Leisure Sales Manager

hace 7 meses


Cabo San Lucas, México TROPICAL INCENTIVES A tiempo completo

TROPICAL INCENTIVES DMC Creadores de Experiências Únicas Operador líder en el manejo de Grupos de Incentivos, Eventos se encuentra en búsqueda de Talento**:Leisure Sales Manager - Turismo Luxury**

OBJETIVO:
Brindar a nuestros clientes atención personalizada enfocada en los detalles, proporcionando propuestas de experiências únicas, con información oportuna y precisa de nuestros servicios, además de dar soluciones a los problemas que se puedan presentar durante su estancia en el destino, logrando de esta manera generar un valor agregado y la satisfacción de nuestro cliente. **DISPONIBILIDAD PARA CAMBIO DE RESIDENCIA A LOS CABOS**

FUNCIONES:

- Atención a clientes de las concesiones designadas, enfocándose siempre en superar las expectativas del cliente.
- Realizar fam Trips y site inspections.
- Recepción de solicitudes de servicio vía correo electrónico por parte de los huéspedes, concierge y/o concesiones.
- Atiende de manera eficaz y eficiente las comunicaciones a través de correos electrónicos y mensajes telefónicos, garantizando una comunicación fluida y efectiva con nuestros clientes.
- Brindar recomendaciones y propuestas personalizadas del destino adaptadas a las necesidades de cada cliente, enfocándose en cada detalle.
- Realizar reservas derivadas de las solicitudes recibidas en temas de servicios como: traslados, tours, actividades, restaurantes, campos de golf, etc.
- Seguimiento con los proveedores para confirmación de servicios agendados (servicios de traslados y servicios abiertos con el departamento de Trafico y en el caso de Tour con proveedores de este).
- Llevar un seguimiento detallado de todas las solicitudes y reservas, minimizando posibles errores para garantizar la satisfacción de los huéspedes.
- Manejar solicitudes de horarios de transporte de manera eficiente.
- Coordinar los servicios diarios con el departamento de tráfico y los operadores.
- Realizar un seguimiento riguroso de los servicios agendados en colaboración con el departamento de tráfico y los operadores.
- Realizar un seguimiento detallado de las llegadas y salidas agendadas, asegurando una experiência fluida para nuestros huéspedes.
- Coordina juntamente con el departamento de Operaciones cambios de último minuto o servicios extras solicitados por los clientes.
- Generar propuestas de presentes creativos que generen un valor personalizado y único a nuestros clientes.
- Seguimiento de entrega eficaz y eficiente de los presentes personalizados.
- Fungir como Concierge experta en el destino para nuestros Clientes.
- Reportar de manera oportuna cualquier incidencia que surja en los servicios proporcionados, permitiendo un seguimiento inmediato y una solución efectiva.
- Resuelve de manera efectiva los problemas y atender las quejas de los Clientes con una actitud profesional y orientada a soluciones.
- Elaborar informes de incidencias y quejas de los clientes, permitiendo una gestión eficiente de los aspectos a mejorar.
- Proporcionar un trato amable, personalizado y cordial a cada cliente para asegurar una experiência positiva.
- Mantiene registros precisos y detallados de las ventas realizadas.
- Deberá generar las alianzas estratégicas para contar con Fam Trips de hoteles claves como Ritz Carlton, Waldorf Astoria, Nobu, Gran Velas.

Preferentemente experiência en: Costco Travel, Apple Vacations. etc, etc,CONOCIMIENTOS:

- Office, Excel intermedio, manejo de intranet y conocimiento amplio del destino.

HABILIDADES:

- Negociación, proactividad, empatía, orientado a la tarea a los resultados, a la satisfacción al cliente, manejar una comunicación efectiva, poseer alto nível de actitud de servicio y calidad.

IDIOMAS:

- Ingles 90% escrito y hablado.

**DISPONIBILIDAD PARA CAMBIO DE RESIDENCIA A LOS CABOS



  • Cabo San Lucas, México Meliá Hotels International A tiempo completo

    Apoyar al Área Director Comercial en la elaboración de la estrategia de ventas de segmento MICE para los hoteles bajo su responsabilidad, con el fin de cumplir los objetivos definidos en el Business Plan de cada hotel. - Apoyar al Área DOS de la zona en la elaboración de objetivos cuantificables y cualitativos del equipo del Clúster de Grupos y...


  • Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completo

    At Four Seasons Hotels and Resorts, we are seeking a highly motivated and experienced Senior Sales Development Manager to join our team in Los Cabos, Mexico.About the RoleThis is an exciting opportunity to work with a world-renowned luxury hospitality brand, developing sales strategies and building relationships with key industry partners. As a Senior Sales...


  • Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completo

    Travel Industry Sales Manager Job SummaryThe Travel Industry Sales Manager is responsible for developing and implementing sales strategies to drive revenue growth in the travel industry. This includes managing relationships with travel industry partners, identifying new business opportunities, and negotiating contracts.Develop and execute sales strategies to...


  • cabo san lucas, México Hyatt Hotels Corporation A tiempo completo

    If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. Responsible for overseeing the daily sales efforts and operation of Groups and Events for Managers and Executives, training and implementation of established...

  • Group Sales Manager

    hace 2 meses


    Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    Summary Responsible for Group and Convention Sales, as well as achieving pre-established goals under a specific assigned business market, utilizing appropriate sales programs and procedures and carrying out multi-faceted projects. Operational Responsibilities: 1. Is in charge of receiving leads and knowing the correct procedure for taking information from...


  • Cabo San Lucas, México Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Cabo San Lucas, Baja California Sur, México Hilton Grand Vacations A tiempo completo

    Job DescriptionAs a Quality Assurance Manager, you will lead the Quality Assurance Team in fostering relationships between QA and Sales.Key Responsibilities:Leading, training, and developing the Quality Assurance Team.Developing and implementing quality assurance processes.Fostering relationships between QA and Sales to drive business growth.Why work with...

  • General Manager

    hace 2 meses


    cabo san lucas, México Amanresorts International Pte Ltd A tiempo completo

    POSITION OVERVIEW The General Manager of Amanvari oversees the pre-opening and ongoing operation of our ultra-luxury boutique hotel, including the management of a large Food & Beverage operation and exclusive residences. Reporting to the Managing Director Americas, the GM is responsible for developing and executing an operational strategy aligned with...


  • Cabo San Lucas, Baja California Sur, México Aman A tiempo completo

    **Overview**Amanvari, a luxury boutique hotel, seeks an exceptional General Manager to lead its pre-opening and ongoing operations. Reporting to the Managing Director Americas, you will develop and execute an operational strategy aligned with Aman's business goals, ensuring guest satisfaction, financial performance, and service...

  • Marketing Manager

    hace 6 meses


    Cabo San Lucas, México Hilton A tiempo completo

    A Marketing Manager supports the Director of Marketing (DOM) in all Marketing Planning & Execution strategies for the hotel. Assists in the development, management, execution and measurement of all aspects of the marketing/branding strategies under the leadership of the Director of Marketing; including but not limited to Marketing Budgets, Social Media,...


  • Cabo San Lucas, Baja California Sur, México Concierge Auctions A tiempo completo

    About Concierge Auctions:We are the world's largest luxury real estate auction marketplace, revolutionizing how high-end properties are bought and sold. Our exclusive platform expedites the traditional real estate process, connecting buyers with exceptional properties worldwide.With over $4 billion in luxury sales closed since 2008, we've dominated the $10...

  • General Manager

    hace 3 meses


    San Lucas, México Aman Group Sarl A tiempo completo

    General Manager - Cabos San Lucas, Mexico - Executive Office - 2687 - Amanvari **Job Description**: **POSITION OVERVIEW** The General Manager of Amanvari oversees the pre-opening and ongoing operation of our ultra-luxury boutique hotel, including the management of a large Food & Beverage operation and exclusive residences. Reporting to the Managing Director...

  • Sales Manager

    hace 6 meses


    San Miguel de Allende, México Rieke LLC A tiempo completo

    Company: Rieke LLC Primary Location: - Circuito Corral de Piedras Manzana 1, Lote 16, San Miguel de Allende, Guanajuato 37888 MEX Employment Type: Salaried | Full-Time Function: Sales Equal Opportunity Employer Minorities/Women/Veterans/Disabled **Main Duties & Responsibilities** **Position Summary**: The Regional Sales Manager Accomplishes business...


  • 23405, San José del Cabo, B.C.S., México Viceroy Los Cabos A tiempo completo

    Viceroy Hotels: Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories...


  • Cabo San Lucas, México Hilton Grand Vacations A tiempo completo

    Job Description As a Quality Assurance Manager you will be responsible for: Leading, training, and developing the Quality Assurance Team and fostering relationships between QA and Sales.  Why do team members like working with us? Exciting opportunity in a fast-growing company, Hilton Grand Vacations, a leading global vacation ownership company,...


  • San José del Cabo, Baja California Sur, México Hilton Grand Vacations A tiempo completo

    Job OverviewWe are seeking a skilled Sales Manager to join our team at Hilton Grand Vacations, a leading Worldwide Vacation Ownership Company. This exciting opportunity will see you working in a fast-growing company with a focus on providing exceptional customer service and driving sales volume while maintaining a professional and ethical representation of...

  • General Manager

    hace 3 meses


    San Lucas, México Aman A tiempo completo

    **Location**: This position is located at our (corporate office / property XXXXX) in (Place), (Country). Overview: The General Manager of Amanvari oversees the pre-opening and ongoing operation of our ultra-luxury boutique hotel, including the management of a large Food & Beverage operation and exclusive residences. Reporting to the Managing Director...


  • san luis potosí, México Lead Consulting Group A tiempo completo

    Job Title: Deputy Manager/ Manager Job Role: After Sales & Parts Experience: 12-15 Years Qualification: A degree in Engineering (Mechanical, Industrial, Agricultural) Reporting: Head of Sales and Marketing. Work Location: San Luis Potosí Target Industries tractor (preferred) / Farm equipment / Agri implements/ earth moving equipment / Automobile – Truck /...


  • San José del Cabo, México Hilton Grand Vacations A tiempo completo

    Job Description Sales Manager TO Action Line  you will be responsible for:: Greet guests and listen to their travel interests to offer the best options to meet their needs. Present our vacation ownership opportunity to generate sales volume while maintaining a professional and ethical representation of HGV. Why do team members like working with us? ...


  • Cabo San Lucas, México Park Hyatt Los Cabos Hotel & Residences A tiempo completo

    Summary Responsible for the sale of social events such as weddings, baptisms, graduations, baby showers, among others that take place in the meeting rooms of the hotel and also responsible for the sale of social and corporate events in the restaurants. He/she will achieve the pre-established goals of the assigned market, using the appropriate sales programs...