Customer Service Manager

**We are seeking to recruit an experienced customer service manager having previously worked for loan-lenders, credit providers or debt collection agencies in Mexico.** **Key Deliverables** - Working closely with HQ in establishing annual targets and ensuring the delivery of KPIs. - Team management of telephone/online based customer advisors, ensuring the...

Important and prestigious company requires Customer Service Customer retention and advice to understand their needs and align products and services United States customer service Experience in call center or customer service via telephone, Minimum 2 years experience From high school completed Advanced oral and written English between b2 and c2. Hours...

Service Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

**Mexico Office Customer Service Manager** Full-time -Non-Exempt - reports to Director of Contact Center Mexico **Summary**:Manages and directs our CC inbound teams in the Mexico city office in accordance with the organization's policies and applicable laws. Responsibilities include: review and define monthly goals for each team, review KPI to take...

Worldwide company leader in finishing Systems is looking for a Customer Service Manager.RequirementsAcademic studies: Electric Engineering or Mechanical Engineering Experience: 10 years in the area of finishing systems, painting machinery, etc. Language: Spanish and English advanced (Conversational) Software: PLC (Allen Bradley, Siemens) Valid Passport &...

A U. S based Company quickly growing locally is seeking a motivated and enthusiastic Sales/Customer Service Manager for the Ciudad Juarez, Chihuahua, Mexico office. Responsibilities include, but not limited to: - Set goals and assess team's processes and procedures to achieve goals. Report to Sales/Customer Service Director on said goals. - Identify...

At Amazon we're working to be the most Customer-centric company on earth and we are constantly improving how we fulfill and deliver customer orders. Our goal is to exceed expectations by continually striving to innovate and provide best in class customer support as we expand our logistics products and services. To improve the customer experience we are...

**Remote Work: Yes** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...

Qualifications 10+ years of  Customer Experience Manager  experience within Enterprise Software. Cloud Technical knowledge Experience within a Service Delivery environment Executive Sponsorship & Collaboration A fully proficient practitioner who can communicate at all levels within the account and create opportunities for the client to grow and...

Area Service Manager - Corrugated Board BLN - Bobst Latino America Norte SA de CV This individual will manage the after sales activities for the existing Customer base for the Corrugated Product line for Mexico and Northern Latin America by working closely with customers to identify their service needs and expectations. This individual will promote...

About the role Pangea is hiring for a leader within the Customer Experience organization who is an advocate for our customers driving exceptional experiences. This role focuses on continuously improving operations and performance primarily of the internal team. You will have 4-5 direct reports with responsibility for scheduling, workload distribution,...

**What We Want** - ** Effective communicators. **People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams. - ** Managers who drive performance. **People who implement process improvements and leverage the talent of their team to consistently increase...

**Requisitos**: - Inglés avanzado (Indispensable) - Experiência de al menos 6 meses como Customer Service - Bachillerato concluido **Beneficios** - Atractivo sueldo base + comisiones (Sin tope) - Vales de despensa - Seguro de gastos médicos mayores - Seguro dental - Seguro Visual - Descuentos en gimnasios - Bono por desempeño **Horario**: Lunes a...

**About Avaya**: Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every...

**Customer service on site.** **Requires**: 6 MONTHS CUSTOMER SERVICE EXPERIENCE REQUIRED EXCELLENT ENGLISH COMMUNICATION SKILLS ARE A MUST **Activities**: *HANDLE INBOUND/OUTBOUND CALLS AND ADDRESS CUSTOMER CONCERNS AND INQUIRIES - ADDRESS CUSTOMER COMPLAINTS AND PROVIDE APPROPRIATE SOLUTIONS - EDUCATE CUSTOMERS ON THE PRODUCT AND SERVICES OFFERED BY THE...

Empresa de Transporte se encuentra en búsqueda de personal para el área de customer service. **Requisitos**: *Lic, en Negocios Internacionales, comercio o a fin *Nível avanzado de ingles conversacional (se realizara entrevista en ingles) *Conocimiento en área de logística/transporte *Experiência en customer service de 1 año en...

**The company** Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous...

¡Somos la empresa líder en Background Screening con presencia a nível internacional! **CUSTOMER SERVICE SPECIALIST** **URGENTE** **Funciones a realizar**: - Mejorar la relación de cada cliente con los servicios brindados - Soporte al cliente con consultas técnicas y procesos comerciales - Resolución eficaz de problemas - Documentar los pasos de...

MAIN RESPONSIBILITIES - Main contact with the client, management of client portals. - Receive customer requirements and ensure shipments on time. - Negotiate with the client and the manufacturing plant in critical situations. - Support in managing resources - Ensure that the client maintains his supply of material MINIMUM REQUIREMENTS **Career** -...

**International company looking for talent to join our team!** **PROFILE** - 1 - 2 years Contact Center experience is preferred, but not required - High school diploma or GED is required. - Must have basic computer skills. Microsoft Office knowledge is a plus. - Excellent customer service skills in both written and verbal communication is essential. Must be...