E-commerce Analyst

hace 7 meses

Miguel Hidalgo, México PepsiCo A tiempo completo

Overview:
**We Are PepsiCo**

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Know more: PepsiCoJobs
Join PepsiCo, dare for better.

**Responsibilities**:
**The Opportunity**:
As an E-Commerce Analyst, one will ensure customer satisfaction with the PepsiConnect platform. The E-Commerce Analyst will provide visibility, follow up with stakeholders and present valuable insights of PepsiCo´s B2B platform. One will also create innovative copies to every post and image deployed in the B2B platform for the DTS markets. Implement customer engagement strategy and customer satisfaccion agenda within digital services for B2B across Sector.

**Your Impact**:
As E-commerce Analyst your functions would consist of:

- Follow the reward program execution consistency in the E2E, from Pepsi Connect upload, point of sales material arrival, customer rewads and problem solving
- Drive customers satisfaction agenda ensure timely and right visibility to customers, manage doubts and complains.
- Tracks trade and customer rewards materias E2E process from Purchase order to placement to supplier payment
- Guarantee PepsiConnect app ultimate updates connected to trade and rewards strategies
- Manage rewards program KPIS tracking and redemption
- Manage and communication of Rewards program rules changes

Qualifications:
**Who Are We Looking For?**

**Education**
- Marketing, Communication, Business Administration or equivalent Bachelors’ degree

**Experience**
- 6 months - 1 year of relevant professional experience on eCommerce, Sales development, Trade Marketing, Sales strategy or Communication Agencies.
- Fluent English oral and written communication skills
- Customer focused, adaptable, strong follow up and organizational skills
- Assertive Communication to all stakeholders (internal and external)
- Makes things happen
- Ability to quickly shift and adapt to changes as they come; proactively communicating throughout the process
- Ability to handle multiple tasks at the same time

**What can you expect from us**:

- Opportunities to learn and develop every day through a wide range of programs.
- Internal digital platforms that promote self-learning.
- Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

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