Customer Service Representative

hace 4 semanas


Desde casa, México RFS Communications A tiempo completo

**PLEASE READ THE ENTIRE POST BEFORE APPLYING.**

**VERY IMPORTANT REQUIREMENTS TO BE ABLE TO APPLY**

1. A personal computer Supported OS: Supported OS: Windows 10 or higher.

2. Processor: minimum of 4 cores, Ram: 8GB

3. High-speed internet with a direct connection to your computer (no Wi-Fi, hubs, or satellite connections) Internet Speeds: 20 Mbps download, 10 Mbps upload or more.

4. You need a USB headset (NO GAMER SETS)

**Salary**: Refer to the job post

ABOUT US: RFS Communications and Marketing is a Mexico based independent company which provides customer service and marketing services to clients outside of the country. Our main customer base is full-service moving companies and the storage industry.

Become part of our growing team and work for a company that creates great customer experiences.

Positions available:
Customer Service Representative

**Responsibilities include**:
As a customer service representative, you are responsible for following up with customers who have input their information online. These customers have shown interest in our client’s services. Main job is confirming details and transferring calls to the sales department. This is an entry level position and it does not require helping customers or providing customer support.

This position is a work from home opportunity.

This job position requires shift flexibility and weekends.

SHIFT AVAILABLE from 2:30pm EST to 11pm EST

Hours of operation are Monday - Friday from 7am - 11pm Central Time. Saturday from 8am - 8pm Central Time and Sunday from 8am - 9pm Central Time. **40 hours a week. 8 hour shifts** You will be scheduled during these times and expected to work at least two weekend shifts each month with the possibility to move to a preferred shift depending on performance.

Coordinate and communicate effectively with team members and other departments.

**Requirements**:
Customer Service experience in a call center or face to face preferred but will take new people as salary do range.

Proficiency with computers and the ability to learn new software.

Positive attitude and the desire to help people.

Ability to multi-task and quickly adapt to a fast-paced environment.

Self-motivated to work productively in a virtual environment.

Must have a quiet work environment at home.

**Salary**: $10,000.00 - $12,000.00 per month

Application Question(s):

- A personal computer Supported OS: Supported OS: Windows 10 or higher.

Processor: minimum of 4 cores, Ram: 8GB
- Internet Speeds: 20 Mbps download, 10 Mbps upload. If you are not sure, go to speedtest.net and make sure.

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)

Work Location: Remote

Application Deadline: 30/01/2023
Expected Start Date: 30/01/2023



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