-time with Benefits_ - Shift: Within 4AM to 9PM - Weekends between 9AM to 7PM - shift to be determined_ - Hours per Week: 42.5_ - Salary: 17K - 19K MXN monthly depending on experience_ - Require: _Bilingual - Advanced English speaking/written skills_ Job Summary: About...